Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
3-star hotel in Zona Hotelera with 2 outdoor pools and pool bar

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Residence Inn by Marriott Cancun Hotel Zone

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
In-room safe, individually decorated, individually furnished, desk
Free daily full breakfast
Rooftop bar, pool views, open daily

Overview of Residence Inn by Marriott Cancun Hotel Zone

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Pool bar
  • Bar/lounge
  • 3 meeting rooms
  • 24-hour front desk
  • Free grocery shopping service
  • Communal living room
  • Convenience store
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

Suite, 2 Bedrooms, Non Smoking, Balcony

  • 63 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Balcony, Partial Ocean View

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking, Balcony

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Zona Hotelera
  • Ventura Park Cancun - 4 min drive
  • Riviera Cancun Golf Resort - 5 min drive
  • Delfines Beach - 4 min drive
  • El Rey Ruins - 6 min drive
  • Iberostar Cancun Golf Course - 7 min drive
  • Aquaworld - 8 min drive
  • La Isla Shopping Mall - 10 min drive
  • Chac Mool Beach - 15 min drive
  • Forum Beach - 16 min drive
  • Cancun Convention Center - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • Arena Sports Bar - 3 min drive
  • La Hacienda Restaurant - 4 min drive
  • Taco Arte Restaurant - 3 min drive
  • Azvl - 3 min drive
  • Restaurant las Fuentes - 3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you within a 15-minute drive of La Isla Shopping Mall. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and overall value get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This rooftop bar is located by the pool.

Fees & policies

Renovations and closures

The property will be renovating from September 10 2023 to September 30 2023 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Cancun Hotel Zone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.
What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?
Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.
Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.
Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Residence Inn by Marriott Cancun Hotel Zone like?
Residence Inn by Marriott Cancun Hotel Zone is located on the Strip in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say the area is walkable and good for families.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice place, for the prices paid it is verry good. Nice staff, they try to help/ solve your needs.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TIFFANY, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Laiby, 4-night trip
Verified Hotels.com guest review

6/10 Good

Julio César, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elsa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALVARO GERMAN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall not bad, but would not come back
The room was very nice and clean. The hotel and halls were a bit dark and humid. There were leaks in several places, towels on the floor, and broken ceiling pieces on the ground.
tanida, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review