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All properties in London, England, United Kingdom
1 room, 2 adults

The Kensington Hotel, London

5-star5 stars
109-113 Queens Gate, South Kensington, London, England, SW7 5LR, United Kingdom

Luxury hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Beautiful hotel with great service. I only stayed one night on my way home from Oxford…Nov. 9, 2019
  • Size of the room for London was good. But our room had no view what so ever (209) which…Aug. 29, 2019

The Kensington Hotel, London

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Classic Room, 1 King Bed
  • Classic Room, 1 Queen Bed
  • Classic Room, 2 Single Beds
  • Suite (The Brompton Suite)
  • Room (Cosy)
  • Suite (The Knightsbridge Suite)
  • Luxury Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed

What’s around The Kensington Hotel, London

Landmarks

  • In London City Centre
  • Natural History Museum - 6 min walk
  • Victoria and Albert Museum - 9 min walk
  • Royal Albert Hall - 14 min walk
  • Hyde Park - 16 min walk
  • Harrods - 17 min walk
  • Buckingham Palace - 40 min walk
  • Science Museum - 10 min walk

Getting around

  • Gatwick Airport (LGW) - 73 min drive
  • Heathrow Airport (LHR) - 33 min drive
  • London City Airport (LCY) - 26 min drive
  • Kensington (Olympia) Station - 4 min drive
  • London Imperial Wharf Station - 4 min drive
  • London Victoria Rail Station - 5 min drive
  • South Kensington Underground Station - 4 min walk
  • Gloucester Road Underground Station - 7 min walk
  • Earl's Court Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1870
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Town House at Kensington - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The K Bar - Onsite wine bar. Open daily.

The Kensington Hotel, London’s small print

Also known as

  • Hotel Kensington
  • Kensington Hotel
  • Kensington Hotel London
  • The Kensington London, England
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between GBP 11 and GBP 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Kensington Hotel, London

  • Does The Kensington Hotel offer free cancellation for a full refund?
    Yes, The Kensington Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Kensington Hotel currently open?
    This property is closed from March 22 2020 to September 8 2020 (dates subject to change).
  • Is parking offered at The Kensington Hotel?
    Sorry, there's no parking at The Kensington Hotel.
  • Are pets allowed at The Kensington Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Kensington Hotel?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near The Kensington Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Cacciari's (1-min walk), Macellaio RC South Kensington (1-min walk), and Zetland Arms (3-min walk).
  • What is there to do near The Kensington Hotel?
    Recommended spots to visit include Natural History Museum (6-min walk) and Victoria and Albert Museum (9-min walk), along with Science Museum (10-min walk) and Royal Albert Hall (14-min walk).

Recent reviews

Exceptional 9.4 From 487 reviews

Exceptional 10.0
South Kensington is a great area to stay in London. Close to the museums and tube stations with lots of great bistros and cafes, not that you would not want to eat at the hotel. Really enjoyed their breakfasts and dinners. Great food, great service. Very friendly staff who actually care to take care of you. Fabulous .....will be there again.
Mary, ca3 night romance trip
Exceptional 10.0
Well worth the price in every way
Fantastic stay for 6 nights. The location is amazing ... great restaurants right around the corner. Friendly and helpful staff. Walking distance to the tube, Kensington Gardens, museums, etc. etc. Highly recommend it.
Shalini, ca6 night trip with friends
Exceptional 10.0
Perfect!
There aren’t enough superlatives to describe our stay. The service was amazing; they went above and beyond for my many requests! The rooms were beautiful and clean. All the staff made you feel so welcome, and were always eager and ready to please. The breakfast was very good, cocktails and afternoon tea were perfect. We’ve definitely found our hotel in London!
Regina, caFamily trip
Exceptional 10.0
Everything was great. The hot water was bit inconsistent (sometimes hot sometimes not too hot). Very great area.
bejamin, us4 night family trip
Exceptional 10.0
Great stay at Kensington Hotel for Holiday Week
Family of four stayed 2/27 - 1/3 enjoyed the city of London. Hotel was quiet for the most part (doors to hallway not very sound proof). Staff was very courteous and helpful. Great location, easy walk to nearby restaurants, pubs and underground station. Only problem was we were told by waitstaff that breakfast was included and when we went to check out were billed for the meals.
Michael, us6 night family trip
Very Good 8.0
Tough checking in- make sure you arrive in the afternoon otherwise you will not get a room - Great place and easy to get to everywhere
Kenneth, us4 night trip with friends
Good 6.0
Such a disappointment. Was hoping for so more.
We spent a few weeks in London and stayed in several hotels, including another one on the next street over. I saved this one hoping to save “the best for last.” Check in went just fine and the lobby and adjoining rooms of the hotel were decorated beautifully. But that’s where the 5 star experience pretty much stopped. We had a deluxe room with a king bed (Room 329.) The room itself appeared just fine, the bathroom was large. They had placed a roll away in our room for our little boy. I asked them to remove it to allow for more space in the room and because I know, being out of town, he would just crawl into bed with us. When housekeeping came to take it out, she made a huge display of the inconvenience she suffered having to remove it. Additionally, the room’s floor itself was at a weird angle. You could literally not set a glass on the table without it rolling off. So uncomfortable. I get it’s an older building, but that’s ridiculous. We were given a filthy towel on our last evening that appeared to have been used to clean dirt and grime. The shower was stained with red mold and the window sill in the bathroom behind the blinds was covered in dust and dirt. Breakfast was inconsistent, one day coffee was served in a pot, not the next. Water was never refilled and no one brought other beverages when asked. All that said, kudos to Guido the doorman. He exemplified comfortable hospitality. Also, I appreciated the birthday wishes, but it wasn’t my birthday.
Ashley, us5 night family trip
Exceptional 10.0
Holiday stay
Beautiful lobby and lounge area. The staff is extremely helpful and kind. However, the rooms are very small. Great location, however! Perfect for the Holiday season. Very festive inside!
Margarita, us3 night family trip
Exceptional 10.0
The hotel is great, but what makes it really special is the staff!
john paul, us5 night family trip
Poor 2.0
Never again: Survived two robbing crimes
After reading the reviews I had a positive vision of this hotel, so I booked room for 10 nights. The intention was to change the hotel after 5 days for renewal purposes. When I arrived I decided to cancel my reservation due to the very tiny classic double room. But they upgraded me and added the breakfast in my staying, so they held me to stay at their property. I survived in this hotel the following: 1- I have been robbed at my room during my absence two times!! The first time was cash money I left it in my personal purse after few hours of my check in, when I left for dinner. I reported it to this property, their answer was “We trust our employees as they worked for us years” the true fact is: there was no camera inside my room to capture the evidence. I reported this crime to the police as well. Unfortunately, I decided to stay in this hotel because I was sure there is no cash in my room. But its happened again! I have been robbed after 4 days of my staying. One of my personal things which costed my lots of money has been stolen from my room during my absence. I left after one week of my staying. After my ‘vacation mood’ has ruined. Honestly, the only thing that’s kept me staying in this hotel and not leave immediately after the first robbery is the nice attitude and hospitality of Mrs. Valerriia. But that’s doesn’t change the fact of unsafe feeling I was surviving in this hotel. 2- I woke up scared at 3:30 am during my stay for “Emergency alarm training”.
norah, ie10 night trip with friends

The Kensington Hotel, London

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