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All properties in Gold Coast, Queensland, Australia

Mercure Gold Coast Resort, Gold Coast

Suburban hotel with 2 outdoor pools, near Palm Meadows Golf Course

  • Free WiFi in lobby and free parking
From
$105 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Outdoor Pool
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64 Palm Meadows Drive, Gold Coast, 4211, QLD, Australia
8.8.Fabulous.
  • Like - welcome note from staff in room with towel-folded arogami on bed and in bathroom (…

    Nov. 2, 2019

  • No problems with the hotel or the staff. Our room was a bit stuffy on first entering it…

    May 27, 2021

See all 857 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 292 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.3 mi / 8.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 2 Queen Beds, Golf View
  • Superior Room, 2 Queen Beds, Jetted Tub
  • Superior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed, Garden View
  • Superior Room, 2 Queen Beds, Garden View
  • Superior Room, 1 King Bed, Golf View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Queen Beds, Pool View

Location

64 Palm Meadows Drive, Gold Coast, 4211, QLD, Australia
  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km

What’s around

Landmarks

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.3 mi / 8.5 km

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up (available 24 hours)*

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10097
  • Conference space size (meters) - 938
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 8
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.

The Cart - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Gold Coast Mercure
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AUD 45.0 per night

Breakfast costs between AUD 12.503250 and AUD 28 for adults, and AUD 12.50 and AUD 14 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (roundtrip)

WiFi is available in guestrooms for AUD 20 per night (rates may vary)

Train station pick-up service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Gold Coast Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, The Green Dining offers alfresco dining and golf course views. Nearby restaurants include Cocotte Dining (2.7 mi), Mike's Kitchen (2.7 mi), and Krish Indian Cuisine (2.8 mi).
  • Yes, an airport shuttle is available. The charge is AUD 100 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but The Star Gold Coast (10-min drive) is nearby.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Very comfortable.

    Good clean comfortable room and bed. Great place to stay.

    Wayne, 3 night business trip, May 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay, friendly staff and great service.

    Melissa, 1 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great for events at Carrara

    We always stay at The Mecure for gymnastics events at Carrara. It's clean, comfortable and convenient. Thank you see you next time.

    Michelle, 1 night family trip, May 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    There are no lifts if that is of concern and it can be a hike with luggage from the car park as well.

    m, 2 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Staff were friendly and professional, allowed me to check in 6 hours early (room was available early so this option may not always be available) overall done the job I needed it to do.

    Frank, 2 night trip, Apr. 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    No comment ..pools needed cleaning... spuders in the bathroom

    1 night romance trip, Mar. 12, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great surroundings and excellent service, with views to die for.

    3 night family trip, Mar. 11, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Service was amazing! We especially loved the pool near reception it was fantastic for our little family!

    1 night family trip, Mar. 11, 2021

    Verified Wotif guest review

  • 2.0.Poor

    No lifts. Had to carry luggage up stairs from car park then up stairs to room. Very difficult for older people.

    2 night romance trip, Mar. 11, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    We love the views from our room, beautifully presented golf course and grounds. Overall the Mercure is presented in a excellent way. What we didn’t like was the damp, musty smell in our room also getting woken up by housekeeping. Apparently her paperwork showed her that we had checked out at 6:30 am.

    1 night family trip, Mar. 11, 2021

    Verified Lastminute guest review

See all 857 reviews