Mercure Gold Coast Resort

Photo gallery for Mercure Gold Coast Resort

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Mercure Gold Coast Resort

UNESCO Sustainable Travel Pledge

Mercure Gold Coast Resort

4.0 star property
4-star hotel with 2 outdoor pools, near Palm Meadows Golf Course

8.6/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is CA $130
Price available on 10/16/2022
Map
64 Palm Meadows Drive, Carrara, QLD, 4211
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Carrara
  • Robina Town Centre - 12 min drive
  • Cavill Avenue - 10 min drive
  • Surfers Paradise Beach - 17 min drive
  • Slingshot - 17 min drive
  • Wet'n'Wild Gold Coast - 22 min drive
  • Warner Bros. Movie World - 18 min drive
  • Dreamworld - 23 min drive

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 19 min drive
  • Gold Coast City Coomera Station - 21 min drive

About this property

Mercure Gold Coast Resort

4-star eco-friendly hotel in the heart of Carrara
At Mercure Gold Coast Resort, you can look forward to 18 holes of golf, a poolside bar, and a terrace. Tee up with amenities like a restaurant with golf course views at this hotel. Indulge in a body wrap, reflexology, and aromatherapy at Future Therapy, the onsite spa. The onsite restaurant, The Green Dining, features pool views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and coffee/tea in the lobby
  • A TV in the lobby, multilingual staff, and express check-in
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All guestrooms at Mercure Gold Coast Resort offer perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 50-inch LCD TVs with digital channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 292 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Children's pool
  • Children's menu

What to do

  • Tennis lessons
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (10097 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 30 for adults and AUD 15 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 45.0 per night

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Does Mercure Gold Coast Resort offer free cancellation for a full refund?
Yes, Mercure Gold Coast Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Gold Coast Resort?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on 16 Oct 2022 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Gold Coast Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Gold Coast Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Gold Coast Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Gold Coast Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Gold Coast Resort?
You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure Gold Coast Resort and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Gold Coast Resort?
Yes, The Green Dining offers alfresco dining and golf course views. Nearby restaurants include The German Club (2 mi), Sasuke (2.6 mi), and Mike's Kitchen (2.7 mi).
Does Mercure Gold Coast Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mercure Gold Coast Resort like?
Mercure Gold Coast Resort is in Carrara, a short 3-minute walk from Palm Meadows Golf Course.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Paula, 1-night trip
Verified Hotels.com guest review

6/10 Good

I have stayed there for three years now and feel For the price it’s getting old . Breaky expensive day spa was rating 1 Conditions Lady was lovely but my skin had a reaction to the facial
sue, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean comfortable accommodation
Overnight stay only. Clean, comfortable accommodation. Convenient on site restaurant
Jodie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

8/10 Very good

When arrived the room was not clean but the staff where very apologetic and got me a fresh room straight away plus a few free drink vouchers. Great people to deal with.
Anthony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient hotel for golfers
Stayed here as it was close to a number of golf courses. Nice spacious room with comfortable bed. Food in restaurant was good. The rooms are in separate buildings from the restaurant and lobby of the hotel and only access is by the stairs. Not really close to any shopping or other restaurants or the beach.
Terry, 2-night trip
Verified Hotels.com guest review