Hotel Riu Lupita - All Inclusive

Property class: 3.5

Choose dates to view prices

Hotel Riu Lupita - All Inclusive puts you within a 10-minute walk of Playacar Golf Club and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, facials, or mani/pedis, and Adelita, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free beach shuttle
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room (U)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (U)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (M)

Room

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (E)

Room

Double Room (E)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

Room

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (M)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-US)

Room

Double Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Room

Double Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Room

Double Room (C)

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (C)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (C)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (L)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (L)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (E)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (U)

Room

Double Room (U)

8.0 out of 10
Very good
(49 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Mahi Golf Course - 9 min walk - 0.8 km
  • Mayan Ruins of Playacar - 14 min walk - 1.2 km
  • Playacar Beach - 17 min walk - 1.5 km
  • Xaman Ha Aviary - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Free beach shuttle

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min drive
  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪Hotel Riu Palace Riviera Maya - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive

About this property

Hotel Riu Lupita - All Inclusive

  • Hotel Riu Lupita - All Inclusive puts you within a 10-minute walk of Playacar Golf Club and features a nightclub and a free kids' club. You can visit the spa to be pampered with beachside massages, facials, or mani/pedis, and Adelita, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and Ă  la carte meals, snacks, and select beverages included

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling
    • Windsurfing

Land activities

    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

At a glance

Hotel size

    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Snorkeling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle on site
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • Renewable energy used
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.

Dining

Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cozumel - This steakhouse serves dinner only. Reservations are required. Open daily.
Dante - This theme restaurant specializes in Italian cuisine. Open daily.
Tequila - Onsite bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003672/2025

Also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Lupita - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Lupita - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Lupita - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Lupita - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

What is there to do at Hotel Riu Lupita - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Lupita - All Inclusive also has a nightclub and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Lupita - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine and pool views.

Does Hotel Riu Lupita - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Lupita - All Inclusive like?

Hotel Riu Lupita - All Inclusive is a short 8-minute walk from Playacar Golf Club and 16 minutes' walk from Centro Maya Shopping Center.

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Reviews

Hotel Riu Lupita - All Inclusive Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was beautiful and a highlight of the stay, with many guests enjoying the beach club and its amenities. (25 reviews)
  • Breakfast was a highlight with a large variety of dishes and excellent options for all tastes. (3 reviews)
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Popular mentions

Food
Service staff
Beach
Room
Drinks
Shuttle
Bed
Buffets
Restaurant
Family friendly

Reviews

Verified review

10/10 Exceptional

Smaller RIU hotel but all staff was friendly especially Francisco at the front desk! We definitely will be back intimate and quite!
Verified review

8/10 Very good

The food at the buffet the first two days was bad but they fixed after we complained to supervisor, the shows and animation staff were great in general we had a great time thanks
Verified review

8/10 Very good

The hotel is small, but it has everything you need to have a good time. The entire staff is very attentive and friendly—from the entertainment team to the waiters, bartenders, porters, and the beach shuttle driver. It was a wonderful experience, and I can't wait to return.
Verified review

10/10 Exceptional

Staff was excellent. Food was delicious.
Verified review

10/10 Exceptional

This hotel is not on the water, but they have a 10 minute shuttle that takes you to their beach club that has a restaurant, drinks, beach and pool all with lunge chairs. quiet place with plenty of chairs and room without being crowded at both the hotel and beach club. less kids then at other resorts.
Verified review

10/10 Exceptional

It was amazing! Thank you very much for your service! See you next year!
Verified review

10/10 Exceptional

Clean staff was great
Verified review

8/10 Very good

Good for budget friendly.... Staff was good. Entertainment was fun 😁 Breakfast was my favorite meal. The Italian restaurant was decent. Ask for name brand liquor.... Not the cheap stuff. It was a quiet hotel 🏨. Some rooms are really far. If you have a disability tell the front desk immediately.
Verified review

10/10 Exceptional

Great resort, friendly staff, good food .
Verified review

10/10 Exceptional

Everything it’s wonderful from the beginning to the end. Employees always happy and friendly
Verified review

10/10 Exceptional

We didn't stay at Lupita. When we arrived they offered us an upgrade to stay at Riu Tequila. We spent our vacation at Riu Tequila and it was the BEST. Thank you again Riu Lupita for the upgrade.
Verified review

8/10 Very good

This is a great location, quality and price point if you like a quieter all inclusive experience......as long as you are ok not being on the beach. You can take their free shuttle to their beach access which has free buffet food and drink there or you can walk there in about 30 minutes. The onsite swimming pools appear clean and nice. They have a smaller "quiet" pool which lived up to the name.
Verified review

10/10 Exceptional

Friendly and helpful staff.
Verified review

8/10 Very good

Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!
Verified review

10/10 Exceptional

Friendly staff, great drinks, good enterimant
Verified review

8/10 Very good

We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.
Verified review

10/10 Exceptional

Friendly staff.
Verified review

10/10 Exceptional

I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10
Verified review

10/10 Exceptional

I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT
Verified review

6/10 Good

Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice
Verified review

6/10 Good

Small resort. Very nice main pool
Verified review

6/10 Good

If you want a lounge minimal hotel activity experience and don’t mind families being there then this place will be great for you! As a younger solo traveler I found the resort to offer minimal fun activities and found myself going off the resort more often than I expected. Overall not a bad hotel, staff are friendly, rooms are good. I did have a slight issue with the store at the hotel and because of this I missed my shuttle transportation to the airport when checking out, however the staff was kind about it. I was definitely upset about that experience but again overall experience was a 7/10.
Verified review

10/10 Exceptional

We have a lovely stay at RIU Lupita the food and drinks are delicious the best you can get, the beach club is so nice and the beach with palms is the best you can get so perfect the staff at this hotel are outstanding 1000 point from us
Verified review

8/10 Very good

This hotel was very relaxing. It did not have the variety or quality of food that other riu brand hotels have had, but there was always enough to eat. The mattresses are hard, but the room is clean, spacious and well-maintained. The drinks were good, the shows were cheesy, and there were activities to do. There was always lots to do despite the resort being small. They have the kids club there, but kids would likely be bored. The shuttle to the beach club was convenient, and the drivers are very friendly. It stops at a central location, so you can walk into Playa del Carmen, and then at the pathway down to the beach beside the Riu Palace. Even on March Break, we found enough loungers by the beach (except for one day) and by the quiet pool to sit. There are some pretty cool Mayan ruins along the way, which makes for a nice walk. All in all, we had a nice time.
Verified review

8/10 Very good

Loved my stay the staff was super friendly. Although, the property bed was more on the firm stiff side and the shower temperature was set on cool vs hot. The bathroom sink got more hotter than the shower which I found odd. However, wouldn’t mind going back as everything was organized down to the beach transportation.