Holiday Inn Quito Airport, an IHG Hotel

Photo gallery for Holiday Inn Quito Airport, an IHG Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, individually decorated

Overview of Holiday Inn Quito Airport, an IHG Hotel

Holiday Inn Quito Airport, an IHG Hotel

4.0 star property
4-star hotel in Tababela with spa and outdoor pool

9.2/10 Superb

179 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is CA $122
Price available on 09/17/2022
Map
Solar Numero 4, Barrio Santa Rosa, Calle conector Alpachaca y calle Cotopax, Tababela, Quito, 00000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free airport shuttle
  • 24-hour fitness center
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour business center
  • Business center
  • 4 meeting rooms
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Quicentro Shopping - 48 min drive
  • Foch Square - 47 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 6 min drive
  • Free airport shuttle

About this property

Holiday Inn Quito Airport, an IHG Hotel

Holiday Inn Quito Airport, an IHG Hotel is just 3.1 mi (4.9 km) from the airport and offers a free shuttle (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upscale hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Full-service spa
  • Spa tub
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holiday Inn Quito Aeropuerto Spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Capital Restaurant - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 200 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

A five star experience!
After an early wake up and day full of travel from the Galapagos, it was a great and welcome surprise to be so royally treated at the Holiday Inn Airport Quito for an overnight stay while awaitng another early morning flight. From the seamless arrangement of transport pick up at the airport by email, to the great food at the restaurant, to the impeccably cleanliness of the entire property, it was a pleasure to stay at the property. I highly recommend them.
Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, excellent customer service, safe.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gail, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Reliability of airport shuttle an issue
The hotel seems very new, but overall we experienced a bunch of small issues that would make may never stay at this location again. Starting with the airport pickup that the hotel seemed to forget about, despite arranging it ahead of time as requested - and no apology either. Returning to the airport was also delayed as the shuttle/driver didn't pitch, and the hotel arranged another taxi to take us. The rest were all minor issues that individually wouldn't matter but added up to disappointment. A toilet not flushing, trash can foot pedal not working, drink orders going missing, room service receiving the incorrect order (but corrected).
Jurie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

STAY AWAY!
This hotel will rip you off. Stay somewhere else. They couldn’t find out reservation. Said they’d call back and never did. Called again they hung up on me. Finally, asked them to send a shuttle to the airport. They said they were coming and FINALLY found my reservation. The shuttle never came. They told me 5 min for the shuttle. I waited 45 min. I tried taking to corporate about these issues and the hotel hung up on them too. But I still didn’t get my money back! Very disappointing for a Holiday Inn.
Mary, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Michele, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Shamsuddin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

YUCKY!!!!
The bed was not cleaned after the last visit. There were crumbs in the bed, a condom, stains on the sheets and the sheets were pushed to the bottom. Someone just put the comforter back on nicely, so it looked ready. I would never in a million years write a bad review, but the lady at the front desk didn't care at all. Usually people
Bradley, 1-night family trip
Verified Hotels.com guest review