Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
4 restaurants and 5 bars/lounges
Full-service spa
3 outdoor pools
Free children's club
Fitness center
Free use of bicycles
Beach umbrellas
Children's pool
Beach bar
Pool bar
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom
Television
The current price is CA $330
CA $330
CA $404 total
includes taxes & fees
May 21 - May 22
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Junior Suite Ocean View Doble
Junior Suite Ocean View Doble
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Ocean view
40 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Tropical View Doble
Deluxe Tropical View Doble
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
34 sq m
Sleeps 4
2 Double Beds
View all photos for Junior Suite Pool view Doble
Junior Suite Pool view Doble
Highlights
Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
40 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Queen Bed
Standard Queen Bed
Highlights
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
28 sq m
Sleeps 2
1 Queen Bed
View all photos for Altitude Club Junior Suite Ocean View Doble
Altitude Club Junior Suite Ocean View Doble
Highlights
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Ocean view
40 sq m
Sleeps 4
2 Double Beds
View all photos for Altitude Club Junior Suite Swim Out King
Altitude Club Junior Suite Swim Out King
Highlights
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
40 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite Ocean Front King
Junior Suite Ocean Front King
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bay view
55 sq m
Sleeps 3
1 King Bed
View all photos for Family Room
Family Room
Highlights
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
34 sq m
Sleeps 5
1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed
View all photos for Deluxe Ocean View Doble
Deluxe Ocean View Doble
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Ocean view
34 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Tropical View King
Deluxe Tropical View King
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
34 sq m
Sleeps 3
1 King Bed
View all photos for Altitude Club Junior Suite Swim Out Doble
Altitude Club Junior Suite Swim Out Doble
Highlights
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
40 sq m
Sleeps 4
2 Double Beds
View all photos for Double Room Deluxe With Garden View
Double Room Deluxe With Garden View
Sleeps 4
2 Double Beds
View all photos for Double Suite Classic With Pool View
Double Suite Classic With Pool View
Sleeps 4
2 Double Beds
View all photos for Double Suite Superior With Sea View
Double Suite Superior With Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Room Standard
Room Standard
Sleeps 2
1 Double Bed
View all photos for Double Suite Junior With Sea View
Double Suite Junior With Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Double Suite Premium With Pool View
Double Suite Premium With Pool View
Sleeps 4
2 Double Beds
View all photos for Double Room Deluxe With Sea View
At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Languages
English, Spanish
At a glance
DONE
Hotel size
480 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
4 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Fitness classes
Yoga classes
Archery
Whale-watching nearby
Working away
8 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
3 outdoor pools
Arcade/game room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.
Also known as
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Frequently asked questions
Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.
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Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Buffets
Beach
Restaurant
Booking
Drinks
Family friendly
View
What guests liked
The pools were great, clean, and not overly crowded, with an adult-only pool and a family-friendly pool option. (88 reviews)
The beach is perfect with stunning sunsets, swimmable waters, and plenty of loungers. (62 reviews)
The restaurants offered a good variety of options with excellent food quality and attentive service. (25 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 4, 2025
matthew
matthew, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2025
Enjoyed our stay at Krystal Grand - Nuevo Vallarta
Enjoyed a great 5-night stay an Krystal Grand in Nuevo Vallarta. Our ocean-front room had a great view, clean, and provided plenty of room. The buffet restaurant was always excellent with good variety. We also ate at two of the specialty restaurants (reservations required), and enjoyed them. The pools were clean, and not overly crowded. The staff was friendly and helpful.
Larry
Larry, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Carolyn
Carolyn, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2025
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2025
Rigo
Rigo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 6, 2025
2025 in Flamingos
I'm super glad we booked thru Hotels.com. We had special concierge for that. The restaurants are all inclusive only and not a user friendly experience. The food is pretty avg. The buffet was amazingly satisfactory. You have to go out to get delish, like the Blue Shrimp.
Bosarious. It's a cute little town about a 2.5 mile walk. If your able, If rent bikes and you can go all over. There's some great bars and food here. I give the resort ****.
Cindy
Cindy, 8-night family trip
Verified Hotels.com guest review
6/10 Good
Feb 19, 2025
Tammy
Tammy, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 16, 2025
Kerry
Kerry, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Feb 15, 2025
Anthony
Anthony, 7-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 14, 2025
Common areas of the property were well taken care of and impeccable. We upgraded to the Altitude package, and this allowed us a junior suite on the top floors with amazing views, and access to the Altitude suite,. Here we had access to coffee, tea, snacks, and alcohol at our pleasure. Excellent service from Yannecy in the Altitude suite. She booked us our a la carte reservations.
