Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Photo gallery for Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Primary image
Private beach, white sand, beach umbrellas, beach yoga
2 outdoor pools, pool umbrellas, lifeguards on site
2 outdoor pools, pool umbrellas, lifeguards on site
2 outdoor pools, pool umbrellas, lifeguards on site

Overview of Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5.0 star property
Phu Quoc beachfront hotel with 2 restaurants and spa

9.0/10 Superb

8 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Beach umbrellas
  • Beach club on site
  • Children's pool
  • Beach bar
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private spa tub

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Phu Quoc Night Market - 36 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 45 min drive
  • Sihanoukville (KOS) - 23.4 miles/37.7 km

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5-star luxury hotel by the ocean
Consider a stay at Crowne Plaza Phu Quoc Starbay, an IHG Hotel and take advantage of free to-go breakfast, 18 holes of golf, and a beach bar. With a private beach, beach umbrellas, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas and a lifeguard on site
  • Free self parking
  • A beach club on site, a dock, and free newspapers
  • A telescope, a front desk safe, and luggage storage
Room features
All 308 individually furnished rooms offer comforts such as private indoor hot tubs and fireplaces, in addition to thoughtful touches like premium bedding and pillow menus.
Extra conveniences in all rooms include:
  • Memory foam beds and free cribs/infant beds
  • Rainfall showers, hair dryers, and shampoo
  • 45-inch LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and refrigerators

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Beach volleyball

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Private indoor spa tub
  • Balcony or patio
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is open daily.

Dining

Horizons - Onsite lobby lounge.
Amber Sands - Onsite restaurant. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Frequently asked questions

Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Phu Quoc Starbay, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Phu Quoc Starbay, an IHG Hotel on 4 Oct 2022 start from CA $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Phu Quoc Starbay, an IHG Hotel and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Crowne Plaza Phu Quoc Starbay, an IHG Hotel also has a private beach, private indoor hot tubs, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Phu Quoc Starbay, an IHG Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Бургеры (2.1 mi), Hammock Cafe (4.6 mi), and Bien Hai Quan (4.9 mi).
Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Crowne Plaza Phu Quoc Starbay, an IHG Hotel like?
Crowne Plaza Phu Quoc Starbay, an IHG Hotel is located on the Strip. Popular attractions include VinWonders Phu Quoc, which is 7 minutes away by car.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Spacious resort
Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.
Greg, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Gordon, 7-night family trip
Verified Hotels.com guest review

6/10 Good

boroldoi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

SEON JUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very cozy resort with beautiful pool set up and beach. Buffett breakfast was very good. Staff attentiveness and service were completely 5 Star. Rooms are functional and comfortable. We will return soon.
Joseph, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aleksandr, 9-night trip
Verified Expedia guest review

10/10 Exceptional

모벤픽 vs 크라운플라자
많은분들이 크라운과 모벤픽을 비교하는데 두곳 숙박결과 무조건 크라운 새것의 느낌이 강하고 관리도 잘되고 친절하고 룸크기도 1.5배정도
hongbum, 2-night family trip
Verified Hotels.com guest review