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1 room, 2 adults

Novotel Shenzhen Watergate, Shenzhen

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031, China

4-star hotel with restaurant, near Huaqiangbei
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 351 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right

Novotel Shenzhen Watergate, Shenzhen

from $72 CAD
  • Superior Room, City View
  • Superior Room, City View
  • Standard Room
  • Standard Room
  • Superior Suite

What’s around Novotel Shenzhen Watergate, Shenzhen

Landmarks

  • In Luohu
  • Huaqiangbei - 6 min walk
  • Luohu Port - 34 min walk
  • Dongmen Pedestrian Street - 41 min walk
  • Shenzhen Museum - 3 min walk
  • Shenzhen Grand Theater - 6 min walk
  • Lizhi Park - 7 min walk
  • Shenzhen Central Park - 21 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 37 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 25 min drive
  • Shenzhen Station - 29 min walk
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Hong Kong Sheung Shui Station - 9 min drive
  • Science Museum Station - 6 min walk
  • Grand Theater Station - 6 min walk
  • Hongling Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (meters) - 130
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2000
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair accessible path of travel
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.

Tang Gong - This restaurant serves breakfast, lunch, and dinner.

Novotel Shenzhen Watergate, Shenzhen’s small print

Also known as

  • Novotel Shenzhen Watergate Hotel
  • Shenzhen Novotel
  • Novotel Shenzhen Watergate Hotel
  • Novotel Shenzhen Watergate Shenzhen
  • Novotel Shenzhen Watergate Hotel Shenzhen
  • Novotel Watergate Hotel
  • Novotel Shenzhen Watergate
  • Novotel Watergate
  • Novotel Watergate Shenzhen Hotel Shenzhen
  • Novotel Shenzhen
  • Shenzhen Novotel
  • Novotel Watergate
  • Novotel Shenzhen

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Rollaway beds are available for CNY 280 per stay

Buffet breakfast is offered for an extra charge of CNY 108 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 360 reviews

Very Good 8.0
Highly recommend
Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities
hk2 night family trip
Very Good 8.0
Not too bad
Need to locate the subway location and how it is link to rest of Shenzhen. Could be cheaper
hk1 night business trip
Fair 4.0
The receptionists do not speak English
ilBusiness trip
Good 6.0
Service is good. Staffs are friendly. Sound proofing needs improvement. Noise from next door/corridor could be heard. Walking distance to 3 different metro lines.
sg3 night business trip
Good 6.0
Not recommend
Overall I would say Novotel Shenzhen doesn’t reach our expectations. The first night we ordered food from the hotel and it came with cold food did’t taste good and also a terribly torn nappkin that’s really unacceptable. Before we were thinking to have breakfast in the hotel but after this we decided not to. And other thing is the hotel not even provide convertor and which it is a very basic equipment. Therefore the only socket we can use is the USB socket, but we found out it didn’t work since they told us due to the hotel policy they blocked the socket. That’s really odd. After we complained, they gave me one convertor and which didn’t work neither. I would say really speechless for this experience. Only the bed it was comfortable.
hk2 night trip with friends

Novotel Shenzhen Watergate, Shenzhen

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