Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Zhejiang Narada Grand Hotel, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free WiFi
122 Shuguang Road, Hangzhou, Zhejiang, 310007, China

Luxury hotel with full-service spa, connected to the convention center, near West Lake
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is…Nov. 15, 2019
  • My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was…Sep. 17, 2019

Zhejiang Narada Grand Hotel, Hangzhou

from $142 CAD
  • Standard Room, Hill View
  • Standard Room, City View
  • Deluxe Room
  • Suite
  • Superior Room, Hill View
  • Superior Room, City View
  • Deluxe Room, Hill View
  • Suite, Hill View
  • Standard Queen Room, City View
  • Superior King Room, City View

What’s around Zhejiang Narada Grand Hotel, Hangzhou

Landmarks

  • In Xihu
  • West Lake - 41 min walk
  • Yellow Dragon Sports Center - 13 min walk
  • Baopu Taoist Temple - 18 min walk
  • Zhejiang University - 19 min walk
  • Precious Stone Hill - 21 min walk
  • Baochu Pagoda - 24 min walk
  • Hangzhou Botanical Garden - 27 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 48 min drive
  • Hangzhou Station - 9 min drive
  • Hangzhou East Railway Station - 10 min drive
  • Hangzhou Yuhang Station - 20 min drive
  • Wulin Square Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Swim-up bar
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Racquetball/squash on site
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1998
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. The spa is equipped with a sauna.

The spa is open daily.

Dining

Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Lotus Chinese Deli - This restaurant serves lunch and dinner.

Dan Gui Lou - This restaurant serves dinner only.

NASUBI - This restaurant serves lunch and dinner.

Tea Garden Lounge - Onsite restaurant.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Racquetball/squash on site

Zhejiang Narada Grand Hotel, Hangzhou’s small print

Also known as

  • Zhejiang Narada Grand Hotel Hangzhou
  • Zhejiang Narada Hotel Hangzhou
  • Zhejiang Narada Grand Hotel Hotel
  • Zhejiang Narada Grand Hotel Hangzhou
  • Zhejiang Narada Grand Hotel Hotel Hangzhou
  • Zhejiang Narada Grand Hangzhou
  • Zhejiang Narada Grand
  • Zhejiang Narada
  • Zhejiang Narada Grand
  • Zhejiang Narada Grand Hangzhou
  • Zhejiang Narada Grand Hotel
  • Zhejiang Narada Grand Hotel Hangzhou
  • Zhejiang Narada Hotel

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: CNY 1000 per stay

Optional extras

Rollaway beds are available for CNY 230.0 per day

Buffet breakfast is offered for an extra charge of CNY 159 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Zhejiang Narada Grand Hotel, Hangzhou

  • Does Zhejiang Narada Grand Hotel offer free cancellation for a full refund?
    Yes, Zhejiang Narada Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Zhejiang Narada Grand Hotel?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Zhejiang Narada Grand Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Zhejiang Narada Grand Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Zhejiang Narada Grand Hotel?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Zhejiang Narada Grand Hotel?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by Zhejiang Narada Grand Hotel?
    Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one way.

Recent reviews

Exceptional 9.4 From 15 reviews

Exceptional 10.0
Great hotel and only 15.min ride by taxi
Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
gb4 night business trip
Very Good 8.0
Great stay near West Lake
Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Annie, us3 night business trip

Zhejiang Narada Grand Hotel, Hangzhou

Is the description of this hotel not correct? Tell us