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Royal Phuket City Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Phuket Philatelic Museum

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Royal Phuket City Hotel

Photo gallery for Royal Phuket City Hotel

Lobby
Outdoor pool, pool umbrellas
Exterior
Deluxe Room
Lobby sitting area

Overview of Royal Phuket City Hotel

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Living room

Room options

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Superior

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Deluxe

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premier Deluxe

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About this area

What's nearby

  • In Talat Yai
  • Phuket Weekend Market - 1 min drive
  • Ratsada Pier - 5 min drive
  • Central Festival Phuket Shopping Center - 4 min drive
  • Chalong Bay - 8 min drive
  • Patong Beach - 30 min drive
  • Kalim Beach - 31 min drive
  • Jungceylon Shopping Center - 15 min drive
  • Rawai Beach - 29 min drive
  • Kata Beach - 34 min drive
  • Big Buddha - 22 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 48 min drive

Restaurants

  • วันจันทร์ - 8 min walk
  • ซุปเปอร์ติ่มซำ - 7 min walk
  • หมี่ผัดฮกเกี้ยน ถ.ถลาง - 7 min walk
  • Kar Jok See Restaurant & Bar - 10 min walk
  • โกเบนซ์ เกาเหลาเลือดหมู - 18 min walk
Map

About this property

Royal Phuket City Hotel

When visiting Phuket, Royal Phuket City Hotel is a great choice to consider. Guests can be pampered with massages at the spa, and TWIST Bar & Restaurant, one of 3 restaurants, serves Fusion cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children's pool
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ecotours

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference center (228735 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.

Dining

TWIST Bar & Restaurant - This fine-dining restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Yan Long Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Good Eatz 154 Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 225 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 11 2023 to September 22 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for THB 1000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Frequently asked questions

Does Royal Phuket City Hotel offer free cancellation for a full refund?
Yes, Royal Phuket City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Phuket City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Phuket City Hotel?
Yes, there's an outdoor pool and a children's pool. The pool will be unavailable from September 11 2023 to September 22 2023 (dates subject to change).
Are pets allowed at Royal Phuket City Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royal Phuket City Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Royal Phuket City Hotel?
You can check in from noon - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Royal Phuket City Hotel and nearby?
Onsite recreation at Royal Phuket City Hotel includes aerobics, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Phuket City Hotel also has 2 bars and a steam room, as well as spa services.
Are there restaurants at or near Royal Phuket City Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.
What's the area around Royal Phuket City Hotel like?
Royal Phuket City Hotel is in Talat Yai, a short 7-minute walk from Phuket Weekend Market and 8 minutes' walk from Robinson Department Store.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Hasan, 4-night trip
Verified Hotels.com guest review

2/10 Poor

I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day. Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree? Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL! If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Caroline, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

PAUL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luc, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Annakarin, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Muhammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hoon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review