Mercure Cergy Pontoise Centre

Photo gallery for Mercure Cergy Pontoise Centre

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Classic Double Room, 1 Double Bed | In-room safe, blackout drapes, free cribs/infant beds
Superior Double Room, 1 Double Bed | In-room safe, blackout drapes, free cribs/infant beds
Classic Double Room, 1 Double Bed | In-room safe, blackout drapes, free cribs/infant beds
Superior Double Room, 1 Double Bed | In-room safe, blackout drapes, free cribs/infant beds

Overview of Mercure Cergy Pontoise Centre

Mercure Cergy Pontoise Centre

4.0 star property
Cergy upscale hotel with bar/lounge

7.6/10 Good

151 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • 24-hour front desk
  • Communal living room
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Heart of Cergy

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 36 min drive
  • Paris Beauvais Airport (BVA) - 42 min drive
  • Paris Orly Airport (ORY) - 69 min drive
  • St-Ouen-l'Aumône-Quartier de l'Église Station - 4 min drive
  • Cergy Préfecture Station - 11 min walk
  • Pontoise Station - 28 min walk

About this property

Mercure Cergy Pontoise Centre

4-star hotel in a shopping district
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a bar at Mercure Cergy Pontoise Centre. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • Smoke-free premises, bicycle parking, and multilingual staff
  • A front desk safe, laundry services, and meeting rooms
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All guestrooms at Mercure Cergy Pontoise Centre feature perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 22 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 6.50 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Access to nearby health club
  • Golfing nearby
  • Water tubing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (840 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Shopping mall on site
  • Bicycle parking

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Astree - This bar serves light fare only.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 10.50 per pet, per night

Parking

  • Covered self parking costs EUR 6.50 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, ANCV Chèques-vacances and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Frequently asked questions

Does Mercure Cergy Pontoise Centre offer free cancellation for a full refund?
Yes, Mercure Cergy Pontoise Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Cergy Pontoise Centre?
As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at Mercure Cergy Pontoise Centre on 16 Oct 2022 start from CA $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Cergy Pontoise Centre?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Cergy Pontoise Centre?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 10.50 per pet, per night.
Is parking offered on site at Mercure Cergy Pontoise Centre?
Yes. Self parking costs EUR 6.50 per night.
What are the check-in and check-out times at Mercure Cergy Pontoise Centre?
You can check in starting at noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mercure Cergy Pontoise Centre and nearby?
Have fun with nearby activities like water tubing and swimming, and practice your swing on the nearby golf course. Mercure Cergy Pontoise Centre also has access to a nearby health club.
Are there restaurants at or near Mercure Cergy Pontoise Centre?
Yes. Nearby restaurants include Dans Les Etoiles (7-min walk), La Gloria di Mio Padre (8-min walk), and Buffalo Grill (8-min walk).
What's the area around Mercure Cergy Pontoise Centre like?
Mercure Cergy Pontoise Centre is in the heart of Cergy, a short 9-minute walk from CY Cergy Paris University and 15 minutes' walk from Essec Business School. Travelers say this hotel is in a good location.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

8.1/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

Wissam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco Antonio, 1-night trip
Verified Expedia guest review

6/10 Good

CHANTAL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I don’t reconcile as it is in poor conversation and the price is not cheapest
1-night family trip
Verified Expedia guest review

8/10 Very good

Kwee Chye, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Great value for a clean, comfortable stay
Clean, comfortable and a great stop off point
Dan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Disabled rooms
Double doors and room door were heavy to open the door opener needs time delay for closing.
Geofr, 1-night trip
Verified Expedia guest review

6/10 Good

It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
Maggie, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Gem
A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
L, 1-night trip
Verified Hotels.com guest review