8/10 Very good
9 Sept 2023
Good stay
+
Staff were very pleasant at this hotel. Check in was swift and the hotel location is great, only a few minutes walk to the train station. There is a bus service too to one of the beaches. The hotel was clean. The room itself was good, the balcony had good views and caught the evening sun. The room had A/C which was great. The formal dining room (cannot remember the name) was a lovely experience. The all inclusive rate was very good value and the drink selection was good. The hotel has luggage storage facilities available also.
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The lifts were unpredictable and slow - often it was quicker to take the stairs to the 6th floor! The food was at times very average, particularly the snacks available during the day. There was a lot of food wastage which was disappointing by guests and perhaps management should consider highlighting this more. The dining room, as it was open plan, was very loud and staff were quite loud removing plates and disposing of food (I appreciate that there will be some level of noise with same but it seemed to be very loud at times).
The entertainment as average and often was late starting. The pool loungers tended to be snapped up early in the morning, and disappointedly many of the loungers would be unoccupied during the day but people would leave towels etc on them to reserve them which is rather unfair in ways and perhaps something which management should address. The gym was quite small, but it did have a decent range of equipment.
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5-night trip
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