Hilton Orlando Buena Vista Palace - Disney Springs® Area, Lake Buena Vista

Not our first time at this hotel and we will plan to come again! Very convienet amenities for a family, very accomidating and an amazing pool area. Only downfall is the pricing on room service.

The common areas were nice and the pool area looked amazing (unfortunately weather prevented us from enjoying the lazy river). Room was acceptable but in need of an update/refresh.

Excellent place to stay , pool/lazy river was amazing. We stayed there for 2 nights before we went on cruise and just across road from Disney springs , can't ask for much better really!!!

Awful hotel! The location is great but our room smelled like humidity and mold.The bathroom and carpets were filthy. But the worst was the noise : our room was on the 12th floor and due to lobby and bar below in an inner courtyard it was like being in a train station!! The party started at 11 and due to the door being so thin, it was like sleeping next door! When I came down to complain ( many other guests were down as well or out of their rooms looking down and yelling) they said that there was nothing they could do but offered to relocate us to a wing at the other end that was under renovation. Overall, employees were less than cordial including the staff at the desk and breakfast serving staff which you felt you were bothering. Only plus: the lazy river and pool area which are nice. Worst hotel experience and I would not recommend.

Great staff. Always trying to make you happy. Very pleasant. Hotel was older but re done recently. I was in the Island building. Much better than the main building. Pool bar and resto needs to be opened later. Food not great at this hotel, not much choice.