Guests
All properties in Heidelberg, Baden-Württemberg, Germany

NH Heidelberg, Heidelberg

4-star hotel in Bergheim with 2 restaurants and bar/lounge

  • Free WiFi
From
$125 CAD

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  • Standard Room (New Style) - Bathroom
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Bergheimer Str. 91, Heidelberg, 69115, BW, Germany
8.4.Very Good.
  • Very clean. Staff friendly. Close to public transport.

    Aug. 10, 2020

  • Just OK....generally tired...even the “new-style” rooms have old bathrooms and furniture…

    Jun. 30, 2020

See all 412 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Shopping
Convenient
Quiet

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 174 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Terrace

    What’s around

    • In Bergheim
    • Neckar Valley-Odenwald Nature Park - 11 min walk
    • Neckarwiese - 18 min walk
    • University of Heidelberg New Campus - 21 min walk
    • Botanischer Garten der Universitaet Heidelberg - 21 min walk
    • Neue Universitaet - 22 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Junior Suite
    • Standard Room, Terrace
    • Superior Room (New Style)
    • Superior Room
    • Superior Room (Extra Bed 2 adults + 1 child)
    • Superior Room (Extra Bed 3 adults)
    • Family Room
    • Family Room (2 adults + 2 children)
    • Standard Room (New Style)

    What’s around

    Landmarks

    • In Bergheim
    • Neckar Valley-Odenwald Nature Park - 11 min walk
    • Neckarwiese - 18 min walk
    • University of Heidelberg New Campus - 21 min walk
    • Botanischer Garten der Universitaet Heidelberg - 21 min walk
    • Neue Universitaet - 22 min walk
    • Heidelberg University Library - 22 min walk
    • University of Heidelberg Old Campus - 22 min walk
    • Heidelberg Student Jail - 23 min walk
    • Church of the Holy Spirit - 24 min walk
    • Medical University Hospital (New Krehl Clinic) - 25 min walk

    Getting around

    • Mannheim (MHG) - 13 min drive
    • Heidelberg Central Station - 11 min walk
    • Heidelberg-Weststadt/Südstadt S-Bahn - 17 min walk
    • Heidelberg-Altstadt Station - 5 min drive
    • Heidelberg Seegarten Tram Stop - 8 min walk
    • Heidelberg (West) Central Station Tram Stop - 11 min walk
    map
    See on map
    Bergheimer Str. 91, Heidelberg, 69115, BW, Germany

    At a glance

    Hotel size

    • This hotel has 174 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-2:00 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • Up to 55 lbs

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 24.00 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Steam room
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 16
    • Conference space
    • Conference space size (feet) - 355
    • Conference space size (meters) - 33
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 2001
    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • German
    • Greek
    • Italian
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Gallo NerO - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

    Fees & policies

    Optional extras

    • Breakfast costs between EUR 19.90 and EUR 24.90 per person (approximately)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for EUR 25.0 per night
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 25 per pet, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Self parking costs EUR 24.00 per night
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Hotel NH Heidelberg
    • Heidelberg Nh Hotel
    • NH Heidelberg Hotel
    • NH Heidelberg Heidelberg
    • NH Heidelberg Hotel Heidelberg

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, NH Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 24.00 per night. Electric vehicle charging is available.
    • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there are 2 onsite restaurants, featuring alfresco dining and Italian cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Bay Jok (5-min walk), mahmoud's (5-min walk), and RED (6-min walk).
    • NH Heidelberg has a sauna and a steam room.
    8.4.Very Good.
    • 10.0.Exceptional

      Clean hotel with welcoming staff and open concept physical design. Rooms vary in size, but are comfortable and equipped with all necessary amenities - except iron and ironing board.

      Gerd, 8 night trip, May 28, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      The rooms are bigger giving you more space to relax

      2 night family trip, May 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Perfect business hotel

      Really nice, clean, central hotel. Very friendly staff.

      Ross, 1 night business trip, Jul. 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful Hotel

      Absolutely perfect! We loved every moment!

      Rebecca, 1 night family trip, Jul. 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Enjoyed the stay. The location was very nice. Even stayed an extra night.

      Pamela, 1 night trip, Jun. 27, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      one bad apple spoils the barrel

      The mini-bar is completely empty, and no kettle, tea, coffee, cups, etc. you are required to ask at the reception if you need them. There are no slippers, shower gowns, and toiletries in the room, which are stated in the room information. So you have to come and pick up these at the front desk as well. When I mentioned that there is nothing in the room, the young man at the reception said 'because you booked just a standard room.' I had to come back to the room with full hands with kettle, toothbrush, tea, etc. I don't know what exactly he means, but it sounds like to me that I booked the cheapest room, that's why I get provided the poor quality service. The guests may be asked to come to the front desk to pick up all providing stuff by yourself, especially if you book the standard room. This quality of service will make me consider another hotel next visit Heidelberg despite good room condition.

      1 night trip, Sep. 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good customer service and response to issue regarding safe

      Ian, 1 night business trip, Aug. 28, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      One bad apple spoils whole barrel with good ones.

      The overall good experience has been ruined then i received invoice for stay. This hotel charged me 25EUR for couple of hours umbrella rent. No one at reception notified about this paid service. All other hotel chains have this service for free. So You have some points to improve still. I was very upset to pay for umbrella 25% of my whole stay.

      Lev, 1 night family trip, Aug. 27, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Lovely stay

      Great location with secure parking (€24 per night). Warm welcome from reception. Room was tidy and clean but felt a little dated - rest of Hotel was great.

      Peter, 1 night family trip, Aug. 17, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nh Heidelberg

      Overall pretty decent

      Sharon, 3 night trip, Aug. 13, 2020

      Verified Hotels.com guest review

    See all 412 reviews