Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Universal's Hard Rock Hotel ®, Orlando

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
5800 Universal Blvd, Orlando, FL, 32819, United States of America

4-star resort with 3 restaurants, near Universal Studios Florida™
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We loved the hotel. The amenities, staff, location were superb.Mar. 19, 2020
  • Great pool. Nice proximity to parks. Clean. Nice size rooms with room for roll away bed.Mar. 15, 2020

Universal's Hard Rock Hotel ®, Orlando

from $432 CAD
  • Room, 2 Queen Beds, Non Smoking, Pool View
  • Room, 2 Queen Beds, Non Smoking, Garden View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking (Hard Rock Club)
  • Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club)
  • Suite, Non Smoking (Future Rock Star Suite)
  • Suite, 1 King Bed, Non Smoking (The King Suite)

What’s around Universal's Hard Rock Hotel ®, Orlando

Landmarks

  • In Southwest Orlando
  • Universal Studios Florida™ - 9 min walk
  • Universal CityWalk™ - 13 min walk
  • Universal’s Islands of Adventure™ - 20 min walk
  • Universal’s Volcano Bay™ - 27 min walk
  • Mall at Millenia - 2.7 mi / 4.3 km
  • Orange County Convention Center - 4.1 mi / 6.6 km
  • Florida Mall - 6.3 mi / 10.1 km

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive
  • Orlando Sanford Intl. Airport (SFB) - 40 min drive
  • Orlando Station - 11 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 22 min drive
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 650 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors from New York, New Jersey, Connecticut, Louisiana and international markets should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Waterslide
  • Fitness facilities
  • Steam room
  • Sauna
  • Golf lessons available nearby
  • Golfing nearby
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Closed-captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Velvet Bar - Overlooking the pool, this lobby lounge specializes in regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

Universal's Hard Rock Hotel ®, Orlando’s small print

Also known as

  • Universal's Hard Rock Hotel ® Orlando
  • Universal Hard Rock Orlando
  • Universal's Hard Rock ® Resort
  • Universal's Hard Rock Hotel ®
  • Universal's Hard Rock Hotel ® Resort
  • Universal's Hard Rock ®
  • Universal's Hard Rock Hotel ® Orlando
  • Universal's Hard Rock Hotel ® Resort Orlando
  • Universal's Hard Rock Hotel ®
  • Hard Rock Hotel Universal Orlando Orlando
  • Universal's Hard Rock ®
  • Hard Rock Orlando Universal
  • Hard Rock Universal Orlando
  • Hard Rock Universal Orlando Orlando
  • Hotel Hard Rock Universal Orlando
  • Universal Hard

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 28.00 per night with in/out privileges

Valet parking costs USD 37.00 per night with in/out privileges

Microwaves are available for USD 15 per night

Rollaway beds are available for USD 35.00 per night

Breakfast costs between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Universal's Hard Rock Hotel ®, Orlando

  • Does Universal's Hard Rock Hotel ® offer free cancellation for a full refund?
    Yes, Universal's Hard Rock Hotel ® does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Universal's Hard Rock Hotel ®?
    Yes. Self parking costs USD 28.00 per night. Valet parking costs USD 37.00 per night.
  • Is there a pool at Universal's Hard Rock Hotel ®?
    Yes, there's an outdoor pool.
  • Are pets allowed at Universal's Hard Rock Hotel ®?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Universal's Hard Rock Hotel ®?
    You can check in starting at 4:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Universal's Hard Rock Hotel ®?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Bubba Gump Shrimp Co. (12-min walk), Kobe Japanese Steakhouse (13-min walk), and Red Oven Pizza Bakery (13-min walk).
  • What is there to do near Universal's Hard Rock Hotel ®?
    Recommended spots to visit include Universal Studios Florida™ (9-min walk) and Universal CityWalk™ (13-min walk), along with Universal’s Islands of Adventure™ (1 mi) and Universal’s Volcano Bay™ (1.4 mi).

Recent reviews

Superb 9.0 From 1,068 reviews

Exceptional 10.0
Great Hotel
Great hotel! Very close to Universal attractions! The hotel is absolutely spotless Great pool area and good for kids! Stayed Club level! Friendly staff that is always willing and helpful to replenish food and drinks
Robert, ca4 night family trip
Very Good 8.0
Great hotel but expensive for what you get
William S., ca2 night family trip
Good 6.0
Housekeeping was very slow to get to our room. Other than that, location was great.
ca8 night family trip
Very Good 8.0
Close to the Park
You couldn’t get any closer to Universal’s theme parks! Good fit for our family of 5.
Michael, ca2 night family trip
Fair 4.0
Nope
I checked in and the staff was really nice so I feel bad . The first room was soooo dirty and stains on most of the furniture. The couch had holes and rips in it. I went down and changed rooms and went to another room with the same issues. I left frustrated and upset.
Melanie, us2 night business trip
Exceptional 10.0
It is always a pleasure to visit The Hard Rock Hotel. I ove this place.
Evelin, us5 night family trip
Exceptional 10.0
Had a great time and would do it again
William, us1 night family trip
Exceptional 10.0
Safe, clean, & friendly
I love staying at the Universal Hard Rock Hotel! The staff is always extremely friendly and always willing to help you! Their safety precautions were done very well. As soon as you enter lobby security takes your temperature and if you are good then you are allowed to enter. Each day of your stay you will need to go get a new temperature check and wear a mask while in public areas. I felt safe and was able to enjoy my vacation!
CHRISTINE, us2 night family trip
Fair 4.0
We stayed during the corona virus shutdown. These were extreme conditions but we felt the Hotel could have been more accommodating. The prices at hotel are very high and ridiculous. Considering the circumstances I think they could have reduced some of the pricing at hotel. I wanted to use the self parking lot for a couple of hours before we checked out after I picked up a car rental. The Hotel wanted to charge me the full $28 for self parking. After spending over $2,000 for two nights. Room, meals and drinks. And with Park being closed. I thought maybe I could have gotten a couple hours of self parking for free.
Patrick, us2 night trip
Exceptional 10.0
Despite the Coronavirus craziness, the staff was phenomenal and every person we came into contact with was in positive spirits. They were extra accommodating with us choosing to check out a day early and get a refund.
Jamie, us2 night family trip

Universal's Hard Rock Hotel ®, Orlando

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