Radisson Medan

Photo gallery for Radisson Medan

Primary image
2 outdoor pools
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Radisson Medan

Radisson Medan

4.0 star property
4-star hotel in Medan with restaurant and bar/lounge

7.8/10 Good

61 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Jalan H. Adam Malik No. 5, Medan, 20114
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools and 4 spa tubs
  • Breakfast available
  • Health club
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Garden
  • Car rentals on site
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

About this property

Radisson Medan

When visiting Medan, Radisson Medan is a great choice to consider. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include 4 spa tubs, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and WiFi.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:30 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 2 outdoor pools
  • 4 spa tubs

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 121000 for adults and IDR 60500 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for IDR 250000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts major credit cards, debit cards and cash.

Also known as

Asean Hotel
Radisson Medan Hotel
Asean International Hotel Medan
Asean International Medan
Hotel Asean
Hotel Asean International
Radisson Medan Hotel
Radisson Medan Medan
Radisson Medan Hotel Medan

Frequently asked questions

Overall score and ratings

7.8

Good

7.7/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Warm welcoming Nice and warm greeting from hotel staff. We got welcome gift (package of fruits). Thank you so much. Stay safe and healthy to all member of Radisson Hotel Medan. Thank you for welcoming me and my family. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Philip, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best hotels in town with their luxurious and elegant vibe. They have very good and cozy beds, fast internet for work, clean carpets and very comfortable bathroom to relax and could not be happier with their strong shower and Luxury Brand bathroom amenities (RITUALS COLLECTION). They have super-comfortable, super-soft sheets and cosy Super-White Bath Towels in their rooms that are Fresh and Fluffy, and Brand New. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. Exceptional hotel with exceptional service! All the staff were friendly and welcoming, they always give their best in providing the best possible stay for guests! THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Philip, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

food for breakfast need to improve
room is ok clean but towel is old and not white anymore need to change
Armansyah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WORLD-RENOWNED hotel offering unique, authentic experiences that evoke lasting, treasured memories. I had a chance to stay at Radisson Medan for 8 nights. Located at the heart of Medan, this high class hotel doesn't disappoint me at all. It was a very expensive stay but worth every penny paid. I even booked my airport-hotel transfer with them and I was very well taken care of from the moment I got off my plane. Great location, awesome service, delicious breakfast, friendly and help staffs, clean room and everything else is just beyond my expectation. For the amount paid, this is definitely worth it. You get exactly what you pay for!
LipKeong, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

New Hotel, Modern Rooms, Superb Staff & Service! What I like about this hotel, room is Super-clean, spacious with panoramic views of Medan. Bed is super comfy and they provide quality amenities like RITUALS Shower gel, shampoo etc. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Comfortable but dated
Very comfy bed. Very friendly staff. Average breakfast but decent range / selection to chose from. Nice pool and sun area. Could be cleaner and needs renovation. Wouldn’t go back
Virginia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent value for money hotel
Great location, nice big bed. Great value for money, especially after a weekend of camping in the jungle. 1 hour away from international airport.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The pool was a bit small to do laps. The 2 lifts were a bit slow in serving those who stay on higher floors. There was however an unpleasant experience whereby we were not told clearly on the pricing of hotel breakfast. There was apparently a kind of miscommunication whereby some of my friends were upset about paying a bit more when checking out.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review