Grand Fiesta Americana Chapultepec

Photo gallery for Grand Fiesta Americana Chapultepec

Primary image
Indoor spa tub
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Grand Fiesta Americana Chapultepec

VIP Access

Grand Fiesta Americana Chapultepec

4.5 star property
Luxury hotel with spa, near Chapultepec Park

9.0/10 Superb

974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Reforma
  • Chapultepec Park - 1 min walk
  • Paseo de la Reforma - 3 min walk
  • Castillo de Chapultepec - 11 min walk
  • Museo Nacional de Antropologia - 11 min walk
  • Diana the Huntress Fountain - 12 min walk
  • The Angel of Independence Monument - 17 min walk
  • U.S. Embassy - 18 min walk
  • Auditorio Nacional - 24 min walk
  • Monument to the Revolution - 38 min walk
  • La Ciudadela - 41 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 12 min walk
  • Sevilla Station - 14 min walk
  • Juanacatlan Station - 18 min walk

About this property

Grand Fiesta Americana Chapultepec

You'll be in a fantastic location at Grand Fiesta Americana Chapultepec, just a 5-minute walk from Chapultepec Park and Paseo de la Reforma. Guests can visit the spa to indulge in massages, body wraps, or facials, and Salamboo serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and a fitness center. Fellow travelers love the comfortable beds and helpful staff. Public transportation is just a short walk: Chapultepec Station is 12 minutes and Sevilla Station is 14 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (MXN 100 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa 19th has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Salamboo - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 284 for adults and MXN 150 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Great stay!!!
Our stay was great!!! Overall i recommend it. The staff was great and very helpful.
Rasmin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Expedia guest review

8/10 Very good

German, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were amazing!
Erin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really liked this hotel. He room is very comfortable, with modern furniture, and very clean. The personnel went above and beyond to make us feel comfortable. The shower products are all from L’Occitane which gives the shower a spa feeling. I was a little disappointed that I booked a room for two and only one breakfast was included and in room only one cup of nespresso and one set of sleepers and robe, they knew we were two… why only include one of these things? However, despite of those details we had a great time. Oh, and the restaurant was very good.
Carolina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome location, friendly staff. The room was very comfortable and quiet.
Carlos, 6-night family trip
Verified Expedia guest review