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Hyatt Place Charlotte Airport/Lake Pointe

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
3-star hotel with outdoor pool, near Renaissance Park

8.4/10 Very good

1,023 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is CA $158
Price available on 02/12/2023
Map
4119 South Stream Boulevard, Charlotte, NC, 28217

Room options

About this area

What's nearby

  • Billy Graham Library - 4 min drive
  • SouthPark Mall - 15 min drive
  • Charlotte Douglas Airport Overlook - 10 min drive
  • Charlotte Convention Center - 12 min drive
  • Bank of America Stadium - 13 min drive
  • NASCAR Hall of Fame - 14 min drive
  • EpiCentre - 14 min drive
  • Spectrum Center - 15 min drive
  • Carowinds Theme Park - 19 min drive
  • Bojangles' Coliseum - 13 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 27 min drive
  • Charlotte Station - 16 min drive
  • Gastonia Station - 24 min drive
  • Free airport shuttle

Restaurants

  • Jersey Mike's Subs - 14 min walk
  • Junior's Pizzeria - 14 min walk
  • Nana's Soul Food Kitchen - 15 min walk
  • Anita’s Mexican Grill - 17 min walk
  • IHOP - 4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe puts you within a 15-minute drive of Bank of America Stadium and features a free airport shuttle (available on request). After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Uncovered onsite extended parking (USD 8.00 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 4:30 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Parking

  • Uncovered extended parking costs USD 8.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>The photos in this description reflect the brand standard and are provided for illustrative purposes only. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte Airport/Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on 12 Feb 2023 start from CA $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Charlotte Airport/Lake Pointe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Charlotte Airport/Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hyatt Place Charlotte Airport/Lake Pointe?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Charlotte Airport/Lake Pointe?
Yes, there's free self parking.
Is airport shuttle service offered by Hyatt Place Charlotte Airport/Lake Pointe?
Yes, a free airport shuttle is available from 4:30 AM to midnight on request.
What are the check-in and check-out times at Hyatt Place Charlotte Airport/Lake Pointe?
You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hyatt Place Charlotte Airport/Lake Pointe and nearby?
Hyatt Place Charlotte Airport/Lake Pointe has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Charlotte Airport/Lake Pointe?
Yes, there's an onsite restaurant. Nearby restaurants include Jersey Mike's Subs (14-min walk), Junior's Pizzeria (14-min walk), and Nana's Soul Food Kitchen (15-min walk).
What's the area around Hyatt Place Charlotte Airport/Lake Pointe like?
Hyatt Place Charlotte Airport/Lake Pointe is a short 8-minute drive from Charlotte-Douglas Intl. Airport (CLT) and 11 minutes' walk from Renaissance Park. Travelers say this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

The name hyatt is synonymous with quality in most cases.The room had a few major issues mostly due to age of hotel.No fault by staff as they do a excellent job with maintaining cleaniness etc.My major complaint was with the very poor television age channels selection I could not figure out if they had satellite or not.When I asked front desk they said they had hopes of upgrades in future.I understand its must be very expensive for owners to have to deal with this problem but its not fair to public to have to deal with either as they do not seem to make it a priority and put it off for years.I would never extend a stay in a hotel that still has analog channels no matter how nice sorry.
Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay
Great stay!! Very clean rooms and wonderful staff!!
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyatt Holiday Stay
Given the craziness I've dealt with in my travel plans with AA, the Hyatt was a simple and headache free experience checking in online and getting checked in upon arrival. I am very pleased with my stay.
Cam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AWESOME HOTEL
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chinyere, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michou, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

GERVAIS KPE, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review