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All properties in Bournemouth, England, United Kingdom
1 room, 2 adults

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
27 East Overcliff Drive, Bournemouth, England, BH1 3AF, United Kingdom

4-star beachfront hotel with outdoor pool, near Bournemouth Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • the hotel rooms are old and tatty. there is no a/cAug. 1, 2018
  • We stayed just the night, our room was spacious and bright however lacked any quality…Jul. 31, 2020

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

from $157 CAD
  • Comfort Double Room
  • Comfort Double or Twin Room
  • Comfort Single Room
  • Double Room, Balcony, Sea View
  • Comfort Family Triple Room
  • Family Triple Room, Balcony, Ocean View
  • Compact Double Room
  • Crash Pad Single Room
  • Family Quadruple Room, Balcony, Ocean View
  • Superior Double Room, Balcony, Ocean View
  • King Suite, Balcony and Ocean View
  • Family Room, Connecting Rooms

What’s around The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

Landmarks

  • In Bournemouth City Centre
  • Bournemouth Beach - 13 min walk
  • Bournemouth International Centre - 15 min walk
  • Bournemouth Pavillion Theatre - 12 min walk
  • Bournemouth Lower Gardens - 16 min walk
  • O2 Academy Bournemouth - 23 min walk
  • Russell-Cotes Art Gallery and Museum - 9 min walk
  • Bournemouth Natural Science Society - 11 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive
  • Southampton (SOU) - 37 min drive
  • Bournemouth Station - 17 min walk
  • Pokesdown for Boscombe Station - 5 min drive
  • Poole Branksome Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:30 PM-11:00 AM
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests on full board rate plans may contact the property for a list of full inclusions using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Free use of nearby fitness center
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1937
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth’s small print

Also known as

  • Cumberland Hotel Bournemouth
  • The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth
  • Cumberland Bournemouth
  • Cumberland Hotel OCEANA COLLECTION Bournemouth
  • Cumberland OCEANA COLLECTION Bournemouth
  • The Cumberland Hotel - OCEANA COLLECTION Hotel
  • The Cumberland Hotel - OCEANA COLLECTION Bournemouth

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: GBP 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of GBP 15.00 (subject to availability)

Self parking costs GBP 8.00 per night

Parking is available nearby and costs GBP 9.00 per day

Buffet breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 7.95 for children (approximately)

Cribs/Infant beds are available for GBP 6.0 per night

Pets are allowed for an extra charge of GBP 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

  • Does The Cumberland Hotel - OCEANA COLLECTION offer free cancellation for a full refund?
    Yes, The Cumberland Hotel - OCEANA COLLECTION does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Cumberland Hotel - OCEANA COLLECTION?
    Yes. Self parking costs GBP 8.00 per night. Parking spots may be limited.
  • Is there a pool at The Cumberland Hotel - OCEANA COLLECTION?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at The Cumberland Hotel - OCEANA COLLECTION?
    Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night, and there's also a deposit of GBP 50 per stay.
  • What are the check-in and check-out times at The Cumberland Hotel - OCEANA COLLECTION?
    You can check in from 2:30 PM to 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 15.00 (subject to availability).
  • Are there restaurants at or near The Cumberland Hotel - OCEANA COLLECTION?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Dosa World (9-min walk), Naked Coffee (9-min walk), and La Piccola Italia (10-min walk).

Recent reviews

Good 7.6 From 346 reviews

Poor 2.0
The reception staff and ventana staff were amazing and the duty manager was great all other staff were rude and didnt have a clue. The place needs a review of staff and a little refurb
Alisan, gb3 night family trip
Very Good 8.0
Nice Atmosphere in restaurant and Pool bar area
Staff were excellent. What you expect from 4 Star Restaurant was well run even though the restaurant was full. During C19 this is the only hotel fully open in bournemouth with outdoor pool in use. Bar and restaurant and breakfast was table service. Good effort to offer a full service. Hotel was fully booked. No parking. Parked on road outside, Sat-sun was 12£ , similar to hotel charges no doubt. Bed was two singles pushed together. Room is big, bathroom big and fairly comfortable. Beds were not. 2 singles never works out.
Gary, gb1 night trip
Very Good 8.0
Good price
Great price. As weather nice used the outside pool. Service good. Rooms small & basic
Samantha, gb2 night trip
Exceptional 10.0
Although we only stayed for 2 nights it was an enjoyable experience
gudrun pearce, gb1 night trip
Poor 2.0
Worst Hotel Ever
Staff were terrible - after being told of a severe nut allergy nuts were still served as part of afternoon tea, manager was reluctant to consider an apology and reluctant to issue any form of compensation. Cleaners were horrendous, entering rooms uninvited whilst guests were still sleeping, changing bedding to dirty bedding and when highlighted of this issue no apology was offered. Manager refused to take responsibility for their staff. Miscommunication regarding parking just seemed to be concerned about the quickest way to make money, reception staff were rude charging different prices to different people for the same length of stay. DO NOT BOOK.
gb2 night trip
Good 6.0
So, so.
Ok, but noisy. Friendly staff.
Michael, gb1 night trip
Exceptional 10.0
We stayed for three nights, it was really nice. Breakfast a bit early but good choices for vegetarians as myself. We both liked the bar atmosphere in the evenings. Would recomend.
Erika, gb3 night trip
Good 6.0
Average
Public areas great but bedrooms very noisy and in dire need of a refresh and not overly clean ~ not what I would expect of a four star hotel
Chris, gb1 night family trip
Exceptional 10.0
We had a lovely stay and the staff were so friendly and accommodating. We were so happy that the welcome host of breakfast on the morning 19.01.20 managed to sit all our party together and looked after us so wonderfully . We will absolutely be returning !!!
Jemma, gb1 night trip with friends
Exceptional 10.0
Lovely
Love the communal areas of this hotel, very Art Deco. Could imagine Hercule Poirot eating dinner at the next table. Lovely food, great atmosphere. Bed was a little lumpy but still comfortable. Needs a little TLC on the stairs.
Sharon, gb1 night business trip

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

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