Residence Inn by Marriott Cancun Hotel Zone in Cancun: Reviews, Deals, and Hotel Rooms on Hotels.com

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3-star hotel in Zona Hotelera with 2 outdoor pools and pool bar

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

In-room safe, individually decorated, individually furnished, desk

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Pool

Free breakfast

Pet-friendly

Free parking

Free WiFi

Connecting rooms available

Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

Main amenities

Daily housekeeping
2 outdoor pools
Rooftop terrace
24-hour fitness center
Pool bar
Bar/lounge
3 meeting rooms
24-hour front desk
Free grocery shopping service
Communal living room
Convenience store
ATM/banking services

For families

Children stay free
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area

Room options

Suite, 2 Bedrooms, Non Smoking, Balcony

63 sq m
Sleeps 6
2 Double Beds

Studio, 2 Queen Beds, Balcony, Partial Ocean View

49 sq m
Partial ocean view
Sleeps 4
2 Queen Beds

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

39 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking, Balcony

39 sq m
Sleeps 2
1 King Bed

Studio, 2 Queen Beds, Non Smoking, Balcony

49 sq m
Sleeps 4
2 Queen Beds

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

39 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

In Zona Hotelera
Ventura Park Cancun - 4 min drive
Riviera Cancun Golf Resort - 5 min drive
Delfines Beach - 4 min drive
El Rey Ruins - 6 min drive
Iberostar Cancun Golf Course - 7 min drive
Aquaworld - 8 min drive
La Isla Shopping Mall - 10 min drive
Chac Mool Beach - 15 min drive
Forum Beach - 16 min drive
Cancun Convention Center - 14 min drive

Getting around

Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

Arena Sports Bar - 3 min drive
La Hacienda Restaurant - 4 min drive
Taco Arte Restaurant - 3 min drive
Azvl - 3 min drive
Restaurant las Fuentes - 3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you within a 15-minute drive of La Isla Shopping Mall. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and overall value get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

158 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Free full breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Poolside bar

Traveling with children

Children stay free (see details)
Grocery/convenience store

Working away

3 meeting rooms

Services

24-hour front desk
Tour/ticket assistance
Laundry facilities
Free grocery shopping service
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Rooftop terrace
Television in common areas
Communal living room
24-hour fitness center
2 outdoor pools
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Elevator
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Room amenities

Be entertained

55-inch Smart TV
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Wet bar
Coffee/tea maker
Iron/ironing board
Laundry detergent

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided

What to enjoy

Balcony
Individually furnished and decorated
Separate dining area
Separate sitting area

Freshen up

Private bathroom
Shower only
Soap and shampoo
Toilet paper

Stay connected

Desk
Free WiFi and wired Internet
Free local calls
Desk chair

Food and drink

Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Griddle
Toaster
Cookware, dishes, and utensils
Dishwasher
Kitchen island

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This rooftop bar is located by the pool.

Fees & policies

Renovations and closures

The property will be renovating from September 10 2023 to September 30 2023 (completion date subject to change). The following areas are affected:

One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

By Marriott Cancun Zone Cancun

Residence INN Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone Hotel

Residence Inn by Marriott Cancun Hotel Zone Cancun

Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Cancun Hotel Zone?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?

Yes, pets are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there's free self parking.

What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?

You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?

Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.

Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.

Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Residence Inn by Marriott Cancun Hotel Zone like?

Residence Inn by Marriott Cancun Hotel Zone is located on the Strip in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say the area is walkable and good for families.

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

14 Sept 2023

Nice place, for the prices paid it is verry good. Nice staff, they try to help/ solve your needs.