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Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

2.5 stars
1431 Robson StreetVancouverBCV6G1C1Canada, ‏866-299-2910
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
Breakfast
Bad breakfast
726See all 726 Hotels.com reviews
From 741 reviewsTripAdvisor Traveller Rating

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

Hotel Info: 866-266-9798

from $199 CAD
  • One Bedroom Suite, One Queen and One Sofa Bed (Pet Friendly)
  • Penthouse Apartment with Kitchen, Patio and Harbor View
  • Queen Suite with Pantry, Patio and Harbor View
  • Standard
  • One Bedroom Apartment with Kitchen and Balcony Harbor View
  • One Bedroom Apartment with Kitchen and Balcony
  • Double Queen Apartment with Kitchen and Balcony
  • Queen Suite

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • Up to 9 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver

Policies

This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 150 per stay

Pet deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 25.00 per night with in/out privileges

Rollaway beds are available for CAD 10.00 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of CAD 15.00 per pet, per night (maximum CAD 250 per stay), plus a one-time cleaning fee of CAD 25.00

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver’s small print

Also known as

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver

Policies

This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 150 per stay

Pet deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 25.00 per night with in/out privileges

Rollaway beds are available for CAD 10.00 per night

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of CAD 15.00 per pet, per night (maximum CAD 250 per stay), plus a one-time cleaning fee of CAD 25.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 726 reviews

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Poor1.0 / 5
Please send someone to re-evaluate this hotel
The stay was one of the worst experiences I have ever hafd involving a stay at a hotel, and it is still ongoing as there was a charge made to my visa after I had checked out and been refunded the $150.00 hold on my card. There was an unauthorized charge for another $150.00 the next day , early in the morning of August the 19th, 2016. I had tried several times to contact the hotel after I was made to send them screen shots of the transaction because they denied that it was them, once I sent the proof, they would not answer any of my calls and eventually blocked my phone number from calling! I them called Visa to which they confirmed that the charges were not just unauthorized by were in the nature of fraudulent! By them taking this money I was left stranded in Vancouver with my two sons until a family member could word me additional funds to put fuel in my car and cover additional unexpected lodging costs because of the displacement from our original booking at the "Riviera on Robson".... Hotels.ca was made aware of the additional inconvienience that I was dealt with because of the hotels unauthorized charges after I had checked out. They have escalated the call to a higher level and have made me aware that they would handle the issue from here out...
1 night family trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
My room was on the first floor and right above the parking lot. The window treatments were a bit lacking and so I had light from the street lights pouring into my room. but The room was clean and the bed was comfortable.
1 night business trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
One night
Average Hotel located in a good and quiet area in downtown. Rooms are a bit small. Good enough for one night. It is a expensive for the condition of the hotel. Not sure if I would come back.
1 night trip with friends
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
hairdryers are poorly placed hanging above bathroom sink, dryer got bumped and fell out of holder into sink. I was charged for repairs to a supposedly custom sink when it was clearly not an irresponsible action on my part and clearly not a custom sink.
4 night business trip
Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver
Good3.0 / 5
Pleasant stay-dated hotel.
Very pleasant stay. Staff is very attentive. Hotel is dated. Bathroom was clean. Kitchen was clean. Floors were a bit dirty. I would recommend this hotel for a budget traveller
2 night trip with friends

See all reviews

Riviera on Robson Suites Hotel Downtown Vancouver, Vancouver

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