Shibuya Excel Hotel Tokyu in Tokyo: Reviews, Deals, and Hotel Rooms on Hotels.com

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Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Amenities
Policies

VIP Access

3.5-star hotel with 2 restaurants, near Shibuya Crossing

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

Airport transfer

Parking available

Free WiFi

Restaurant

Air conditioning

Bar

Price available on 06/12/2023

1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
Airport shuttle
24-hour front desk
Front-desk safe
Vending machine
Laundry service
Self-serve laundry

For families

Refrigerator
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

Room options

About this area

What's nearby

In Shibuya
Shibuya Crossing - 3 min walk
Meiji Jingu Shrine - 27 min walk
National Stadium - 35 min walk
Roppongi Hills - 35 min walk
Shinjuku Gyoen National Garden - 38 min walk
Yoyogi National Gymnasium - 2 min drive
Yoyogi Park - 3 min drive
Meiji Jingu Stadium - 3 min drive
Tokyo Midtown - 4 min drive
Tokyo Tower - 5 min drive

Getting around

Haneda Airport (HND) - 17 min drive
Narita Intl. Airport (NRT) - 53 min drive
Shinsen Station - 8 min walk
Daikan-yama Station - 17 min walk
Harajuku Station - 18 min walk
Shibuya Station - 2 min walk
Omote-sando Station - 18 min walk
Meiji-jingumae 'Harajuku' Station - 20 min walk
Airport shuttle (surcharge)

Restaurants

はなまるうどん渋谷駅西口店 - 1 min walk
Restaurant Á bientôt - 1 min walk
フォルチェ - 1 min walk
ダイニングバーコーンバレー渋谷店 - 1 min walk
estacion cafe - 1 min walk

About this property

Shibuya Excel Hotel Tokyu

Putting you just a 5-minute drive from Tokyo Tower and Shibuya Crossing, Shibuya Excel Hotel Tokyu offers an airport shuttle (available 24 hours) for JPY 3200 per person. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Tokyo Dome and Tokyo Imperial Palace are within a short drive. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk from public transportation: Shibuya Station is just steps away.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

408 rooms
Arranged over 25 floors

Arriving/Leaving

Check-in time from 2 PM - midnight
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
Height restrictions apply for onsite parking

Transfers

Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service

Working away

Meeting room
Conference space (108 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Safe-deposit box at front desk

Accessibility

Elevator
In-room accessibility (select rooms)

Room amenities

Be entertained

32-inch flat-screen TV
Digital TV channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)

Sleep well

Pillow menu
Blackout drapes/curtains
Premium bedding

What to enjoy

In-room massage

Freshen up

Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Refrigerator

Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

Covered self parking costs JPY 3000 per night with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Excel Hotel Tokyu

Excel Shibuya Hotel

Excel Tokyu

Hotel Excel Shibuya Tokyu

Hotel Excel Tokyu Shibuya

Shibuya Excel Hotel Tokyu

Shibuya Excel Tokyu

Shibuya Tokyu

Shibuya Tokyu Excel

Shibuya Tokyu Excel Hotel

Shibuya Excel Hotel Tokyu Tokyo

Shibuya Excel Tokyu Tokyo

Shibuya Excel Hotel Tokyu Hotel

Shibuya Excel Hotel Tokyu Tokyo

Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?

Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 8 Jun 2023, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 12 Jun 2023 start from CA $291, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Shibuya Excel Hotel Tokyu?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Shibuya Excel Hotel Tokyu?

Sorry, pets aren't allowed.

Is parking offered on site at Shibuya Excel Hotel Tokyu?

Yes. Self parking costs JPY 3000 per night.

Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?

Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?

You can check in from 2 PM - midnight. Check-out time is 11 AM.

What is there to do at Shibuya Excel Hotel Tokyu and nearby?

Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).

Are there restaurants at or near Shibuya Excel Hotel Tokyu?

Yes, there are 2 onsite restaurants.

Does Shibuya Excel Hotel Tokyu have rooms with private spa tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shibuya Excel Hotel Tokyu like?

Shibuya Excel Hotel Tokyu is in Shibuya, a short 2-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travelers give top marks for the hotel's prime location.

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness