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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront hotel with spa, near Quinta Avenida

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
Aerial view
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Royal Hideaway Playacar All Inclusive - Adults only is a luxurious beachside escape with 6 restaurants, a spa, and an outdoor pool. Guests rave about the beautiful beach locale and helpful staff who make their stay unforgettable. Enjoy activities like golf, volleyball, basketball or simply relax in a beach cabana.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Free parking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 2 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Beach bar
  • 24-hour room service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The current price is CA $300
CA $373 total
includes taxes & fees
Jun 13 - Jun 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bathtub and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bathtub and shower
  • Resort view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Separate bathtub and shower
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 2,698 reviews
The price is CA $308
CA $308 total
includes taxes & fees
Jun 9 - Jun 10
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 17 min walk - 1.5 km
  • Playacar Golf Club - 2 min drive - 0.9 km
  • Quinta Avenida - 5 min drive - 2.4 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.4 km
  • Xcaret Eco Theme Park - 14 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪RIU Yucatan - ‬11 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪Pool Bar - ‬7 min walk
  • ‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

At Royal Hideaway Playacar All Inclusive - Adults only, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just a 5-minute drive from Quinta Avenida. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. Ventanas, one of 6 restaurants, serves Spanish cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a beach bar, and a health club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Dining

Ventanas - This restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Spices - This diner specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai - This diner specializes in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill - Onsite steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The restaurants at this property enforce a formal dress code.

Also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only offer free cancellation for a full refund?

Yes, Royal Hideaway Playacar All Inclusive - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, there's an outdoor pool.

Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Royal Hideaway Playacar All Inclusive - Adults only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min drive) is nearby.

What is there to do at Royal Hideaway Playacar All Inclusive - Adults only and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Royal Hideaway Playacar All Inclusive - Adults only also has 3 bars, a health club, and beach cabanas, as well as an arcade and a garden.

Are there restaurants at or near Royal Hideaway Playacar All Inclusive - Adults only?

Yes, there are 6 onsite restaurants, featuring Spanish cuisine.

Does Royal Hideaway Playacar All Inclusive - Adults only have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Royal Hideaway Playacar All Inclusive - Adults only like?

Royal Hideaway Playacar All Inclusive - Adults only is a short 17-minute walk from Playacar Beach and 11 minutes' walk from Mayan Ruins of Playacar. Travelers say that the hotel is in a great location.

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Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Booking
Concierge
Room service
Drinks
Entertainment

What guests liked

  • The beach was consistently described as beautiful, clean, and well-maintained with minimal seaweed. (46 reviews)
  • Multiple pools, including a main pool and smaller relaxation pools, were clean and well-maintained, offering a peaceful and enjoyable experience. (18 reviews)
  • The all-inclusive experience offered excellent food, high-end drink options, and outstanding service. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great vacation! Excellent resort food. Quiet. Relaxing atmosphere. Attentive staff
Dr Brian, 5-night romance trip
Verified Expedia guest review

4/10 Fair

You are on your own

I am a small business owner and rarely leave poor reviews but felt it would help others when deciding to stay at this property. Hotel doesn't have a "front desk" anyone you ask for anything will tell you to talk to the concierge. Supposedly there is a concierge at the lower level of each individual building, we only saw ours twice on our 5 night stay and he was basically useless. We asked for a bottle of liquor for our room (certainly willing to pay). We were told to talk to one of the bartenders. We asked if they had an ice machine, no ice machines but room service can bring you ice. We ate at the Asian restaurant and noticed they also had a habachi option. We asked but were told we only had a standard reservation. So seeing as we had another reservation in 3 days I asked if they could change it from standard to Hibachi, you guessed it, I was told to talk to the concierge. My wife had a health scare, can't call the front desk because there isn't even a button on the phone so I called room service. They assured me someone would call back in 2min, no call back. So we had to walk to the front of the hotel and track someone down who was absolutely no help. He didn't even know the pharmacy in the hotel was open which we figured out on our own. Asked for change 3 times so I could tip their employees to no avail, they don't have change. I could go on and on...They do have a beautiful beach and decent pools however if you want a pool chair wakeup at 6:30 or no dice!
Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for classy relaxation. Elegant, lush grounds, beautiful beach, delicious food. Staff were very professional and clearly cared about the resort.
Andrew, 7-night family trip
Verified Expedia guest review