Only downsides to the resort were the rooms needing updates, and the a la carte restaurants being hard to book, even with the Altitude package.
The buffet had great food and good variety.
Staff were extremely polite and welcoming.
This resort seems to be very popular with fellow Canadians , as we found the majority of guests coming form Canada.
Lesley
Lesley, 10-night romance trip
Verified Expedia guest review
4/10 Fair
Feb 14, 2025
The rooms need an upgrade. The couch was filthy. The blinds were broken. The bed skirt was dirty. There was no hot water in the shower and no water pressure in the sink. The fridge also wasn’t making the drinks cold.
Enrique
Enrique, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2025
We enjoyed our stay at Krystal Grand, it met all of our needs perfectly. Being upgraded at arrival was a very pleasant surprise.
Julie Jeanette
Julie Jeanette, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 13, 2025
We thoroughly enjoyed our stay and would recommend to others. The staff were incredibly helpful and kind. Our favorites staff members were server Adrian at the family pool and Paulo the bartender. We never had issues finding 3 loungers together and didn’t ever get up super early to put our towels out. We preferred the family pool to the adults only pool as it’s so large and had a great vibe. The resort is clean and is kept up well. I had an issue with my door to my room as I would have to try several times to get my door open after activating with the electric key card but I didn’t complain as it wasn’t that big of a deal. My advice would be to tip the cleaning staff to make sure you get your bar fridge filled everyday as I heard some people complain about this. Also the elevator gets a bit busy sometimes so I chose to use the stairs mostly which I’m totally okay with. We saw a couple of people fall on the walking paths around the adults only pool. Wear shoes and dry your feet as it gets very slippery! We had a few near miss falls ourselves. The fish taco bar was incredible! I’m already missing my daily lunch! There is fish taco bar on one side by adult pool and a chicken tender bar by the Surf bar near family pool. Both served burgers, hot dogs, French fries, tortilla chips with queso. Buffet always had lots of options. I’m a vegetarian who eats seafood and always found lots to eat. The a la cartes were all good. Our favorite was the Mexican restaurant.
Jennifer Helen Louise
Jennifer Helen Louise, 8-night family trip
Verified Expedia guest review
8/10 Very good
Feb 13, 2025
We liked the beach and swimming pools. We didn't like the food it was cold.
Linda
Linda, 7-night family trip
Verified Expedia guest review
8/10 Very good
Feb 12, 2025
was a good family resort, food needs improvement
Saeed Ur
Saeed Ur, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2025
Amanda
Amanda, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2025
Coleen
Coleen, 14-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2025
The Krystal Grand is a beautiful property, well kept, very clean, with very tentative and friendly staff. The food in the buffets was very tasty with a lot of variety and very good quality and friendy staff. We especially enjoyed interacting with Esther at breakfast each day. She is a delight, very outgoing, funny and a good server. The ala cart restaurants were very nice atmosphere, great food and professional staff. The bar staff at the adult pool were very good and made sure everyones drinks were full. The staff all over the resort were always asking if everything was good. We were pleasantly surprised to get an upgrade to Altitude Club on the 10th floor with a beautiful view. The staff in the Altitude Lounge were very helpful, especially Yaneisy who went above and beyond to help buy flowers for my wife's 65th birthday. The beach is great, perfect for long walks and swimming and an easy walk to Bucerias.
Stephan Ricky
Stephan Ricky, 13-night romance trip
Verified Expedia guest review
6/10 Good
Feb 10, 2025
Jason Michael
Verified Expedia guest review
6/10 Good
Feb 10, 2025
All staff provided excellent service. The one drawback was that there wasn't much happening after dinner. Entertainment was very limited.
Marisa
Marisa, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2025
susannah
susannah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2025
It was all very good
William
William, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2025
This was our first time to México, we had an amazing time staying at the Krystal Grand. Staff are very friendly and helpful. We were treated very well, We will be back next year!!
Angela
Angela, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2025
Size and convenience of the property was great. The meal options were great and food quality was good. The highlight was the staff who were very attentive and friendly.