Grand Inna Medan

Photo gallery for Grand Inna Medan

Primary image
Deluxe Suite | View from room
Deluxe Suite | Minibar, in-room safe, desk, laptop workspace
Royal Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Royal Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Overview of Grand Inna Medan

Grand Inna Medan

3.0 star property
3-star hotel in Kesawan with outdoor pool and restaurant

8.2/10 Very good

17 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Kesawan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 47 min drive
  • Airport shuttle (surcharge)

About this property

Grand Inna Medan

3-star hotel in the heart of Kesawan, rejuvenated in 2017
At Grand Inna Medan, you can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar. In addition to a grocery/convenience store and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a reception hall, and free newspapers
  • A porter/bellhop, a ballroom, and 4 meeting rooms
  • Guest reviews say good things about the proximity to shopping
Room features
All guestrooms at Grand Inna Medan offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch TVs with cable channels
  • Electric kettles, daily housekeeping, and desks


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 8 floors


  • Check-in time from noon - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Access to nearby outdoor pool

Working away

  • 24-hour business center
  • 4 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 2 buildings/towers
  • Built in 1898
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant


  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Administrative fee: IDR 100000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 90000 for adults and IDR 45000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan

Frequently asked questions

Does Grand Inna Medan offer free cancellation for a full refund?
Yes, Grand Inna Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Inna Medan?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Inna Medan on 10 Oct 2022 start from CA $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Inna Medan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Inna Medan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Grand Inna Medan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Inna Medan?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Grand Inna Medan?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Grand Inna Medan?
You can check in from noon - anytime. Check-out time is noon.
What is there to do at Grand Inna Medan and nearby?
Grand Inna Medan has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Grand Inna Medan?
Yes, there's an onsite restaurant. Nearby restaurants include Taipan Restaurant (4-min walk), Merdeka Walk (5-min walk), and Bihun Bebek Kumango (5-min walk).
What's the area around Grand Inna Medan like?
Grand Inna Medan is in Kesawan, a short 18-minute walk from Sun Plaza and 10 minutes' walk from Tjong A Fie's Mansion.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities

6/10 Good

Too much noisy from the traffic event during the midnight
3-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Vincent, 2-night business trip
Verified guest review

8/10 Very good

Comfortable stay in a good location near shopping complex and easy access by train to airport.
zainol, 1-night business trip
Verified guest review

8/10 Very good

1-night trip
Verified Wotif guest review

8/10 Very good

Convenient enough but need to improve
Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
jimmy togar, 4-night business trip
Verified guest review

6/10 Good

Old hotel but good location
The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.
Verified Expedia guest review

4/10 Fair

Hotel location is in town's centre
Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.
Verified Expedia guest review

10/10 Exceptional

A very pleasant hotel
The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Krzysztof, 1-night romance trip
Verified guest review

8/10 Very good

A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Abang, 2-night trip
Verified Expedia guest review