This hotel is beautiful and perfectly located for a long layover. The check-in process is quick, but poor information was given. We arrived around 11:00 pm. I mentioned I was starving and was told the restaurant was closed. The agent next to the one assisting me told me I could order room service, which was fine. When we got to the room, I looked at the menu and found it was not a 24 hour service as mentioned on the website, and currently closed. Additionally, the phone in the room for calling room service was dead. I left my stuff and went back into the airport to get food. When I returned, I told the agent the phone was dead and room service was not available. I then asked how such a large hotel had no food options, such as vending machines or another setup. She then told me they have a 24 hour deli. I went to the deli to check it out and found it was quite nice...there were tables, food and even a bar. It would have been nice if they had mentioned this!