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SLS Cancun Hotel & Spa

Photo gallery for SLS Cancun Hotel & Spa

Exterior
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of SLS Cancun Hotel & Spa

SLS Cancun Hotel & Spa

4.0 star property
Cancun beachfront hotel with spa and outdoor pool

8.8/10 Fabulous

54 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Valet parking
  • Beach bar
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 2 min drive
  • Plaza Las Americas - 8 min drive
  • Playa Tortugas - 8 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • Langosta Beach - 10 min drive
  • Tortuga Beach - 12 min drive
  • Cancun Mall - 20 min drive
  • Forum Beach - 16 min drive
  • Cancun Convention Center - 18 min drive
  • La Isla Shopping Mall - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Los De Chiwas - 4 min drive
  • La Dolce Vita - 4 min drive
  • Rolandi's - 4 min drive
  • El Poblano - 4 min drive
  • Locanda Paolo - 5 min drive

About this property

SLS Cancun Hotel & Spa

SLS Cancun Hotel & Spa offers a private beach where you can enjoy the shade from a beach umbrella or sip a drink at the beach bar. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a poolside bar and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 4200 fee, and antigen/rapid COVID-19 testing is available for a MXN 2100 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite valet parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 18 holes of golf
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Leynia - Onsite restaurant.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 0 per stay (rates may vary)
  • WiFi is available in public areas for MXN 0 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of MXN 570 for adults and MXN 285 for children (approximately)

Pets

  • Pets are allowed for an extra charge of MXN 2000 per pet, per stay

Parking

  • Valet parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 4200 fee, and antigen/rapid COVID-19 testing is available for a MXN 2100 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

SLS Cancun
SLS Cancun Hotel & Spa Hotel
SLS Cancun Hotel & Spa Cancun
SLS Cancun (Opening November 2020)
SLS Cancun Hotel & Spa Hotel Cancun

Frequently asked questions

Does SLS Cancun Hotel & Spa offer free cancellation for a full refund?
Yes, SLS Cancun Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SLS Cancun Hotel & Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at SLS Cancun Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at SLS Cancun Hotel & Spa?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 2000 per pet, per stay. Food and water bowls are available.
Is parking offered on site at SLS Cancun Hotel & Spa?
Yes, there's valet parking on site (charges apply).
What are the check-in and check-out times at SLS Cancun Hotel & Spa?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at SLS Cancun Hotel & Spa?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are both nearby.
What is there to do at SLS Cancun Hotel & Spa and nearby?
SLS Cancun Hotel & Spa has a private beach and a spa, as well as an outdoor pool.
Are there restaurants at or near SLS Cancun Hotel & Spa?
Yes, there's an onsite restaurant, Leynia. Nearby restaurants include Peter's Restaurant (2 mi), Nomads (2.1 mi), and El Socio Taqueria Naiz (2.1 mi).
What's the area around SLS Cancun Hotel & Spa like?
SLS Cancun Hotel & Spa is in Zona Hotelera, a short 10-minute walk from Puerto Cancun Marina Town Center.

Overall score and ratings

8.8

Fabulous

9.6/10

Cleanliness

8.9/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Great hotel .. wonderful service.. ocean view amazing
Leonel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Diane, 4-night trip
Verified Expedia guest review

6/10 Good

Hotel is clean and welcoming. Had a complimentary room upgrade, which was very nice. It is Located away from everything and transportation was really expensive! The food and drinks at the hotel are overpriced. A tall can of beer was around $25-$30.. We were charged twice for a transaction and has been a big headache to try to have that reimbursed.
Monica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful corner room with windows floor to ceiling and able to see sunrise from our bed. Also could see the sunset at the other end of the balcony. Turned down our bed at night with a chocolate left for us!
Lorrie, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The room was different from the picture. Which is not fair and it’s seem like we were scammed by the pictures. Besides that everything was perfect.
Adebayo, 3-night trip
Verified Orbitz guest review

8/10 Very good

Monica Sofia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Levare T, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had a wonderful experience.
Tiba, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Expedia guest review