Hotel Panorama & Spa

Photo gallery for Hotel Panorama & Spa

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Indoor pool | Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
View from room

Overview of Hotel Panorama & Spa

Hotel Panorama & Spa

4-star property
4-star hotel with full-service spa, connected to a shopping center, near Caldea Spa

7.8/10 Good

390 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $78
Price available on 10/12/2022
Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Spa tub
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In a national park

Getting around

  • La Seu d'Urgell (LEU) - 40 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 41 min drive
  • Porté-Puymorens Station - 42 min drive
  • Area shuttle (surcharge)

Restaurants

  • Delicies Turques - 6 min walk
  • A Casa Canut Hotel Gastronòmic - 9 min walk
  • 120 Andorra - 10 min walk
  • Pizzeria Angelo - 10 min walk
  • Celler d’en Toni - 10 min walk

About this property

Hotel Panorama & Spa

4-star family-friendly hotel connected to a shopping center, rejuvenated in 2020
At Hotel Panorama & Spa, you can look forward to a rooftop terrace, a coffee shop/cafe, and an arcade/game room. Treat yourself to a massage at Zona Relax, the onsite spa. Enjoy international cuisine and more at the two onsite restaurants. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An area shuttle, an electric car charging station, and a gift shop
  • A reception hall, a foosball table, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Panorama & Spa offer comforts such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Covered onsite self parking (EUR 16 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Ski passes
  • Pool table
  • Foosball
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Ski lessons nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Catalan
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zona Relax. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from November 14 2022 to November 15 2022 (dates subject to change):
  • Spa

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 3.0 per day

Parking

  • Covered self parking costs EUR 16 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Does Hotel Panorama & Spa offer free cancellation for a full refund?
Yes, Hotel Panorama & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Panorama & Spa?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Panorama & Spa on 12 Oct 2022 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Panorama & Spa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Panorama & Spa?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Panorama & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Panorama & Spa?
Yes. Self parking costs EUR 16 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Panorama & Spa?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Panorama & Spa and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Panorama & Spa also has an indoor pool and a sauna, as well as a health club and an arcade.
Are there restaurants at or near Hotel Panorama & Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Delicies Turques (6-min walk), A Casa Canut Hotel Gastronòmic (9-min walk), and 120 Andorra (10-min walk).
What's the area around Hotel Panorama & Spa like?
Hotel Panorama & Spa is in the heart of Escaldes-Engordany, a short 10-minute walk from Caldea Spa and 19 minutes' walk from Pyrenees Andorra Shopping Centre. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

8.3/10

Amenities

7.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Fantastic location and service
We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Ursula, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing Views and Amenities
Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Lindsey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stop-over!
Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Kathryn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andreea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Damian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mislav, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Panorama View for sure: but what a car park!
Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

un hotel viejo pero bien
Hace 30-40 años, seguro que era uno de los mejores hoteles en Andorra. Aun esta bien, pero es un hotel viejo. Lo mejor: piscina y sauna. Lo peor: desayuno, zumo artificial y cafe de maquina industrial. Servicio bien. Facil de ir andando a todo el pueblo.
anthony, 1-night trip
Verified Hotels.com guest review