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All properties in Cusco, Cusco Region, Peru

Novotel Cusco, Cusco

4-star hotel with restaurant, near Plaza de Armas

  • Free WiFi
From
$66 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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San Augustin 239 Esquina, Cusco, 0, Cusco, Peru
9.0.Superb.
  • It is in a really good location to walk (5min) to the historical center of Cusco.

    Feb. 28, 2020

  • Great hotel, amazingly well located, just steps away from Plaza de Armas. Had a mild…

    Oct. 5, 2019

See all 297 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Cusco Historic Center
  • Plaza de Armas - 5 min walk
  • Cusco Cathedral - 4 min walk
  • San Pedro Market - 12 min walk
  • Hatunrumiyoc - 1 min walk
  • UNSAAC Yale International Center - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Single Beds
  • Duplex, 1 Double Bed (Colonial)

Location

San Augustin 239 Esquina, Cusco, 0, Cusco, Peru
  • In Cusco Historic Center
  • Plaza de Armas - 5 min walk
  • Cusco Cathedral - 4 min walk

What’s around

Landmarks

  • In Cusco Historic Center
  • Plaza de Armas - 5 min walk
  • Cusco Cathedral - 4 min walk
  • San Pedro Market - 12 min walk
  • Hatunrumiyoc - 1 min walk
  • UNSAAC Yale International Center - 2 min walk
  • Museum of Religious Art - 2 min walk
  • Twelve Angled Stone - 2 min walk
  • Santa Catalina Convent - 3 min walk
  • Direccion Desconcentrada de Cultura Cusco - 3 min walk
  • Kusicancha - 3 min walk

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • Cusco Wanchaq Station - 14 min walk
  • San Pedro Station - 14 min walk
  • Poroy Station - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 11:00 AM-anytime
  • Check-out time is 9:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cave - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Cusco Novotel
  • Novotel Cusco
  • Novotel Hotel Cusco
  • Accor Cusco
  • Novotel Cusco Hotel Cusco
  • Novotel Cusco Hotel
  • Novotel Cusco Hotel
  • Novotel Cusco Cusco
  • Novotel Cusco Hotel Cusco

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of PEN 35.75 for adults and PEN 35.75 for children (approximately)

Airport shuttle service is offered for an extra charge of PEN 50 per person (one way)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Cusco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Novotel Cusco.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 11:00 AM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, La Cave. Nearby restaurants include Heidi (3-min walk) and Papachos (3-min walk).
  • Yes, an airport shuttle is available. The charge is PEN 50 per person one way.
  • Novotel Cusco has a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great location and perfect common area. Always some Coca tea available for drinking while you plan your next outing or recover from the previous.

    4 night family trip, Aug. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel is very close to the centre of the old city and a short walk to local Inca ruins.

    7 night romance trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location stayed here twice during my vacation, staff super friendly. Clean, excellent food.

    2 night trip with friends, Apr. 25, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Staff are very helpful. The attached restaurant has very convenient hours.

    2 night trip, Apr. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, right next to the square. Check in was nice, we arrived very early, they had hot tea waiting for us. Rooms are clean and nice. The AC didnt work so well but there was windows we could open.

    4 night trip, Dec. 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Novotel Cusco

    The hotel was excellent with very good amenities. The rooms were clean and luxurious, with all the amenities. The central atrium meeting places was beautiful, and a lovely place to pass some time (we had a meeting with our tour guide there, for example). The only negative comment to be made was that our room on our first stay backed on to an outside alcove of the hotel which staff seemed to be using to move and stage tables, etc. This was done noisily on a number of occasions and could be improved simply by having hotel management tell staff to conduct their business more quietly.

    John, 1 night trip, Jul. 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location close to main square

    Great choice for our stay in Cusco. Walking distance from attractions and restaurants. Staff was very helpful. Buffet breakfast is served from very early and is good.

    3 night trip, Jul. 3, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great quiet hotel close to main square

    The lobby is gorgeous, staff is super friendly and helpful and rooms were clean, spacious and comfortable. The location is excellent, close to everything but still quiet at night. We would definitely stay here again !

    Raissa, 1 night trip, Jul. 1, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Old World Charm

    The hotel is in a very old and historic building, but has been beautifully renovated. Great feel! Very helpful staff, and the staff worked hard to meet our dietary needs. Also, excellent value for the room or for dining in the hotel.

    Walter, 1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Rude Lady Carol at the reception

    At the checked in I was told that I need to pay additional 18% gov text for my partner is Peruvian, I explained that he is a resident of Indonesia and also holding Italian nationality and we just arrived in Lima on the 16th of April and the fact that this is the 5th hotel and the 3rd we booked thru Hotels.com since our arrival in Peru,we have never asked for this tax,also I have paid in full upon booking.The guy at the reception were helpful and understanding he told us to register with Peruvian passport instead of National ID card and I thought the cased is closed. The day before our check out, I went to the reception to let them know that we would leave early in the AM, the lady Carol at the reception was super rude, instead of assisting,she was attacking us about the gov tax we need to pay,she ignored me completely and keep talking in Spanish to my partner who was standing next to me,it’s so ridiculous, she should learned from her college who helped us checked in before accusing my partner that he can’t prove it why he is exempt from this charge. In the morning upon checked out Johan was apologetic about the incident and because of that I thought I would give this hotel a fair review. Well located, the property is beautiful, the room was comfortable overall well priced. Breakfast was basic,we had lunch there nothing special, definitely better to try the restaurants around. In this time of covid choice of good hotels are endless,but good service made it count.

    irene gunawan, 2 night trip, May 6, 2021

    Verified Hotels.com guest review

See all 297 reviews