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All properties in Houston, Texas, United States of America
1 room, 2 adults

The Whitehall Houston, Houston

4-star4 stars
1700 Smith St, Houston, TX, 77002, United States of America

4-star hotel with 2 restaurants, near Toyota Center
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 957 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Bar is awesome
Great location
Ordinary amenities

The Whitehall Houston, Houston

from $192 CAD
  • Executive Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Standard Room

What’s around The Whitehall Houston, Houston


  • In Downtown Houston
  • Toyota Center - 17 min walk
  • Downtown Aquarium - 18 min walk
  • Discovery Green - 19 min walk
  • Houston Museum District - 22 min walk
  • George R. Brown Convention Center - 22 min walk
  • Minute Maid Park - 31 min walk
  • Menil Collection - 43 min walk

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) - 24 min drive
  • Houston, TX (HOU-William P. Hobby) - 15 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • Houston Station - 23 min walk
  • Downtown Transit Center Station - 7 min walk
  • Bell Station - 8 min walk
  • Main Street Square Station - 11 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *


  • Free area shuttle within 1.0 mi

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Edgar's Hermano - This restaurant specializes in Tex-Mex cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Part & Parcel - Onsite cocktail bar.

Buffalo Bayou Coffee - This coffee shop serves lunch only.

The Whitehall Houston, Houston’s small print

Also known as

  • Whitehall Hotel Houston
  • Whitehall Houston
  • Whitehall Houston Hotel
  • Crowne Plaza Houston Downtown Hotel
  • The Whitehall Houston Hotel
  • The Whitehall Houston Houston
  • Whitehall Hotel Houston
  • Whitehall Houston
  • The Whitehall Houston Hotel Houston


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 32 per night with in/out privileges

Breakfast costs between USD 12 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

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Recent reviews

Very Good 8.4 From 967 reviews

Good 6.0
Not quite as pictured
The hotel and guest rooms are very dated. Every wall and furniture pieces are extensively chipped and scratched. Bath room in my supposedly larger executive room was the smallest I’ve seen. Elevator is slow. On the plus side, the bed was comfortable and shower was good. Room was quiet despite it facing the freeway. Friendly service. Overall I don’t feel the stay was worth the price.
ca1 night business trip
Exceptional 10.0
Nice place to stay!
Wendy, caTrip with friends
Good 6.0
Overall the stay was positive. The hotel is far more dated and older than it first appears. The lobby is great but the rooms are quite dated and they have not maintained them well. It was clean but the window sills were chipped and the bathrooms were very small and dated.The biggest issue I had was that when I got home I noticed some miscellaneous charges on my credit card and I had to call and figure out why my card had been charged for these amounts that I did not approve. I was not told of a deposit that was taken for each day of check in and they did not get my reservations from properly so they charged us for the room even though we had pre-paid. It was all worked out in the end and they comped our parking for a few of the days we were there and they refunded the amount they charged in error but it was unsettling to know that they were processing charges on my credit card that I did not approve. The bills they gave us at the end of our stay was not reflective of the reasons they gave for the miscellaneous charges. The service in the restaurant and outside patio bar were great and the food was pretty good.
Fleurdelys Katherine, caOther trip
Very Good 8.0
Convenient location
Clean rooms, friendly staff. Was in town for business and would stay here again next time.
ca2 night business trip
Very Good 8.0
Our First Experience at The Whitehall Hotel
Our stay was very pleasant for the most part. We Only had 2 minor issue. First, our room stayed at 68 degrees all night despite having set the temperature to 72. So it was pretty cold that night and it was too late to call the front desk to try to help us with it so we just endured it for the night. The other issue was that we were misinformed regarding the complimentary shuttle service. We had called the day we made the reservation as well as 2 days before we arrived to see if the Shuttle took us to the Whiteoak Music Hall which is about 2.5 miles away from the hotel. On both instances we were told that yes, we would be taken there. Reason we needed to know was because we needed to plan on either taken 2 cars or not since my in-laws were taken out baby to Disney in Ice at the same time my wife and I were going to a concert. Since we were told that the shuttle would take us, we only took one car. I called the front desk about 20 minuts prior to heading out to schedule the shuttle and I was told then that the shuttle would not go that far and that it would only stay within a mile radius. The staff suggested for us to take an Uber and we would be reimbursed for whatever we paid on the way there and back. This was honored as promised! Everything else was great. The food was very good and the complimentary breakfast was not a buffet but you could pick from the menu. The portions are very generous, wait time for food is very short, wait staff is very friendly and food is delicious
David, us1 night family trip

The Whitehall Houston, Houston

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