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Embassy Suites by Hilton Cleveland Rockside

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Front of property
Indoor pool
Minibar
Suite, Non Smoking | Living area | 58-inch LED TV with cable channels, TV
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Embassy Suites by Hilton Cleveland Rockside

Embassy Suites by Hilton Cleveland Rockside

3.5-star property
3.5-star hotel with indoor pool, near Topgolf

7.2/10 Good

1,015 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $169
Price available on 02/05/2023
Map
5800 Rockside Woods Blvd, Independence, OH, 44131

Room options

About this area

What's nearby

  • Cuyahoga Valley National Park - 4 min drive
  • Progressive Field - 11 min drive
  • Rocket Mortgage FieldHouse - 12 min drive
  • JACK Cleveland Casino - 12 min drive
  • Cleveland Clinic - 14 min drive
  • Rock and Roll Hall of Fame - 14 min drive
  • MGM Northfield Park - 18 min drive
  • FirstEnergy Stadium - 14 min drive
  • Case Western Reserve University - 20 min drive

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 16 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 29 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 40 min drive
  • Cleveland Station - 14 min drive

Restaurants

  • Slyman's Tavern - 11 min walk
  • Outback Steakhouse - 12 min walk
  • Bonefish Grill - 12 min walk
  • Aladdin's Eatery - 13 min walk
  • Melt Bar & Grilled - 13 min walk

About this property

Embassy Suites by Hilton Cleveland Rockside

Enjoy your visit to Independence with a stay at Embassy Suites by Hilton Cleveland Rockside. Guests can take a dip in the indoor pool or grab a bite to eat at Urban Craft, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers like the helpful staff and family-friendly amenities.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 271 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 10.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast on weekday mornings 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • 100% renewable energy
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 58-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 10.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Frequently asked questions

Does Embassy Suites by Hilton Cleveland Rockside offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Cleveland Rockside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites by Hilton Cleveland Rockside?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Cleveland Rockside on 5 Feb 2023 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton Cleveland Rockside?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites by Hilton Cleveland Rockside?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Embassy Suites by Hilton Cleveland Rockside?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Cleveland Rockside?
Yes. Self parking costs USD 10.00 per night.
What are the check-in and check-out times at Embassy Suites by Hilton Cleveland Rockside?
You can check in from 4:00 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites by Hilton Cleveland Rockside?
No, this hotel doesn't have a casino, but Horseshoe Casino (12-min drive) and JACK Cleveland Casino (12-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Cleveland Rockside and nearby?
Embassy Suites by Hilton Cleveland Rockside has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Embassy Suites by Hilton Cleveland Rockside?
Yes, there's an onsite restaurant, Urban Craft. Nearby restaurants include Slyman's Tavern (11-min walk), Outback Steakhouse (12-min walk), and Bonefish Grill (12-min walk).
What's the area around Embassy Suites by Hilton Cleveland Rockside like?
Embassy Suites by Hilton Cleveland Rockside is located a short 4-minute walk from Topgolf. Travelers say this hotel is in a good location.

Reviews

7.2

Good

7.7/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.5/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

2/10 Poor

The hotel made me pay on site and when i got to the room it was not what i paid for. They gave me a double bed and when i asked for a king they claimed they were overbooked and refused to refund me. I did not stay due to the bed situation. Embassy Suites blamed me and refused to take accountability.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

I wasn’t able to get one of my rooms that I booked because I booked through a third party and they gave my second room away to whomever they consider a priority guest is. That was a TERRIBLE inconvenience for a large family of 15 with a newborn. We were packed and very uncomfortable.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Overpriced for the quality service you receive
When checking in nobody informed me of the free drinks and snacks offered. The room had a red stain that looked like blood on the bathroom floor they was drugged out to the hall. The shower/tub seemed to be unclean altogether. The breakfast offer was the only decent thing about the stay.
Jerrica, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Cassandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I enjoyed the breakfast
Chante, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not the best customer service. Could’ve been better. Room not so much clean there were spots on carpet, TVs didn’t work but other then that it was ok. I rate it a 3.5 star
Cierra, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Advertised as dog friendly but didn’t say there was a $75 non refundable fee
Richard, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Shaun, 4-night trip
Verified Expedia guest review