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4-star resort with 2 outdoor pools, connected to a shopping center, near Disney Springs®
Covid protocols could be better managed. Buffet and unmasked guests hacking over food…
Jan. 4, 2022
No cleaning of room. Toilet clogged, took 10 hours for someone to unclog it. Only 2 of 4…
Dec. 1, 2021
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
Liked that we could see Magic Kingdom and Epcot fireworks. Amenities were average.
1 night family trip, Jan. 8, 2020
Verified Expedia guest review
My daughter forgot her jewelry box and left it behind as we checked out. I called lost and found department when I got home and thanks to Bud and Johanny, they sent the box to my house the next day. I would definitely come back again to Hilton Buena Vista Palace Disney Springs. Great hotel for service , proximity to Disney and of course nice and honest staff.
LOUIS, 2 night family trip, Dec. 28, 2019
Verified Expedia guest review
Do not stay here if you intend to get a full nights sleep. The doors are weighted so they constantly slam and there is ZERO noise proofing. You will hear everything at all hours.
7 night romance trip, Nov. 24, 2019
Verified Expedia guest review
The lazy river and pool area is amazing , but the room was not very clean upon arrival
4 night family trip, Nov. 16, 2019
Verified Expedia guest review
The property is very run down, cleanliness in one of my rooms was quite gross so they changed my room and upgraded me.
1 night business trip, Nov. 15, 2019
Verified Expedia guest review
The Disney character breakfast was an absolute hit with our toddler! We also enjoyed the pool and wave pool, which was kept at a great temperature. The staff were friendly and the property was kept in immaculate condition.
Matt, 2 night family trip, Nov. 8, 2019
Verified Expedia guest review
Beautiful property. And love being walking distance to Disney Springs. Easy transportation to and from the parks as well. All you could ask for to make your vacation simple and convenient.
Tamara, 3 night family trip, Oct. 24, 2019
Verified Hotels.com guest review
Nice pool area but avoid the chaos on the weekend. Total madness!! Room was nice overlooking DS. Balcony small and uninviting. Citrus is a very handy place to have. Location is outstanding. The grounds are clean and well kept. Parking and resort fees will add up so be warned.
Patrick, 7 night romance trip, May 27, 2019
Verified Hotels.com guest review
Nice room and the view of Disney Springs was amazing. Everyone was super helpful and even came up and changed our bedding on request when I spilled water all over the bed. The lazy river was fun for what we were looking for. Just looking to spend some romantic time together. The room did not have a microwave but they have one in the lobby for guest use. If you plan on having visitors beware there is a $22 fee for them to park. The $22 a night for you is covered in you reservation. Parking does fill up pretty quickly in the overnight hours and the walk can be far to get in the lobby.
2 night trip, May 13, 2022
Verified Hotels.com guest review
Very noisy, my door las kicked more than 10 tienes during the night and the same thing during the morning. Won’t be staying here any time soon. I was expecting more after paying almost $400 for one night.
Teresa, 1 night family trip, Apr. 30, 2022
Verified Hotels.com guest review