Mercure Catania Excelsior

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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Catania Excelsior

UNESCO Sustainable Travel Pledge

Mercure Catania Excelsior

4.0 star property
4-star hotel with restaurant, near Via Etnea

8.0/10 Very good

402 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bathtub
Map
Piazza Giovanni Verga 39, Catania, CT, 95129
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Borgo-Sanzio
  • Via Etnea - 10 min walk
  • Piazza Stesicoro - 15 min walk
  • Catania Cathedral - 21 min walk
  • Tribunale di Catania - 1 min drive
  • Roman Amphitheater - 9 min drive
  • Palazzo Biscari - 9 min drive
  • Piazza Universita - 10 min drive
  • Piazza del Duomo - 11 min drive
  • Catania Fish Market - 11 min drive
  • Lungomare di Ognina - 9 min drive

Getting around

  • Fontanarossa Airport (CTA) - 21 min drive
  • Cannizzaro Station - 7 min drive
  • Catania Ognina Station - 12 min drive
  • Catania Central Station - 15 min walk
  • Italia Station - 7 min walk
  • Giuffrida Station - 11 min walk
  • Galatea Station - 12 min walk

About this property

Mercure Catania Excelsior

At Mercure Catania Excelsior, you'll be within a 15-minute drive of Via Etnea and Catania Cathedral. Guests can visit the fitness center for a workout or grab a bite to eat at Le Zagare, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: Italia Station is 7 minutes away and Giuffrida Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 AM
  • Express check-in/out
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Italian

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Le Zagare - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and is collected at the property in cash: EUR 2.50 per person, per night, up to a maximum of 4 nights. Guests exempted from the tax: Catania residents; exchange students; University students; children under 18 years of age; coach drivers and tour leaders for groups of at least 25 people (1 coach driver and 1 tour leader per group); disabled persons, patients, and their companions/helpers (max 2 per patient), subject to submission of proper documents to the property.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

6.5/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Some, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kimmy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Stayed 3 nights. Old carpets, old beds but linens were great. Staff is wonderful. Underground parking (15 euro/day) is a hassle. You have to get off your car to push a button and call for the front desk to open the gate. No stairs from the garage to the lobby, only elevator. I had to get something from my car but the elevator was broken. Breakfast is okay.
Joselito, 3-night family trip
Verified Expedia guest review

8/10 Very good

It's ok
The room was nice but the air conditioning was not working properly.
Nadia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JORGE, 2-night trip
Verified Expedia guest review

8/10 Very good

Kobi Yaakov, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kobi Yaakov, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Friendly staff. Excellent location.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasant hotel in a good location
The hotel is pleasant and the staff excellent - I experienced a really high level of service. I had a room overlooking Piazza Giovanni Verga, and I had a wonderful view of Mount Etna in the background. The room was spacious and comfortable with classical furniture. The carpets need to be changed, and the bathroom needs some upgrading, but apart from that everything was great. My only disappointment was with the breakfast. Due to Covid measures, there is no buffet, which is totally understandable, however, I wasn't expecting to be served cold scrambled eggs on a cardboard plate. The cutlery, glasses, etc were (biodegradable) plastic, and when I queried, they said "temporary hygiene measures", but it was very disappointing. Plates and cutlery can be washed at high temperatures. Much better than all this waste. The hotel has a garage where you can park (€15 per day), and the square right in front of it has plenty of parking spaces. Both options are very convenient.
Simone, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catania Stay
Went in August 2020, Hotel staff were great, breakfast was also nice however had table service due to Covid. (Less choice than buffet) Hotel and room itself was nice, weather was amazing 30+ heat and not a cloud in the sky. Beach is 4km away (short taxi drive) sea is also like a bath in Catania due to how shallow it is. Quiet town but got enough bars and lively spots in the evening. Overall nice time away, would recommend 3/4 days.
Bathroom
Bathroom
Bedroom (went for two single beds as was with friend)
View of volcano from our balcony
Joe, 4-night trip with friends
Verified Hotels.com guest review