Guests
All properties in Queenstown, Otago, New Zealand

LQ Queenstown, Queenstown

4-star Queenstown hotel with 24-hour fitness, connected to a shopping center

  • Free WiFi and free parking
From
$100 CAD

Image gallery

  • One Bedroom Apartment - Mountain View - Living Area
  • One Bedroom Apartment - Mountain View - Living Area
  • Luxury Apartment, 2 Bedrooms, Balcony, Mountain View - Balcony
  • Studio Apartment Mountain View Accessible - Living Area
  • One Bedroom Apartment - Mountain View - Living Area
One Bedroom Apartment - Mountain View - Living Area. Image 1 of 107
1 / 107One Bedroom Apartment - Mountain View - Living Area
16 - 18 Mountain Ash Drive, Queenstown, 9300, New Zealand
9.2.Superb.
  • Lovely spot overlooking the Remarkables and the river. The 3:00am thunderstorm was very…

    Sep. 23, 2021

  • Very convenient hotel staff were great nice And easy

    Sep. 20, 2021

See all 64 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Shopping
Convenient
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 91 smoke-free guestrooms
  • Daily housekeeping
  • Ski storage
  • Coffee shop/café
  • 24-hour fitness center
  • Ski shuttle

For families

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Frankton
  • Remarkables Park Town Centre - 13 min walk
  • Lake Wakatipu - 27 min walk
  • Queenstown Event Centre - 37 min walk
  • Alpine Aqualand - 38 min walk
  • St Josephs Parish - 5.4 mi / 8.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Hotel Room
  • Hotel Room - Mountain View
  • One Bedroom Apartment - Mountain View
  • Studio Apartment - Mountain View
  • Studio Apartment Mountain View Accessible
  • Studio Apartment
  • Luxury Apartment, 2 Bedrooms, Balcony, Mountain View

What’s around

Landmarks

  • In Frankton
  • Remarkables Park Town Centre - 13 min walk
  • Lake Wakatipu - 27 min walk
  • Queenstown Event Centre - 37 min walk
  • Alpine Aqualand - 38 min walk
  • St Josephs Parish - 5.4 mi / 8.8 km
  • Queenstown Arts Centre - 5.6 mi / 9 km
  • Queenstown Ice Arena - 5.6 mi / 9 km
  • Queenstown Mall - 5.7 mi / 9.1 km
  • Queenstown Gardens - 5.7 mi / 9.2 km
  • Skycity Queenstown Casino - 5.8 mi / 9.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ski shuttle (surcharge)
map
See on map
16 - 18 Mountain Ash Drive, Queenstown, 9300, New Zealand

At a glance

Hotel size

  • This hotel has 91 rooms

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Lockboxes located at the rear door of LQ QueenstownIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited (max 1 space per unit)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • LED TV

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Frank's Market - Overlooking the garden, this café specializes in local and international cuisine and serves light fare only.

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Fees & policies

Optional extras

  • Ski shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children and extra bedsPay at property

  • Cribs/infant beds are available for NZD 25.0 per day
  • Rollaway beds are available for NZD 80.0 per day

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express and cash.

Also known as

  • LQ Queenstown Hotel
  • LQ Queenstown Queenstown
  • LQ Queenstown Hotel Queenstown

*See fees and policies for additional details or extra charges

FAQs

  • Yes, LQ Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Wakatipu Grill (2.8 mi), Rata Dining (5.6 mi), and Speights Ale House (5.6 mi).
  • No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (12-min drive) and Skycity Queenstown Casino (12-min drive) are both nearby.
  • Have fun with activities like cycling, horseback riding, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours, segway rentals, and hunting. LQ Queenstown also has a 24-hour fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Amazing stay in Queenstown. Nice view from window. We booked a standard room. Receptionist was so kind to upgrade our room to studio apartment with reasonable amount. Room have all facilities. 👍👍

    Manveer, 3 night trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    New, clean and service

    Furthest hotel from amenities but new, clean, good service, quiet and a free upgrade.

    Simon, 2 night trip with friends, Jul. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely hotel Beware the steel window girders

    We stayed at LQ for 5 nights. We had to upgrade our room after checking in as the one we booked didn't have any kitchen facilities and was really cramped. The staff were very accomodating and for an extra $20 a night placed us in a Studio room. The studio room had good facilities for food prep and a much larger bathroom with washer dryer as a bonus. Staff were really lovely, room was very clean and comfortable. I would have given a 10/10 BUT be warned some rooms have a steel girder running on diagonal across the window inside the room which is disguised by the privacy curtain particularly at night. This is a huge safety hazard as it is very easy to accidentally bump your head into when looking out the window at night. I wacked my forehead into it and needed to use ice packs to control the swelling and pain. I would suggest the hotel management warn people of this when checking in as many people would be checking in at night time and the first thing they may do is look out the window. Very limited availability of food other than a help yourself market cafe that has a barista for a few hours each morning. There are security settings to prevent access to other floors on the lift but security can be breached to each floor via the stairwell. We would stay again knowing the minor flaws in advance and hope this review will be taken up by the hotel management.

    Fiona, 5 night trip, Jul. 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very clean, new hotel. Staff were friendly. We were initially given a room with two single beds but the lady on reception was very friendly and changed our room for us. An amazing view of the remarkables to wake up to. Room was spacious and had everything we needed.

    Mark, 3 night trip, Jul. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful new hotel situated at the foot of the Remarkable’s Mountains

    3 night trip, Jul. 10, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Heat pump of room 302 will jump to 26 degrees automatically & it’s too hot. We did advised the manager but not much help😰😰😰

    siow teck, 5 night family trip, Jul. 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The bathroom floor was filthy, the TV didn't work, alarm clock didnt work and found a pin on the floor in living room that daughter almost stood on. Room was really cold on arrival, was snow on ground outside, and no instructions for heating but staff were more than happy to come up and help. These are minor issues and don't take away from it being a lovely new property with friendly service and it's close to the airport.

    1 night family trip, Jul. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service by reception feel welcome n enjoy my stay Room was clean but too small for us other then that we did enjoy our stay and will be back but for a bigger room

    3 night trip, Jun. 28, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Loved it

    7 night trip, Jun. 25, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Easy access with friendly staff.

    3 night romance trip, Jun. 11, 2021

    Verified Expedia guest review

See all 64 reviews