Viva Wyndham Azteca Resort - All Inclusive

Photo gallery for Viva Wyndham Azteca Resort - All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Viva Wyndham Azteca Resort - All Inclusive

Viva Wyndham Azteca Resort - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Quinta Avenida

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is CA $375
Price available on 09/05/2022
Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 21 min walk
  • Playa del Carmen Maritime Terminal - 23 min walk
  • Playa del Carmen Main Beach - 23 min walk
  • Mamitas Beach - 37 min walk
  • Playacar Golf Club - 1 min drive
  • Plaza Las Americas - 15 min drive
  • Grand Coral Golf Riviera Maya - 16 min drive
  • Xplor Theme Park - 19 min drive
  • Xcaret Eco Theme Park - 22 min drive
  • Ferry to Cozumel - 23 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)

About this property

Viva Wyndham Azteca Resort - All Inclusive

At Viva Wyndham Azteca Resort - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just a 5-minute drive from Playa del Carmen Main Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. El Nopal, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 335 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Scooter/moped rentals
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Karaoke
  • Shopping
  • Access to nearby outdoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (6533 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily.

Dining

El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.36 per accommodation, per night
  • Administrative fee: USD 1.4 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for USD 2 per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 between bookings, and can be accessed from outside the building via exterior corridors.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Azteca Resort
Azteca Wyndham
Viva Azteca
Viva Azteca Resort
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Playa del Carmen
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Wyndham Azteca
Wyndham Viva Azteca
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive Playa del Carmen
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Resort All Inclusive
Hotel Viva Wyndham Azteca Resort - All Inclusive
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen

Frequently asked questions

Does Viva Wyndham Azteca Resort - All Inclusive offer free cancellation for a full refund?
Yes, Viva Wyndham Azteca Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viva Wyndham Azteca Resort - All Inclusive?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Viva Wyndham Azteca Resort - All Inclusive on 5 Sep 2022 start from CA $375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viva Wyndham Azteca Resort - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Viva Wyndham Azteca Resort - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Viva Wyndham Azteca Resort - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viva Wyndham Azteca Resort - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Viva Wyndham Azteca Resort - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Viva Wyndham Azteca Resort - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Viva Wyndham Azteca Resort - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Wyndham Azteca Resort - All Inclusive also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Viva Wyndham Azteca Resort - All Inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining. Nearby restaurants include Ristorante Latinos (2.3 mi), Perché no (2.3 mi), and Doña Aurelia (2.4 mi).
Does Viva Wyndham Azteca Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Viva Wyndham Azteca Resort - All Inclusive like?
Viva Wyndham Azteca Resort - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Plaza Paraiso and 20 minutes' walk from Paseo del Carmen. Travelers say this property is in a good location.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Georgi, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great choice
It was a great stay. The buffet was pretty boring but I do expect that with any buffet. The location is about a 15 minute walk from the playa del Carmen center. Wifi worked great. The room was clean. Lots of entertainment. The gym was pretty basic.
William, 4-night trip
Verified Hotels.com guest review

6/10 Good

Nice enough
Something i ate on the first day made me have diarrhea. No fun after that. The place is a little worn down because people stay there and tear stuff up. I liked the property overall. Would go there again. If you want a reservation for one of the premium dining places you have to get up pretty early in the morning.
David W, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariana, 5-night trip
Verified Expedia guest review

6/10 Good

I liked the fact that it was in a gated community. It took us 45 minutes to check-in. The food was hit or miss. The drinks were severely watered down. The entertainment was good. The restaurants inside the resort were good. There is no specific smoking area so people are almost always smoking in public areas.
Akshonika, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Was not about the property but The transportation not organized or short of staff.
Paz, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The service was excellent, food is good, the Hotel is nice and clean the staff is great. I do recommend this Hotel.
PEDRO, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great time.
Oksana, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was clean and the service was excellent. 9 out of 10 for me. The only thing that I have to note is: Some of the food was not cooked very well and do not get a pool view room because people are hanging out by it until 2 am and it is very loud if you want to go to bed early.
Lili, 8-night romance trip
Verified Expedia guest review

6/10 Good

I didn’t like when we got there 3pm they told me my room wasn’t ready and to come back by 3:30pm I had to talk to a manger and told him I was tired and I was traveling all day which took about 15min then they put me in a different room.. also the food was not great.. Don’t go to any meetings.. they promised me I would get a week free for 4persons VIP treatment All inclusive at any Viva Wyndham but I will have to pay for traveling. Which was fine with me.. Meeting took about three and a half hrs only got a bag told us they will mail us our trip.. But They Never Did.. Told them a couple of times. No Response.. I was Very Disappointed.. I am not finished with them I will try and call them again to get my trip.. Drinks was not good.. Will Not go back to Viva Wyndham in Mexico Ever Again.. experienced in all good
Angela E, 4-night family trip
Verified Expedia guest review