Hotel ILUNION Suites Madrid

4.0 star property
4-star hotel with restaurant, near Santiago Bernabéu Stadium

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Hotel ILUNION Suites Madrid

Photo gallery for Hotel ILUNION Suites Madrid

Down comforters, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served

Overview of Hotel ILUNION Suites Madrid

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Bar
Lopez de Hoyos, 143, Madrid, Madrid, 28002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Car rentals on site
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room, Pet friendly

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Triple Room, 2 adults and 1 child

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

About this area

What's nearby

  • In Chamartín
  • Santiago Bernabéu Stadium - 25 min walk
  • WiZink Center - 37 min walk
  • Paseo de la Castellana - 3 min drive
  • U.S. Embassy - 3 min drive
  • Calle de Alcalá - 3 min drive
  • Plaza de Castilla - 5 min drive
  • Puerta de Alcalá - 5 min drive
  • Plaza de Cibeles - 6 min drive
  • Paseo del Prado - 6 min drive
  • Gran Via Street - 6 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Madrid Recoletos Station - 5 min drive
  • Calanas Station - 7 min drive
  • Nuevos Ministerios Station - 28 min walk
  • Alfonso XIII Station - 1 min walk
  • Prosperidad Station - 8 min walk
  • Avenida de la Paz Station - 12 min walk


  • El Flaco - 3 min walk
  • Casa Benigna - 8 min walk
  • Solidere - 8 min walk
  • Pizza Napoli - 7 min walk
  • Los Torreznos - 1 min walk

About this property

Hotel ILUNION Suites Madrid

When you stay at Hotel ILUNION Suites Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and Gran Via Street. For a bite to eat, guests can check out El Fogon, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the breakfast. The property is just a short walk to public transportation: Alfonso XIII Station is steps away and Prosperidad Station is 8 minutes.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 4 floors


  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 23 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference center (6997 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 3 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Television in common areas
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only


  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features


El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.00 for adults and EUR 6.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night


  • Self parking costs EUR 23 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Frequently asked questions

Does Hotel ILUNION Suites Madrid offer free cancellation for a full refund?
Yes, Hotel ILUNION Suites Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel ILUNION Suites Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ILUNION Suites Madrid?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel ILUNION Suites Madrid?
Yes. Self parking costs EUR 23 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel ILUNION Suites Madrid?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel ILUNION Suites Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) and Casino Gran Via (7-min drive) are both nearby.
Are there restaurants at or near Hotel ILUNION Suites Madrid?
Yes, there's an onsite restaurant, El Fogon.
What's the area around Hotel ILUNION Suites Madrid like?
Hotel ILUNION Suites Madrid is a short 1-minute walk from Alfonso XIII Station and 12 minutes' walk from National Auditorium of Music.







Staff & service




Property conditions & facilities




10/10 Exceptional

Theresa from USA
Great location as the bus stops are within walking distance which makes transportation to most tourist attractions easy to get to. Our room was clean and comfy. Staff was courteous. We got there earlier than 11 am from a very long flight and the reception attendant kindly let us ck in early.
Theresa, 3-night trip
Verified guest review

10/10 Exceptional

MING, 3-night trip
Verified guest review

8/10 Very good

The hotel was Good
The hotel was good. Sometimes people that work at the Restaurant were a little bit Rude.
Omar J, 7-night family trip
Verified guest review

6/10 Good

Nice room and excellent staff
Hotel bar and restaurant with very limited hours. Bar closes at 4 pm (!!!???) and restaurant opens only for breakfast snd lunch. No options for an snack or drink
Olga, 3-night trip
Verified guest review

10/10 Exceptional

Great time, perfect services, and attendants in a great mood
Paulo, 1-night business trip
Verified guest review

8/10 Very good

Jaweed ali, 3-night family trip
Verified guest review

10/10 Exceptional

Ayman, 1-night trip
Verified guest review

8/10 Very good

Solo Madrid Trip
Great location as near metro subway and easy to get around Madrid. Supermarkets/coffee shops etc close by. Around 35 mins from airport by metro or 20 mins by taxi. Room was clean even though slightly dated and large safe box that can holds laptop which is a great plus. Staff was good as has problem with shower cable but was fixed so no complaints there. Food as breakfast was enough to fill you for the day. Would recommended it overall
Colin, 4-night trip
Verified guest review

8/10 Very good

Great place for our family
We needed a place to stay for our family of 4. Bed and everything where already out and made for the boys and the place was very clean and spacious. Minimalistic but that doesn’t bother us one bit. People at reception were very kind and we will very happy overall
Isaac, 1-night family trip
Verified guest review

8/10 Very good

The primary bed is giant and very comfortable. The sofa bed was squeaky. Big walk in closet for clothes and bags. Spain has laws that limit how low an a/c unit can be set so we were warm. Not the fault of the hotel.
Megan, 3-night trip
Verified Expedia guest review