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The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
27 East Overcliff DriveBournemouthEnglandBH1 3AFUnited Kingdom

Suburban hotel with outdoor pool, near Bournemouth Beach
  • Free WiFi
Good7.8
Service
Fantastic service
Bar and Beverages
Bar is awesome
Location
Location is ok
Value for money
Fairly good value for money
383See all 383 Hotels.com reviews
From 3,776 reviewsTripAdvisor Traveller Rating

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

from $98 CAD
  • Comfort Double Room
  • Comfort Double or Twin Room
  • Comfort Single Room
  • Double Room, Balcony, Sea View
  • Comfort Family Triple Room
  • Family Triple Room, Balcony, Ocean View
  • Compact Double Room
  • Crash Pad Single Room
  • Family Quadruple Room, Balcony, Ocean View
  • Superior Double Room, Balcony, Ocean View
  • King Suite, Balcony and Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2:30 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Free use of nearby fitness center
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1937
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at The Cumberland Hotel - OCEANA COLLECTION are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth’s small print

Also known as

  • Cumberland Hotel Bournemouth
  • Cumberland Bournemouth

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of GBP 10.00

Self parking costs GBP 8.00 per night

Parking is available nearby and costs GBP 9.00 per 24 hours

Buffet breakfast is offered for an extra charge of GBP 10.00 for adults and GBP 6.95 for children (approximately)

Cribs/Infant beds are available for GBP 6.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

Landmarks

  • In Bournemouth City Centre
  • Bournemouth Beach - 16 min walk
  • Bournemouth International Centre - 17 min walk
  • Russell-Cotes Art Gallery and Museum - 10 min walk
  • Bournemouth Natural Science Society - 12 min walk
  • Bournemouth Pavillion Theater - 14 min walk
  • Oceanarium - 15 min walk
  • Bournemouth Pier - 15 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
  • Southampton (SOU) - 42 min drive
  • Bournemouth Station - 19 min walk
  • Poole Branksome Station - 11 min drive
  • Poole Parkstone Station - 14 min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.8 From 383 reviews

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth
Good6.0
disappointed with the finishing touches.
the entrance and ground floor looked fab initially however on closer viewing it was very tired and cheaply done which ruined it for me. the rooms were a good size but too hot. again furniture very tired with cheap furniture that was old and very dated. a new mattress was also needed. the bathroom was a good size but with 'tap' shower and cheap shower curtain so water went everywhere. cheap lino on the flooright. needs tiled flooring proper showers and nicer toiletries instead of sheep liquid soap. small things like this now make a big difference to the class of the hotel. staff very friendly and free parking which is good . however they failed to tell you that you had to leave your keys and car would be moved due to need to double park. thankfully we didn't need our car whilst there and it was ready when we left.the parking man was lovely too.
heidi, ca1 night romance trip
The Cumberland Hotel - OCEANA COLLECTION, Bournemouth
Good6.0
PLEASE WASH YOUR MATTRESS PADS & PILLOWS!!!
The hotel looks beautiful from the outside, and the inside LOOKS good too, but that's where the positivity ends. I stayed for 3 days/2 nights, and the internet did not work the entire time I was there, despite complaining about it upon my arrival. I'm sure the sheets were clean, but I don't think the mattress pad or pillow have ever been washed. They absolutely STANK like a sweaty old man had slept on them. Also, the mattress and pillows were incredibly uncomfortable. I feel like maybe they remodelled the hotel, but didn't buy any new mattresses. Bottom line, I was not impressed - uncomfortable, stinky, and without any internet access. I would not stay again.
Mary, gb2 night trip
The Cumberland Hotel - OCEANA COLLECTION, Bournemouth
Very Good8.0
We had a lovely stay. Staffs were very friendly and professional. Room was clean and tidy. Bed wasn’t very comfortable as I expected. We will definitely go back and also recommend. Great choice.
Corey, gb1 night trip
The Cumberland Hotel - OCEANA COLLECTION, Bournemouth
Poor2.0
VERY UPSET and ANGRY
At time of my booking I wasn’t informed of very loud wedding party (obviously rebooked) on one night of my stay. I was given room on first floor directly above Party, had to work next day and didn’t sleep because of noise. I am sure hotel made LOTS of money from wedding party but I am EXTREMELY angry and upset at appalling disrespect for me!!
Christopher, gb3 night trip
The Cumberland Hotel - OCEANA COLLECTION, Bournemouth
Exceptional10.0
Three of us and mobility scooter
A fantastic short break for me with my mobility scooter and daughter and son in law sharing a family room with sea view and balcony. There was a place to charge and keep my mobility scooter..............the staff were fantastic especially the lovely housekeeper.
Brenda, gb3 night trip

See all reviews

The Cumberland Hotel - OCEANA COLLECTION, Bournemouth

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