Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Superior Room, 1 King Bed, Beachfront
Luxury Room, 2 Double Beds, Partial Ocean View | View from room
Buffet
Executive lounge
Krystal Grand Nuevo Vallarta – All Inclusive offers a tranquil retreat with an inviting beach bar, 18 holes of golf, and soothing spa treatments. Unwind in one of the three outdoor pools or relax on the sun-kissed terrace; then enjoy Mexican cuisine at one of four restaurants. With free bicycle rentals and helpful staff, this all-inclusive haven has left families feeling delighted.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $330
CA $404 total
includes taxes & fees
May 21 - May 22

Room options

Available filters for rooms
Showing 18 of 18 rooms

Junior Suite Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Altitude Club Junior Suite Ocean View Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Swim Out King

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Bay view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Iron/ironing board
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

Deluxe Ocean View Doble

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 6 min drive - 3.8 km
  • Nuevo Vallarta Beach - 6 min drive - 2.6 km
  • Playa Bucerías - 8 min drive - 1.8 km
  • Nayar Vidanta Golf - 8 min drive - 7.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 5-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 480 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale-watching nearby

Working away

  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.

What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?

Have fun with onsite activities like archery and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?

Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.

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Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Buffets
Beach
Restaurant
Booking
Drinks
Family friendly
View

What guests liked

  • The pools were great, clean, and not overly crowded, with an adult-only pool and a family-friendly pool option. (88 reviews)
  • The beach is perfect with stunning sunsets, swimmable waters, and plenty of loungers. (62 reviews)
  • The restaurants offered a good variety of options with excellent food quality and attentive service. (25 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

matthew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay at Krystal Grand - Nuevo Vallarta

Enjoyed a great 5-night stay an Krystal Grand in Nuevo Vallarta. Our ocean-front room had a great view, clean, and provided plenty of room. The buffet restaurant was always excellent with good variety. We also ate at two of the specialty restaurants (reservations required), and enjoyed them. The pools were clean, and not overly crowded. The staff was friendly and helpful.
Larry, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rigo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2025 in Flamingos

I'm super glad we booked thru Hotels.com. We had special concierge for that. The restaurants are all inclusive only and not a user friendly experience. The food is pretty avg. The buffet was amazingly satisfactory. You have to go out to get delish, like the Blue Shrimp. Bosarious. It's a cute little town about a 2.5 mile walk. If your able, If rent bikes and you can go all over. There's some great bars and food here. I give the resort ****.
Cindy, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Tammy, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Common areas of the property were well taken care of and impeccable. We upgraded to the Altitude package, and this allowed us a junior suite on the top floors with amazing views, and access to the Altitude suite,. Here we had access to coffee, tea, snacks, and alcohol at our pleasure. Excellent service from Yannecy in the Altitude suite. She booked us our a la carte reservations. Only downsides to the resort were the rooms needing updates, and the a la carte restaurants being hard to book, even with the Altitude package. The buffet had great food and good variety. Staff were extremely polite and welcoming. This resort seems to be very popular with fellow Canadians , as we found the majority of guests coming form Canada.
Lesley, 10-night romance trip
Verified Expedia guest review

4/10 Fair

The rooms need an upgrade. The couch was filthy. The blinds were broken. The bed skirt was dirty. There was no hot water in the shower and no water pressure in the sink. The fridge also wasn’t making the drinks cold.
Enrique, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at Krystal Grand, it met all of our needs perfectly. Being upgraded at arrival was a very pleasant surprise.
Julie Jeanette, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay and would recommend to others. The staff were incredibly helpful and kind. Our favorites staff members were server Adrian at the family pool and Paulo the bartender. We never had issues finding 3 loungers together and didn’t ever get up super early to put our towels out. We preferred the family pool to the adults only pool as it’s so large and had a great vibe. The resort is clean and is kept up well. I had an issue with my door to my room as I would have to try several times to get my door open after activating with the electric key card but I didn’t complain as it wasn’t that big of a deal. My advice would be to tip the cleaning staff to make sure you get your bar fridge filled everyday as I heard some people complain about this. Also the elevator gets a bit busy sometimes so I chose to use the stairs mostly which I’m totally okay with. We saw a couple of people fall on the walking paths around the adults only pool. Wear shoes and dry your feet as it gets very slippery! We had a few near miss falls ourselves. The fish taco bar was incredible! I’m already missing my daily lunch! There is fish taco bar on one side by adult pool and a chicken tender bar by the Surf bar near family pool. Both served burgers, hot dogs, French fries, tortilla chips with queso. Buffet always had lots of options. I’m a vegetarian who eats seafood and always found lots to eat. The a la cartes were all good. Our favorite was the Mexican restaurant.
Jennifer Helen Louise, 8-night family trip
Verified Expedia guest review

8/10 Very good

We liked the beach and swimming pools. We didn't like the food it was cold.
Linda, 7-night family trip
Verified Expedia guest review

8/10 Very good

was a good family resort, food needs improvement
Saeed Ur, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Coleen, 14-night trip
Verified Expedia guest review

10/10 Exceptional

The Krystal Grand is a beautiful property, well kept, very clean, with very tentative and friendly staff. The food in the buffets was very tasty with a lot of variety and very good quality and friendy staff. We especially enjoyed interacting with Esther at breakfast each day. She is a delight, very outgoing, funny and a good server. The ala cart restaurants were very nice atmosphere, great food and professional staff. The bar staff at the adult pool were very good and made sure everyones drinks were full. The staff all over the resort were always asking if everything was good. We were pleasantly surprised to get an upgrade to Altitude Club on the 10th floor with a beautiful view. The staff in the Altitude Lounge were very helpful, especially Yaneisy who went above and beyond to help buy flowers for my wife's 65th birthday. The beach is great, perfect for long walks and swimming and an easy walk to Bucerias.
Stephan Ricky, 13-night romance trip
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

6/10 Good

All staff provided excellent service. The one drawback was that there wasn't much happening after dinner. Entertainment was very limited.
Marisa, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

susannah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was all very good
William, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was our first time to México, we had an amazing time staying at the Krystal Grand. Staff are very friendly and helpful. We were treated very well, We will be back next year!!
Angela, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Size and convenience of the property was great. The meal options were great and food quality was good. The highlight was the staff who were very attentive and friendly.
Rodney P, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Shawn, 7-night trip
Verified Expedia guest review