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Hilton Sorrento Palace

Photo gallery for Hilton Sorrento Palace

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Front of property
Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Restaurant
Meeting facility

Overview of Hilton Sorrento Palace

Hilton Sorrento Palace

4.0 star property
Luxury hotel with indoor pool, connected to the convention center, near Sorrento Beach
8.8 out of 10 Fabulous
8.8/10 Fabulous

850 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Internet access
  • Free WiFi
Map
Via Sant' Antonio 13, Sorrento, NA, 80067
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On the waterfront
  • Corso Italia - 11 min walk
  • Piazza Tasso - 11 min walk
  • Sorrento Beach - 19 min walk
  • Sorrento Lift - 3 min drive
  • Sorrento Marina - 4 min drive
  • Baths of Queen Giovanna - 8 min drive
  • Positano Ferry Landing - 20 min drive
  • Palazzo Murat - 21 min drive
  • Church of Santa Maria Assunta - 21 min drive
  • Pompeii Forum - 33 min drive

Getting around

  • Costa d'Amalfi Airport (QSR) - 90 min drive
  • Naples Intl. Airport (NAP) - 93 min drive
  • Sant'Agnello Station - 4 min drive
  • Meta Station - 9 min drive
  • Sorrento Station - 12 min walk

Restaurants

  • Ristorante Garden - 13 min walk
  • Bar Veneruso - 9 min walk
  • Antica Salumeria Gambardella - 8 min walk
  • Cafè Latino - 12 min walk
  • Torna a Surriento Trattoria - 5 min walk

About this property

Hilton Sorrento Palace

Hilton Sorrento Palace features a rooftop terrace and puts you within a 15-minute walk of Corso Italia and Piazza Tasso. Guests can indulge in massages or Ayurvedic treatments, then grab a bite to eat at the restaurant. An indoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the pool and breakfast.

Languages

Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 335 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property’s seasonal indoor pool is open November-March.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 17 per day)
  • Onsite valet parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Private winery tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 24 meeting rooms
  • Computer station
  • Conference center (90353 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 9.9 per 24-hour period (rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 17 per day
  • Valet parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property charges a 10% service fee to food and beverage purchases on site.

Also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Frequently asked questions

Does Hilton Sorrento Palace offer free cancellation for a full refund?
Yes, Hilton Sorrento Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Sorrento Palace?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Sorrento Palace?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hilton Sorrento Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Sorrento Palace?
Yes. Self parking costs EUR 17 per day. Valet parking costs EUR 17 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Sorrento Palace?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hilton Sorrento Palace and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Hilton Sorrento Palace also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hilton Sorrento Palace?
Yes, there's an onsite restaurant that offers Italian cuisine, garden views, and poolside dining.
What's the area around Hilton Sorrento Palace like?
Hilton Sorrento Palace is located on the waterfront, a short 1-minute walk from Sorrento Peninsula and 11 minutes' walk from Corso Italia. Travelers say this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely luxury hotel with beautiful views
Very comfortable and luxurious. The staff was very attentive and helpful about arrangements. Great breakfast. Beautiful views. Gorgeous pool!
Dorothy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazing
Gagangeet, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miriam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff and service
Kelleye, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is absolutely stunning and our room was spectacular!!! Large clean and luxurious. The view was incredible from our room. The service was top notch. We would highly recommend
Sylvie, 3-night family trip
Verified Expedia guest review

6/10 Good

Wouldn't stay again
We were rather disappointed with the hotel for the following reasons: lacking customer-focus, staff did not seem interested at all (besides one very nice person on the reception). Breakfast was a bare minimum for a hotel of this kind, just basics, no local products. Coffee from a capsule machine :( On the last day we found out you could order some a la carte stuff but nobody offered it nor was it advertised anywhere, we just noticed some other guests do it. the stuff at the breakfast was only pointing you to the table and that's it, their job was done. The hotel has an indoor swimming pool but it seems that they would prefer no one to actually use it. The opening times are from 12pm to 6pm (when I supposed most people are out sightseeing) plus you had to book it in advance so for example only one family use it at a time, for an hour ( why?). when we asked why the opening hours are so limited, the answer from the reception was that it's the management's decision. Otherwise the pool is big but I noticed a lot of little ants running around between the tiles, there is no lifeguard available on-site as well, generally not very relaxing or pleasant. If you're a family and looking for kids friendly hotels, honestly there is nothing specific for kids there besides small playground outside in the garden. No indoor playroom, no kids menu. If the weather is bad, this means no entertainment for the kids. Generally, overpriced hotel and not good value for money. wouldn't stay again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Views
Great location with a fantastic view of Vesuvius and surrounding town of Sorrento. Breakfast was very good and staff was very friendly and helpful. The Amalfi, Positano, and Ravello tour that they scheduled for us was great. Only issue is that the Wifi while strong needed to be reconnected every time your device went to sleep and there was a charge for it. Just add it to the nightly cost and don’t charge for it.
View from hotel room
View from breakfast room in first floor
Elevator lobby
Main lobby at Christmas
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very accommodating and absolutely beautiful! Even though I was 5500 miles away from home I felt at home. I would definitely stay here again.
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel. Really friendly staff, great food. Thoroughly enjoyed our stay
Verified Expedia guest review

10/10 Exceptional

Simona, 4-night trip
Verified Hotels.com guest review