Astoria Palace Hotel

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Premium bedding, minibar, in-room safe, desk
32-inch LCD TV with digital channels, TV
Premium bedding, minibar, in-room safe, desk
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Overview of Astoria Palace Hotel

Astoria Palace Hotel

4.0 star property
4-star hotel with 2 restaurants, near Palermo Harbour

7.2/10 Good

963 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is CA $61
Price available on 09/01/2022
Map
Via Montepellegrino 62, Palermo, PA, 30142
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Palermo
  • Palermo Harbour - 5 min walk
  • Teatro Massimo - 9 min drive
  • Mondello Beach - 19 min drive

Getting around

  • Punta Raisi Airport (PMO) - 23 min drive
  • Palermo Central Station - 5 min drive
  • Palermo Palazzo Reale-Orleans Station - 5 min drive
  • Palermo Notarbartolo Station - 25 min walk
  • Giachery Station - 5 min walk
  • Fiera Station - 8 min walk
  • Imperatore Federico Station - 18 min walk

About this property

Astoria Palace Hotel

4-star hotel in the city center
Astoria Palace Hotel is located close to Palermo Harbour, and provides a rooftop terrace, dry cleaning/laundry services, and a bar. Enjoy international cuisine and more at the two onsite restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, tour/ticket assistance, and meeting rooms
  • A porter/bellhop, a TV in the lobby, and multilingual staff
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All guestrooms at Astoria Palace Hotel feature comforts such as premium bedding and laptop-compatible safes, as well as amenities like air conditioning and sound-insulated walls. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s ATM/banking is closed December-February.
  • The full cost of stay is due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 15 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (EUR 8 per day)
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Il Cedro - This restaurant specializes in international cuisine. A children's menu is available.
Dodicesima Nota - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per stay

Parking

  • Self parking costs EUR 8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Astoria Hotel Palace
Astoria Palace
Astoria Palace Hotel
Astoria Palace Hotel Palermo
Astoria Palace Palermo
Hotel Astoria Palace
Hotel Palace Astoria
Palace Astoria
Astoria Palace Hotel Palermo, Sicily
Astoria Palace Hotel Palermo Sicily
Astoria Palace Hotel Hotel
Astoria Palace Hotel Palermo
Astoria Palace Hotel Hotel Palermo

Frequently asked questions

Does Astoria Palace Hotel offer free cancellation for a full refund?
Yes, Astoria Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Astoria Palace Hotel?
As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at Astoria Palace Hotel on 1 Sep 2022 start from CA $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Astoria Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Astoria Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 20 per pet, per stay.
Is parking offered on site at Astoria Palace Hotel?
Yes. Self parking costs EUR 8 per day. Parking spots may be limited.
What are the check-in and check-out times at Astoria Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Astoria Palace Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Belle Epoque (8-min walk), Mikado (9-min walk), and Mudù (12-min walk).
What's the area around Astoria Palace Hotel like?
Astoria Palace Hotel is in the heart of Palermo, a short 5-minute walk from Giachery Station and 5 minutes' walk from Palermo Harbour. Travelers say this hotel is in a good location.

Overall score and ratings

7.2

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

6.9/10

Property conditions & facilities

6.6/10

Eco-friendliness

4/10 Fair

Save your time and go somewhere else
AC never worked so they brought us a fan that took 3 days to cool to a tolerable temperature to sleep. Staff seem annoyed anytime you approach them. Bed was as hard as a rock. Other guests that traveled with us didn’t even get a room because they gave their reservation to another person. Then when they came back a couple of days later they had to pay 800 for two nights.
Diana, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

D, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Tyrone, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY IN THIS HOTEL
This was the worst hotel in my life. My husband and I did NOT stay there because in the first room we find pee inside the toilet (they didn’t clean the room). So they gave us a second room and we find A LOT OF hairs inside the sink (they didn’t clean this room too). The only conclusion that we can reach is that they don’t clean any room. We left the hotel immediately because they were the worst hotel ever. DO NOT STAY IN THIS HOTEL. Worst employees too. And Hotels.com and this hotel did NOT refund my money. It is unacceptable.
Vanderlei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place
DAN, 2-night romance trip
Verified Expedia guest review

6/10 Good

The staff was always helpful.
MARISA, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4 night solo stay
The room was spacious and modern and was cleaned on a daily basis and had a lovely port sea view with a balcony and there was a lot of amenities near by
Giovanni, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Smelled like eggs in the lobby. Rooms themselves were nice
Esme, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

City break in Palermo
Great location, excellent quality, friendly staff.
juliana mabel, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Safayet, 2-night trip
Verified Expedia guest review