Save

Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
Luxury hotel with 2 outdoor pools, near Tulum National Park

Choose dates to view prices

Kimpton Aluna Tulum, an IHG Hotel

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Exterior
Suite, 1 Bedroom, Balcony
Restaurant
Free toiletries, bathrobes, slippers, towels

Overview of Kimpton Aluna Tulum, an IHG Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
  • Free beach club nearby
  • Beach towels
  • Pool bar
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Essential, Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Essential, Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Room, 1 King Bed, Balcony (Essential)

Room, 1 King Bed, Balcony (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Tulum Mayan Ruins - 41 min walk
  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 7 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 12 min drive
  • Gran Cenote - 8 min drive
  • Sian Ka'an Biosphere Reserve - 13 min drive
  • Soliman Bay - 23 min drive
  • Xel-Há Park - 17 min drive
  • Dos Ojos Cenote - 25 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 94 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Taqueria Honorio - 3 min drive
  • Co.Conamor Restaurante - 13 min walk
  • Los Tacos de Canasta - 20 min walk
  • Kay Nah - 3 min drive
  • La Gloria de Don Pepe - 4 min drive
Map

About this property

Kimpton Aluna Tulum, an IHG Hotel

At Kimpton Aluna Tulum, an IHG Hotel, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach yoga
  • Beach volleyball
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach cabanas (surcharge)
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Qi Ja´Spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room safe
    • Partner property beach club access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 170 for children
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Aluna Tulum, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kimpton Aluna Tulum, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Kimpton Aluna Tulum, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Aluna Tulum, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Kimpton Aluna Tulum, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Kimpton Aluna Tulum, an IHG Hotel and nearby?
Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kimpton Aluna Tulum, an IHG Hotel also has a 24-hour fitness center and beach cabanas, as well as spa services and a garden.
Does Kimpton Aluna Tulum, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Kimpton Aluna Tulum, an IHG Hotel like?
Kimpton Aluna Tulum, an IHG Hotel is located a short 5-minute walk from Tulum National Park.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

PK
It was ok and will not recommend any one.
pradyuman, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 25-night trip
Verified Expedia guest review

4/10 Fair

Hotel is located next to multiple construction sides, the area is basically under construction. Very far away from the beach, restaurant in the hotel as well as outside were super expensive. I hurt my finger by getting it between the unsafe terrace door - front desk did claim to not have bandaids (no first aid kits??) and sent me to convenience store. Felt pretty unsafe afterwards as they do not seem to be able to accommodate even the smallest emergencies. Absolutely not worth 260$ (!!!) per night.
Verified Expedia guest review

2/10 Poor

FLL airport was closed due to weather, I called this property to notify I couldn’t arrive for my girls trip. They wouldn’t accommodate with a credit and or refund, terrible customer service. How can one stay if the airport is closed, how can I arrive. Very disappointed 😢 that they couldn’t accommodate due to a rare issue of the whole airport being closed.
Michelle, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The experience with my family on this trip was incredible, all the staff, local employees and all the amenities were very comfortable. The hotel is very close to the main attractions, the free bicycle service allows you to get to know the surroundings, beach, center and restaurants.
Ricardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice room, enjoyed both pools, lovely staff. Didn’t eat there as there were very few vegan options.
Tim, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel, great breakfast, gorgeous pool area. The bikes were really helpful, Lois was so kind and helpful. Great location
Amanda, 11-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I read the reviews of another traveler and based on their comments I decided to stay at the Kimpton. This place is a 5 Star. They do everything over and beyond well. Most Importantly the cleanliness of the hotel
Taheerah L, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

A fabulous hotel with great staff!
I cannot say enough great things about this hotel. The staff is incredible (especially the welcoming and delightful Luis and Fernanda). The food and drink are top notch and the location is fabulous. The pools are lovely and the atmosphere is much more relaxing and hospitable than locations on the beach. We absolutely loved it and can't wait to come back!
Noah, 7-night family trip
Verified Hotels.com guest review