Experience the energy of Manhattan at Hyatt Place New York / Chelsea, where upscale comfort meets modern convenience. Located near Madison Square Garden and Times Square, enjoy a free breakfast buffet, 24-hour gym, and American cuisine dinner at The Placery restaurant. Helpful staff have left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Pet-friendly
24/7 front desk
Main amenities (11)
Daily housekeeping
Restaurant and bar/lounge
24-hour fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Snack bar/deli
Vending machine
Laundry service
Feel at home (6)
Children stay free
Television
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Elevator
The current price is CA $220
CA $220
CA $257 total
includes taxes & fees
May 26 - May 27
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
Highlights
Individually furnished
Air conditioning
Smart TV
Down duvet
Sofa bed - king
Blackout drapes/curtains
Pillowtop bed
Private bathroom
17 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 2 Double Beds, City View
Room, 2 Double Beds, City View
Highlights
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
Coffee/tea maker
City view
Sleeps 3
2 Double Beds
View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
Coffee/tea maker
17 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds
Room, 2 Double Beds
Highlights
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
Coffee/tea maker
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed (Skyline View)
Room, 1 King Bed (Skyline View)
Highlights
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
Coffee/tea maker
City view
17 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds (Skyline View)
Room, 2 Double Beds (Skyline View)
Highlights
Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
Coffee/tea maker
City view
Sleeps 3
2 Double Beds
View all photos for Room, 1 King Bed with Sofa bed, City View
Room, 1 King Bed with Sofa bed, City View
Highlights
Individually furnished
Air conditioning
Smart TV
Down duvet
Sofa bed - king
Blackout drapes/curtains
Pillowtop bed
Private bathroom
City view
17 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed (Skyline View)
John F. Kennedy Intl. Airport (JFK) - 53 min drive
Stewart Intl. Airport (SWF) - 86 min drive
New York 23rd St. Station - 3 min walk
New York W 32nd St. Station - 10 min walk
New York 14th St. Station - 11 min walk
23 St. Station (7th Av.) - 2 min walk
28 St. Station (7th Av.) - 5 min walk
23 St. Station (8th Av.) - 5 min walk
Restaurants
Variety Coffee Roasters - 2 min walk
East One Coffee Roasters - 3 min walk
Taco Bell - 2 min walk
Smithfield Hall - 3 min walk
Chelsea Papaya - 2 min walk
About this property
Hyatt Place New York / Chelsea
Hyatt Place New York / Chelsea offers a great location, putting you within just a 10-minute walk of 5th Avenue and Madison Square Garden. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: 23 St. Station (7th Av.) is 2 minutes away and 28 St. Station (7th Av.) is 5 minutes.
Languages
English, Spanish
At a glance
Hotel size
510 rooms
Arranged over 45 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 1 mi (USD 50.00 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Romance packages
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
24-hour fitness center
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchair-width doorways
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Special features
Dining
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per week
Pets are allowed for an extra charge of USD 75 per pet, per week
Parking
Parking is available offsite and costs USD 50.00 per day (1 mi away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York
Frequently asked questions
Does Hyatt Place New York / Chelsea offer free cancellation for a full refund?
Yes, Hyatt Place New York / Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place New York / Chelsea?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
What are the check-in and check-out times at Hyatt Place New York / Chelsea?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hyatt Place New York / Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Hyatt Place New York / Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place New York / Chelsea?
Yes, The Placery offers American cuisine.
What's the area around Hyatt Place New York / Chelsea like?
Hyatt Place New York / Chelsea is in Manhattan, a short 2-minute walk from 23 St. Station (7th Av.) and 7 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Location
View
Breakfast
Bed
Lobby
Cities
Bathroom
What guests liked
Breakfast options were plentiful and of high quality with many choices to choose from. (117 reviews)
The fitness center was great, well-equipped, and fantastic with a separate weight area from the cardio machines. (5 reviews)
The property is located near many restaurants and offers great breakfast options, including a restaurant on premise. (9 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 28, 2025
Sierra
Sierra, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 27, 2025
Great location
The room itself was comfortable for me but I cannot imagine sharing with anyone.complimentary breakfast was perfect. Our only problem was front desk did not seem helpful. One person specifically seemed bothered when we asked questions.
julie
julie, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 23, 2025
Excelente lugar, servicio y hubicacion. Muy atento el peesonal
Javier
Javier, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Apr 23, 2025
Wont come back
We were a family of 2 adults and 3 children. We were given 2 rooms on separate floors. That was fixed the day after.
Roy
Roy, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2025
Eileen
Eileen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2025
Krystal
Krystal, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 15, 2025
Elevators take FOREVER in the morning
Great location in Chelsea. Rooms are very cramped if you have two double beds. Very little space for luggage. Also, you could easily wait 10-15 minutes for an elevator in the morning in this hotel. I would account for at least an extra 30 minutes just to get to/from breakfast back to your room. Good breakfast selection.
John
John, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 14, 2025
Good place.
It was a mother daughter trip to Manhattan. Staff were VERY friendly. The rooms are nice for what we paid. Issues is the elevator. There isn’t enough of them! Avoid using them between 8-10am. The mad rush to grab breakfast or check out makes the elevators busy. There is no way around the limited elevators. You simply can’t build more. But maybe create a better system? Lift #1 services specific floors, lift #2 another set of floors etc… waiting 25 mins for a lift is too long. Otherwise it’s a great place to stay. Location is great, Whole Foods is nearby. Other places to grab food. We will definitely visit again.
Sharon
Sharon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2025
Vilas B
Vilas B, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2025
Fabiola
Fabiola, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 8, 2025
Average to below average place
Overall I would say so-so
We stayed in double beds and that room was way too small and not even place to keep clothes in a drawer and no place for small table chair.. nothing. Bathroom shower was tiny and I bumped into side handle few times. Breakfast was good. So execpt for breakfast, so-so place but it is located right for access. I would probably stay at different place next time.
Mallik
Mallik, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Tere de Lourdes
Tere de Lourdes, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Genesis
Genesis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Vernon
Vernon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2025
yelena
yelena, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 3, 2025
SHAWNA
SHAWNA, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2025
YUKIKO
YUKIKO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 30, 2025
Greg
Greg, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2025
Elevator issue: Other than that a Great Stay!!
It was an amazing experience staying here. We were at the 45th floor so the view was great.
Only 1 concern: There are 45 floors with approx. more than 15 rooms on each floor & only 4 elevators, out of which 1 was permanently "out of order". It was a grave inconvenience. People were waiting for avg. 20-25 mins for the elevator.
Ipsita
Ipsita, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 27, 2025
Great rooms at a good location
A good place to stay for a few nights. Rooms were great with fantastic views and a comfy bed.
The only downsides was the quality of breakfast options, some hot food was left cold for a long period of time and a lack of options meant we only had it once during our stay.
Peak times also are a nightmare if you want to use the lift. Appreciate its a busy hotel with lots of floors, however it shouldn’t take 20 minutes to get downstairs, plus we had to take the stairs around 30 floors which was tiring. Perhaps need a look at making the lifts more frequent and routed better.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2025
Amazing, rooms are very clean. The view from the room window was beautiful.
Yaniry
Yaniry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2025
Josephine
Josephine, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Mar 25, 2025
Good, convenient, safe
Good stay, convenient to lower manhattan and mid-town. Comfortable, very busy, breakfast room chaotic and hard to find a table. Go early! Room fine, good value for money overall