Guests
All properties in Zwolle, Overijssel, Netherlands

Mercure City Zwolle Hotel, Zwolle

4-star hotel with restaurant, near Museum De Fundatie

  • Free WiFi
From
$98 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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Hertsenbergweg 1, Zwolle, 8041 BA, Netherlands
8.2.Very Good.
  • Clean, friendly staff

    Nov. 22, 2021

  • Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant…

    Oct. 17, 2021

See all 104 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Museum De Fundatie - 34 min walk
  • Grote Markt - 36 min walk
  • Anningahof Sculpture Park - 6.4 mi / 10.2 km
  • Kampen Bovenkerk - 10.6 mi / 17.1 km
  • IJssel Bridge - 10.9 mi / 17.5 km
  • Rechteren Castle - 11.9 mi / 19.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Privilege, Superior Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Single Beds

What’s around

Landmarks

  • Museum De Fundatie - 34 min walk
  • Grote Markt - 36 min walk
  • Anningahof Sculpture Park - 6.4 mi / 10.2 km
  • Kampen Bovenkerk - 10.6 mi / 17.1 km
  • IJssel Bridge - 10.9 mi / 17.5 km
  • Rechteren Castle - 11.9 mi / 19.2 km

Getting around

  • Schiphol Airport (AMS) - 82 min drive
  • Zwolle Stadshagen Station - 5 min drive
  • Zwolle Stadshagen Station - 6 min drive
  • Zwolle Station - 7 min drive
map
See on map
Hertsenbergweg 1, Zwolle, 8041 BA, Netherlands

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 3.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Hiking/biking trails on site

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Restaurant de Hanze - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 20.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 3.00 per night
  • RV/bus/truck parking is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

  • Mercure Hotel Zwolle
  • Mercure Zwolle
  • Zwolle Mercure Hotel
  • Mercure City Zwolle
  • Mercure City Zwolle Hotel Hotel
  • Mercure City Zwolle Hotel Zwolle
  • Mercure City Zwolle Hotel Hotel Zwolle

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure City Zwolle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 3.00 per night. RV/bus/truck parking is available.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Restaurant de Hanze. Nearby restaurants include Vidiveni Bistronomie (2.1 mi), Humphrey's (2.1 mi), and La Cubanita (2.2 mi).
  • Have fun during the warmer months with activities such as hiking. Mercure City Zwolle Hotel also has a garden.
8.2.Very Good.
  • 8.0.Very Good

    The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.

    Kim, 1 night romance trip, Sep. 13, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home

    4 night trip, Jul. 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.

    Hans, 2 night romance trip, Jul. 20, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Basic but nice

    Nice hotel, pictures are accurate Staff are friendly enough Room has everything you’d need for the price you pay. No issues and will return

    JAMES, 7 night trip, Dec. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.

    Amby, 1 night family trip, Dec. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good

    Very good. To me, the brand Mercure stands for good quality and reasonable prices, and this hotel was just that. Good staff. Good quality room and food. WiFi fast enough for me. Slept well. Felt secure and comfortable. Breakfast good. Not happy about paying for parking, but hey. I'd stay again. Well done!

    Duncan, 1 night business trip, Dec. 1, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    I have never slept in a hotel with such a warned out beds. My complaints resulted in that the gm gave me two beers as I had had in bar. Very bad compensation for a night without sleep! Otherwise I rank the hotel as a 3 star hotel, not 4.

    1 night family trip, Sep. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and modern. Good location and plenty of parking

    1 night family trip, Aug. 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice hotel, friendly staff. 10-15 minutes from city center. Good breakfast. Room was clean and quiet.

    nadja, 1 night family trip, Jul. 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved Zwolle Mercure

    Very central location... with excellent and friendly staff to help. (Note that the dinner restaurant was a bit understaffed.)

    1 night trip, Jul. 14, 2019

    Verified Hotels.com guest review

See all 104 reviews