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Hotel with indoor pool, near Olde Mistick Village
We did not sleep at all, we were placed by the elevator and it was so loud. It was moving…
Sep. 14, 2019
Two night stay. Bed was very comfortable. Conveniently right off of the highway. Walking…
May 9, 2022
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
They need to put anyone with kids on the bottom floor. We were on the first floor and someone above us was walking and running all day and night made a lot of noise woke us up at 7 am
Marcel, 1 night family trip, Apr. 30, 2022
Verified Hotels.com guest review
The toom was not ready on time. They ran out of pillows and the breakfast was not as advertised.
Christine, 1 night family trip, Apr. 21, 2022
Verified Hotels.com guest review
Floor could have been a little cleaner.a. Furniture also
1 night family trip, Apr. 14, 2022
Verified Hotels.com guest review
The occupants above us walked heavy and loud that made us uncomfortable and unable to rest/sleep. We called the front desk 3 times but the occupants above continued walking the same way that made me knocked the ceiling of our room to made them aware about the way they walked were so disturbing to the people below them. Then these occupants called the front desk and complained about us knocking their floor. The front desk guy called our room right away and warned us the damage of the ceiling might cause because we knocked the ceiling so hard. We need to call the front desk 3 times before the people/occupants above us change the way they walk, but when those occupants complained about us banging the ceiling, that person on the front desk responded right away and immediately called us to treat us about the damage of the ceiling might cause of the knocking in the ceiling. That person on the front desk treated us unfairly.
Digna, 1 night trip, Mar. 20, 2022
Verified Hotels.com guest review
Had a good stay and truly enjoyed the hotel..The staff was so polite and helpful Jake and the gentle man at desk on days at front desk (forgot his name) were very nice and helpful when you needed them..The view from the hotel of mystic village was wonderful..
Marie, 2 night trip, Mar. 18, 2022
Verified Hotels.com guest review
Perfect location if you want access to Mystic Aquarium. Great family friendly property. Kids will enjoy the indoor pool. Friendly service, and free parking. Condition of property is clean and updated.
1 night business trip, Mar. 15, 2022
Verified Hotels.com guest review
My grandchildren needed a shower after swimming in the pool .. the shower water was very cold.. we had no tv reception in the morning.. we had to call the front desk twice to come fix it.. after the second visit it was fixed.. when you have a 4 and 7 year old .. tv is pretty important
Noreen, 1 night family trip, Feb. 22, 2022
Verified Hotels.com guest review
Arrived a few hours early but was able to get into my room. Due to school vacation there were quite a few young children running about the floor. When I went down stairs to the front desk to see if I would be able to move the room. “ Jake” was great he apologized and was able to find another room. Paper bag breakfast didn’t quite cut it though the next day.
Paul, 1 night trip, Feb. 22, 2022
Verified Hotels.com guest review
Hotel was o.k. Our room only had towels for 2, pool was over crowded and no towels were available. Busy weekend I guess!
Sandra, 2 night family trip, Feb. 20, 2022
Verified Hotels.com guest review
Great staff
Jp, 1 night romance trip, Feb. 18, 2022
Verified Expedia guest review