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Kimpton Aluna Tulum, an IHG Hotel

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Lobby lounge
Beach nearby, white sand, beach shuttle, beach cabanas
Beach nearby, white sand, beach shuttle, beach cabanas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas

Overview of Kimpton Aluna Tulum, an IHG Hotel

Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
Luxury hotel with 2 outdoor pools, near Tulum National Park

9.2/10 Superb

88 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $301
Price available on 12/06/2022
Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • Tulum National Park - 3 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Beach - 12 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Gran Cenote - 14 min drive
  • Sian Ka'an Biosphere Reserve - 30 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Beach shuttle (surcharge)

Restaurants

  • El Capitan - 13 min walk
  • La Coqueta - 19 min walk
  • Taqueria Honorio - 3 min drive
  • El Vegetariano - 4 min drive
  • La Querida - 4 min drive

About this property

Kimpton Aluna Tulum, an IHG Hotel

Kimpton Aluna Tulum, an IHG Hotel puts you 2.4 mi (3.8 km) from Tulum Mayan Ruins and 2.4 mi (3.9 km) from Playa Paraiso. Guests can visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach yoga
  • Beach volleyball
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach cabanas (surcharge)
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Qi Ja´Spa. Services include facials and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Partner property beach club access
    • Health club access
    • Fitness center access
    • In-room safe
    • In-room bottled water
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 340 for adults and MXN 170 for children (approximately)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Aluna Tulum, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kimpton Aluna Tulum, an IHG Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum, an IHG Hotel on 6 Dec 2022 start from CA $301, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kimpton Aluna Tulum, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Kimpton Aluna Tulum, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Kimpton Aluna Tulum, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Kimpton Aluna Tulum, an IHG Hotel and nearby?
Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kimpton Aluna Tulum, an IHG Hotel also has a 24-hour fitness center and beach cabanas, as well as spa services and a garden.
Are there restaurants at or near Kimpton Aluna Tulum, an IHG Hotel?
Yes. Nearby restaurants include El Capitan (13-min walk), Casa Maria (2.6 mi), and Kitchen Table (2.7 mi).
Does Kimpton Aluna Tulum, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Kimpton Aluna Tulum, an IHG Hotel like?
Kimpton Aluna Tulum, an IHG Hotel is located a short 5-minute walk from Tulum National Park.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Robert, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

BILHA, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Darlene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I stayed here for 8 days for our honeymoon. We can’t say enough positive things about our time here! The property is gorgeous, the staff is amazing. Pedro and the restaurant staff were awesome and the drinks and food were amazing! The rooms were big, clean and had AC - a life saver for us two from the PNW and not use to the heat. We can’t reconvened it here enough!
Emily, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing!
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms are beautiful and has a very nice pool area
Freddie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel
Amazing! Love everything! Went with my best friend for my birthday and the staff treated me like a king. Ivan the bartender was absolutely the best, so friendly and very great to talk with. From the GM down everyone was helpful and. Wet friendly. Great property and centrally located. Definitely would stay there again.
Anthony, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente fue una experiencia espectacular fue muy buen servicio
Mariela, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Tulum!
Absolutely loved hotel. Please know you get what you pay for and this place is extra clean and just perfect. I live it’s seclusion and the pool rocks. The staff is extremely friendly and helpful. Cleanliness is my top priority and this place takes the cake! 10 out of 10 all the way around. Free secured parking with valet available and blazing fast internet.
Ashley, 4-night trip
Verified Hotels.com guest review