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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez

3-star3 stars
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juarez, CHIH, 32528, Mexico

3-star hotel with indoor pool, near American Consulate
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Breakfast
Tasty breakfast

Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez

from $75 CAD
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

What’s around Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez

Landmarks

  • American Consulate - 29 min walk
  • La Rodadora Espacio Interactivo - 8 min walk
  • Central Park - 12 min walk
  • Star Medica Hospital Ciudad Juarez2 - 23 min walk
  • Plaza Las Misiones - 24 min walk
  • Plaza Juárez Mall - 28 min walk
  • Technological Institute of Ciudad Juárez - 40 min walk
  • El Paso Zoo - 6.8 mi / 10.9 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 8 min drive
  • El Paso Intl. Airport (ELP) - 18 min drive
  • El Paso Union Depot - 11 min drive
  • Free airport drop-off
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport drop off (available 24 hours)

Parking

  • Free self parking

Offsite

  • Free area shuttle within 8 km

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez’s small print

Also known as

  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Hotel
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Business Hotel Ciudad Juárez
  • Krystal Urban Ciudad Juárez U
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 159 for adults and MXN 80 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Airport shuttle service for children up to age 10 costs MXN 150 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez

  • Does Krystal Urban Ciudad Juárez by US Consulate offer free cancellation for a full refund?
    Yes, Krystal Urban Ciudad Juárez by US Consulate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Krystal Urban Ciudad Juárez by US Consulate?
    Yes, there's free self parking.
  • Is there a pool at Krystal Urban Ciudad Juárez by US Consulate?
    Yes, there's an indoor pool.
  • Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Krystal Urban Ciudad Juárez by US Consulate?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Krystal Urban Ciudad Juárez by US Consulate?
    Yes, there's an onsite restaurant. Nearby restaurants include Panaderia (8-min walk), Toro Quintaco (10-min walk), and Domino's Pizza (13-min walk).
  • Is airport shuttle service offered by Krystal Urban Ciudad Juárez by US Consulate?
    Yes, a free shuttle to the airport is available.

Recent reviews

Good 7.8 From 496 reviews

Poor 2.0
At check in they weren't sure if our reservation was still available because a large group had just arrived that did not have a reservation when we went in our room we noticed we did not have a microwave or mini fridge in our room or towels after notifying the front desk we were told that they are now an eco friendly hotel and they no longer provide some things that are said to be available on the reservation page also the conditions of the room are not the best paint is peeling and some holes in the walls after going out to dinner we return to our room after walking in our room we were notified our talking was too loud and needed to keep it down at 10 P.M. but the large group down the hall was left alone next time i will rather pay more and go to either of the hotes that are next door who provide a much better service
Luis carlos, us1 night trip
Very Good 8.0
Safe place to stay
I felt safe staying there.
Michael, us1 night trip
Poor 2.0
Unbearable bathroom fan noise
Our family stay was pretty awful. The bathroom fan made a horrible noise and it made the bathroom feel cold, which is obviously terrible when taking a shower. There was no way to not turn it off since is the same switch as the bathroom light. The room keys got deactivated DAILY and more than once a day. Breakfast was good but the restaurant area was very cold and heaters did not work
Mabel, us5 night family trip
Very Good 8.0
Lobby and restaurant needs a heater.
The room at this hotel is nice, beds are comfortable and the heater inside the room worked well. I stayed in December and other parts of the hotel are freezing; the lobby, the restaurant, the hallways, the office center. The only area of the hotel that had heat was my room. The hotel does not have a jacuzzi as their cover picture shows. The indoor pool was nice and heated as well. There was not a free airport shuttle as the listing stated either. Overall OK stay with a nice staff.
Steve, us2 night family trip
Good 6.0
Bad
Gave me first the wrong key, then the first room they gave me was used and dirty, then gave me the right one and it went well.
Daniel, mx1 night business trip
Exceptional 10.0
Great place
Traviling with my sisiter. Upon arrival customer service was great. Even though it was 12am. Was able to book a room with 2 queen size beds. When we got to our room it was clean and beds were incredibly comfortable.
us2 night family trip
Very Good 8.0
good it’s just the a/c
arturo f., us1 night trip
Exceptional 10.0
Food was great and the room was clean
Xochitl, us2 night family trip
Exceptional 10.0
Very helpful and friendly management. Also the buffet breakfast was fantastic.
mx1 night business trip
Poor 2.0
The receptionist are so rude oscar doesn't have any manner
JESUS, us1 night business trip

Krystal Urban Ciudad Juárez by US Consulate, Ciudad Juarez

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