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Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Exterior
Indoor pool
Indoor pool
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, pillowtop beds, in-room safe

Overview of Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Suburban hotel in Nepean with indoor pool and restaurant

7.6/10 Good

1,008 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $128
Price available on 02/14/2023
Map
1876 Robertson Rd., Ottawa, ON, K2H5B8

Room options

About this area

What's nearby

  • In Nepean
  • Canadian Tire Centre - 15 min drive
  • Rideau Canal - 12 min drive
  • Parliament Hill - 21 min drive
  • Carleton University - 14 min drive
  • University of Ottawa - 13 min drive
  • Byward Market Square - 22 min drive
  • Casino du Lac Leamy - 28 min drive
  • Nordik Spa-Nature - 33 min drive

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa Station - 14 min drive
  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive

Restaurants

  • Harvey's - 3 min walk
  • Lapointe's Seafood Grill - 4 min walk
  • Hartin's Hotel - 6 min walk
  • Cyranos - 10 min walk
  • Welcome Back Restaurant - 12 min walk

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Located near a train station, Best Western Plus Ottawa/Kanata Hotel & Conference Centre is a great choice for a stay in Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at High Fives Sports Pub, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1972
  • ATM/banking
  • Fireplace in lobby
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Languages

  • English
  • French

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

High Fives Sports Pub - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per accommodation, per day (maximum CAD 100 per stay)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best Western Ottawa/Kanata
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre offer free cancellation for a full refund?
Yes, Best Western Plus Ottawa/Kanata Hotel & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa/Kanata Hotel & Conference Centre on 14 Feb 2023 start from CA $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 30 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Rideau Carleton Raceway (23-min drive) and Casino du Lac Leamy (28-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa/Kanata Hotel & Conference Centre and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, High Fives Sports Pub offers American cuisine. Nearby restaurants include Harvey's (3-min walk), Lapointe's Seafood Grill (4-min walk), and Hartin's Hotel (6-min walk).
Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a yard.

Reviews

7.6

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

John, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Satisfactory.
Hotel did the job. Stayed 3 nights. Needs a makeover for sure. But was clean and for most of the time quiet. No elevator so carrying luggage up stairs was a pain.
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cecile, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Decent gym and pool facilities
Nicole, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great customer service with being able to have my room ready early for me! Accessible gym and pool if so had been able to spend more time. Quiet rooms. Very little bleed through of noise from hallway. Fridge in room and microwave in hall were a definite plus!
Kimberly, 1-night trip
Verified Expedia guest review

4/10 Fair

Friendly staff
Marnie, 1-night family trip
Verified Expedia guest review

6/10 Good

Cops, booze and missing microwaves.
Arrived and there were three cop cars at the front. A small group drinking and swearing in the main lobby while we checked in (with our kids with us, yikes). The drunks in the lobby were not what the cops were there for! The shared microwave in the hall got stolen on our second night. The ice machine didn’t work. Clearly some effort has been put into updating the building, but it’s old, dated and tired looking. The cleaning staff were friendly. The worst Best Western we have stayed in. Not worth the high cost of the rooms.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

A decent hotel. All the staff were super polite and friendly. The common areas were always clean. The pool was open until 10pm which we appreciated. If you have mobility issues make sure the staff are aware at booking. Our room was at the back of the hotel on the 2nd floor and there is no elevator in that portion of the building. No house keeping services during our stay of a week so we did have to deal with over flowing garbage cans, etc. But we made do. If it was a major issue we could have mentioned it to the staff.
8-night trip
Verified Hotels.com guest review