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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, Accessible, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

At a glance

Hotel size

  • 200 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free theme park shuttle
  • Grocery/convenience store
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (650 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Megan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lorenzo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pamella Ann, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Get what you spend
The service was great. Unfortunately, I ended up with an unwanted roachmate. Service desk Juan. Did an amazing job moving my family and I into another room. They hotel istelf is old and has multiple maintenance issues.
Alana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay!
FIRST OFF; is my mindset as a traveler so this has proper context. As a 51yo vacation traveler, I look for middle of the road because I do not plan on spending much time in the hotel anyway, I simply want a decent respectable place to fall over and recharge for the next days adventures. Property was clean and well maintained. Staff was really nice, always greeted with a smile and a "welcome back" whenever we returned from an excursion. Yes, some of the interior and rooms are a little outdated, but they ARE putting in the work to update. We got a non updated room, and it was still more than adequate. Views (north) from our 4th floor room were of Universal studios and resorts and Volcano Bay. South would be views of Icon parks Wheel and sky swings. Location was great with Universal, Disney, and Seaworld within 10-15 minutes drive. Busch Gardens and Kennedy are close to an hour away as well. Icon park is within easy walking distance like 3 blocks away as are MANY good restaurants. Other guests we ran into over our 3 night stay also seemed quite content and happy as well. Breakfast was again adequate with plenty of indoor and outdoor seating. Cereal(2), toast(2), oatmeal(3), juices (3), yogurt, muffins(asstd), fruit(asstd), scrambled eggs, sausage, waffle makers, coffee, tea, and milk. Wife and I will book here again when we come down to finish our coaster tour.
Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeanette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The only problem was the fan in the bathroom, it started making cricket chirping noises after being on for a few minutes. Otherwise we were very happy with our short stay.
Vera Lynn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Older property, clean but needs work
We stayed one night on our way back from a vacation and I was glad that we weren't staying more than that. Not the worst hotel I've ever stayed at but it definitely needs work. The staff were friendly and we had no problems with our reservation/check-in. The hotel is under renovation and it shows. Our room was clean, bedding and towels all clean and in great condition. However, the room showed wear such as broken tile, marks on the walls, etc. The hallway carpet was filthy and the elevator was dirty and hot. Ice machine on our floor was broken. Breakfast was okay, typical selections. There was a nice covered area with tables by the pool. Pool towels were old and worn but at least there were some available. Pool chairs were terrible. Pool and hot tub were clean.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bugs everywhere room was disgusting
Jeremy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dianette, 2-night family trip
Verified Hotels.com guest review