8/10 Very good

This was my 5th stay - I have seen some different situations since I have started staying at this property My concierge- at Villa 28- was beyond fantastic!! She was the best EVER!!! However, we went to lunch, on our last final day… our sever never ordered our food- we waited 1& 1/2 hours - I never ate- just because it rained most of the week and wanted to spend more time on the beach We asked for an umbrella, for 2 days… our wonderful concierge got us one immediately When I asked for one- the responses were- “there’s one in your closet “- obviously, there isn’t one- otherwise, I wouldn’t be asking. It’s my favorite place in the whole World… I just have noticed a lot of changes since I first started visiting there
Rebecca, 7-night family trip
Verified Expedia guest review

8/10 Very good

Fantastic

Fantastic
Richard, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Curtis, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Gregory, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel is clean but definitely needs repairs
Thomas E, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property! Food and drinks were excellent. The beach and pools were beautiful. Quiet, so better for older adults. Walkable to shopping and dining. Overall a great property 😊
mark, 7-night family trip
Verified Expedia guest review

6/10 Good

I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
Barbara, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Sima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Better than our expectations! The food was excellent, the beach was beautiful, the staff were very nice and helpful and the room was very clean. We will surely come back.
Lori-anne, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 4-night trip
Verified Expedia guest review

8/10 Very good

I stayed at this property back in 2012 when it was truly a deluxe 5 star resort. With the property changing ownership it has slipped from its former 5 star status to more a 4 star. It is still very nice and I would certainly consider it again despite the slipping rating. This is a very quiet small boutique property that has the appeal for those that prefer to not be in a crowd at a mega resort. The grounds are beautiful and the staff is very attentive. The menus are static, so for anyone staying longer than a week, the food will become boring. The food & beverage managers need to make sure that staple items in the bars do not run out (This happened several times during my recent week there). Better communication to the guests needs to happen when changes to venues occur, such as restaurant closures due to rain damage. There was a lack of posted notifications as to what alternate options would be available. There needs to be better posting of the evening entertainment. The only spot where I found the entertainment list was at the pool kiosk where you get beach towels. I really like the feel of the resort being so quiet and secluded amongst the mega resorts, but a few improvements could bring it back to a wonderful 5 star experience.
ROBERT, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We will definitely be back
David, 4-night romance trip
Verified Expedia guest review

2/10 Poor

It’s gone down hill. Been there several times, but this was very much a disappointment. The Barcolo Maya folks have dropped the ball. Go to a newer property.
emmett, 3-night trip
Verified Expedia guest review

6/10 Good

Tonya, 9-night trip
Verified Expedia guest review

6/10 Good

Bernella, 5-night trip
Verified Expedia guest review

8/10 Very good

Did not meet Expectations

Beautiful property. But there are a lot of gaps in the overall experience. Not enough servers. Ordering a drink at the pool bar was a hassle and felt very 3 star. (Servers and waiters were fine, just not enough of them). The gazebo and waterway is nice….but the last half of it toward the beach was idle. No water. Really ugly. Not what you expect to see at this type of resort. The room was nice. The bathroom feels dirty due to old age. Our concierge was not there a lot of the time. We found assistance at another villa. We understand people have to be away. Again, just giving you my impression in case it’s helpful. The restaurants are exquisite. Dining service was overall wonderful, although the sit down breakfast was extremely slow on 12/17. Please understand: The servers were great…..but you generally don’t want to spend an hour and a half at breakfast. I had a very hard time finding a place on line to make dining reservations ahead of our trip. Our confirmation told us to make them 7-10 days out…..and showed an email address of xxx-xxx. Our couples massage at the spa was really nice. Gym was adequate. There was confusion at the gate on the evening we arrived. Guard told our driver someone with my name (Hunt) had already arrived. We waited for that to get cleared up. We even were questioned when we arrived for dinner….because someone with my name was also on the list. Being honest. A beautiful place. But needs attention.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort. Highly recommend.
Deborah, 4-night family trip
Verified Expedia guest review

8/10 Very good

I loved that is nice, big and such a relaxing place.
Doris, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Easy access to the beach, clean areas to either sunbathe or stay on the shade. Pool area is close to drinks , which were goood. Staff always willing to help, meals at different restaurants were tasty and fresh!
Carolina Mariana, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Great property
James Tracy, 8-night romance trip
Verified Expedia guest review

8/10 Very good

It was great except for the fact that only 1 light worked in the room. Did not receive confirmation for dinner reservations and all the faucets were leaking
Steven, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The resort was exceptional. Beautiful from the first step inside. We were treated like valued guests and there was nothing they wouldn’t do to accommodate us. Most of the staff have been there for years and the attention they give their guests is unmatched. We loved the size and privacy of this resort. Adults only is the only way to go for couples. There are many activities to partake in, if interested. The little shops of playacar are right across the street and Playa del Carmen is a $10 cab ride. Will definitely stay again!!
Amanda, 7-night romance trip
Verified Expedia guest review