All properties in Nuevo Vallarta, Nayarit, Mexico

Krystal Grand Nuevo Vallarta – All Inclusive, Nuevo Vallarta

All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

  • Free buffet breakfast, free WiFi in lobby, and free parking
$251 CAD

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 66
1 / 66Infinity Pool
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, 63732, NAY, Mexico
  • STAFF WAS AMAZING..., the food and discussing, only ate breakfast, had to eat out for…

    Apr. 13, 2021

  • this is remodeled condominium do not book upgraded room as they won't give this to you…

    Mar. 21, 2021

See all 127 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 480 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • In Flamingos
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • El Cora Crocodile Sanctuary - 27 min walk
  • Flamingos Golf Club - 28 min walk
  • Nayar Vidanta Golf - 6.3 mi / 10.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Basic Room, 1 Queen Bed, Resort View
  • Deluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View
  • Luxury Room, 2 Double Beds, Partial Ocean View
  • Junior Room, 2 Double Beds, Balcony, Pool View
  • Junior Double Room, 2 Double Beds, Ocean View
  • Superior Room, 1 King Bed, Beachfront
  • Club Room, 1 King Bed, Pool Access, Ground Floor
  • Club Room, 2 Double Beds, Pool Access, Ground Floor
  • Club Room, 2 Double Beds, Sea View


BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, 63732, NAY, Mexico
  • In Flamingos
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk

What’s around


  • In Flamingos
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • El Cora Crocodile Sanctuary - 27 min walk
  • Flamingos Golf Club - 28 min walk
  • Nayar Vidanta Golf - 6.3 mi / 10.1 km
  • Paradise Plaza Shopping Center - 3.7 mi / 6 km
  • Plaza Lago Real Shopping Center - 5.2 mi / 8.3 km
  • Splash Water Park Vallarta - 5.4 mi / 8.6 km
  • Aquaventuras Park Vallarta - 6.7 mi / 10.7 km
  • La Cruz Sunday Market - 7 mi / 11.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

At a glance


  • 480 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free covered onsite self parking

Payment types at the property

American ExpressMastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar

Things to do

  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Playground on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • Number of meeting rooms - 8
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Elevator
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • MP3 docking station


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Not included
  • Room service


Eternity Spa has 6 treatment rooms including rooms for couples. Services include body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Small print

Also known as

  • Krystal Grand Nuevo Vallarta
  • Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Optional extras

Babysitting/childcare is available for an extra charge


Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include La Dolce Vita Nuevo Vallarta (3.1 mi), 3x3 Authentic Food (3.2 mi), and Sea Food The Fat Boy (3.6 mi).
  • No, this property doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.
  • Have fun with onsite activities like archery and cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 4 bars and an arcade, as well as a garden.
  • 8.0.Very Good

    Excelentes instalaciones. La comida muy equis. Bebidas igual y cierran a las 6 los bares. El hotel a pesar de estar casi al 100 de ocupación. Tenía cerrado restaurantes lo Que hacia filas interminables

    2 night romance trip, Mar. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Stay!

    Marvin, 1 night family trip, Mar. 18, 2021

    Verified guest review

  • 10.0.Exceptional

    Great Hotel

    Marvin, 2 night family trip, Mar. 17, 2021

    Verified guest review

  • 4.0.Fair

    The staff were all very nice and helpful. We paid for all inclusive services and food and when we arrived, were told that the spa, gym, and all of the gourmet restaurants that were advertised were closed. Everything was buffet style and served like a school cafeteria. There was no fresh food available. The donuts in the coffee shop were an extra cost as were many other things that were advertised as part of the all inclusive package including free bike rental (we paid $60 because my kids were so excited to go). We tried to use the ATM to get pesos and we asked for $4,000 pesos and the machine gave us $600 and then said error and we didn’t get the rest of the money even though $200 USD was taken out of our bank account. That took a lot of our vacation time trying to call the banks and deal with that, and the staff did not know how to help. Our tv was in Spanish and nobody knew how to help us switch any of it or change the Netflix settings. 24 hour room service was listed as an all inclusive amenity, however; it was an extra charge. We paid a lot of money for these amenities and none of them were available. Two weeks before we left, my husband called the resort and asked if all restaurants and amenities were open and they told us they were. He also asked about the covid testing and they said they tested for free, but we had to pay $70 for our tests once we were there. I asked for a partial refund or credit of some kind and they said to contact Expedia which I will do.

    5 night family trip, Mar. 12, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Bad room conditions. The beach was a disaster. Only one restaurant in service.

    4 night family trip, Mar. 8, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I mean it’s all show. All the lobby chairs and seating was dirty. I have pictures. Several restaurants were closed, the buffet was terrible, the restaurant that was open was terrible. The pool area floor was sooooo dirty like cmon now. I would not recommend going back here again I wish I would have just stuck with Marival Residence. I wish I can get my money back. Worst trip ever. Not even being exaggerating. I was counting down the days to come home and eat some good food.

    4 night family trip, Jan. 31, 2021

    Verified Orbitz guest review

  • 6.0.Good

    I didint like the service; in addition, how they only had one restaurant open which you had to reserve for when reserving online it says there is a variety of restaurants with different specialties.

    Jose, 4 night romance trip, Jan. 13, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    The waitress are terrible on the restaurant you need to beg for your drinks. The waitress on the beach are none We have one day with no water on the bathroom It is only one restaurant working and you need to walk every day to make dinner reservations even it is the only restaurant. They call the hotel all inclusive , but they sell bottles of wine, and food on the cafe shop. The menu for the service room it is terrible. They have only one restroom on the beach area The check in is terrible take me around 30 minutes and another 30 to get me bags on me room The water on the pool was cold The washers on the beach wasn’t working for multiple days They don’t have a bar near by the beach , they have one near one pool and close 6pm sharp after that you need to go to another building to get drinks I am very disappointed for a hotel with 4 stars

    7 night family trip, Jan. 12, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Loved everything about this place! We will be back for sure.

    6 night romance trip, Dec. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent for family trips

    Awesome place! Good location, good amenities and good food variety.

    Fernando, 4 night family trip, Dec. 23, 2020

    Verified guest review

See all 127 reviews