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The Hotel Chester

Photo gallery for The Hotel Chester

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Overview of The Hotel Chester

The Hotel Chester

5.0 star property
Upscale hotel in historical district in Chester

9.6/10 Exceptional

70 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Microwave
  • Laundry facilities
The price is CA $175
Price available on 01/05/2023
Map
19 Newgate St, Chester, England, CH1 1DE
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Lobby fireplace
  • Laundry service
  • Multilingual staff
  • Luggage storage
For families
  • Kitchenette
  • Television
  • Daily housekeeping
  • Minibar
  • Dry cleaning/laundry service
  • Mini-fridge

Room options

About this area

What's nearby

  • Heart of Chester
  • Chester City Walls - 7 min drive
  • Chester Zoo - 14 min drive
  • Cheshire Oaks Designer Outlet - 21 min drive

Getting around

  • John Lennon Airport (LPL) - 44 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Bache Station - 4 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 15 min walk

Restaurants

  • The Albion Inn - 2 min walk
  • La P'tite France - 3 min walk
  • Jaunty Goat - 3 min walk
  • Ruan Orchid - 3 min walk
  • La Fattoria - 4 min walk

About this property

The Hotel Chester

Enjoy your visit to Chester with a stay at The Hotel Chester.

Languages

English, Italian, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby

Languages

  • English
  • Italian
  • Welsh

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Pets

  • Pet deposit: GBP 50 per stay
  • Pets are allowed for an extra charge of GBP 30 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 00000000

Also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Does The Hotel Chester offer free cancellation for a full refund?
Yes, The Hotel Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Hotel Chester?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at The Hotel Chester on 3 Jan 2023 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Hotel Chester?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel Chester?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of GBP 30 per pet, per stay, and there's also a deposit of GBP 50 per stay.
Is parking offered on site at The Hotel Chester?
Sorry, there's no onsite parking at The Hotel Chester.
What are the check-in and check-out times at The Hotel Chester?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near The Hotel Chester?
Yes. Nearby restaurants include La P'tite France (3-min walk), Jaunty Goat (3-min walk), and Ruan Orchid (3-min walk).
Does The Hotel Chester have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.
What's the area around The Hotel Chester like?
The Hotel Chester is in the heart of Chester, a short 7-minute walk from Chester Cathedral and 11 minutes' walk from Chester City Walls.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Daisy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Luke, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ZHENG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg and Mandy
Great stay, well looked after and fantastic staff - thank you
Gregor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrese, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We will be back!!
Amazing little boutique hotel with beautiful rooms and very friendly and helpful staff we will return
Debbie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location! Just what we were looking for and the themed room was well designed.
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

Lovely rooms.
The hotel was very clean, friendly staff and somewhat deceiving from the outside as you don't expect the lovely and modern rooms inside. One or two small issues but otherwise good.
Ranjit, 1-night family trip
Verified Hotels.com guest review