Guests
All properties in Xpu-Ha, Quintana Roo, Mexico

Barceló Maya Beach - All Inclusive, Xpu-Ha

All-inclusive property with full-service spa, connected to the convention center, near Ecopark Kantun Chi

  • Free WiFi in lobby and free parking
From
$233 CAD

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Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, 77750, QROO, Mexico
7.8.Good.
  • This property is clean and the staff are so friendly. We had a great vacation. The only…

    Mar. 12, 2020

  • Property was clean, staff was great, the food, the beach were all fantastic. I would…

    Feb. 23, 2020

See all 325 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 630 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On the beach
  • Xpu-ha Beach - 23 min walk
  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 10 min walk
  • Puerto Aventuras Golf Club - 35 min walk
  • Puerto Aventuras Marina - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Ocean View (Premium Level)
  • Junior Suite, Ocean View (Premium Level)
  • Superior Room

Location

Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, 77750, QROO, Mexico
  • On the beach
  • Xpu-ha Beach - 23 min walk
  • Ecopark Kantun Chi - 7 min walk

What’s around

Landmarks

  • On the beach
  • Xpu-ha Beach - 23 min walk
  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 10 min walk
  • Puerto Aventuras Golf Club - 35 min walk
  • Puerto Aventuras Marina - 42 min walk
  • Akumal Beach - 9.6 mi / 15.4 km
  • Yal-ku Lagoon - 10.6 mi / 17.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 630 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar

Things to do

  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12109
  • Conference space size (meters) - 1125
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium/non-domestic alcoholic beverages
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.

Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.

Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Water park access (surcharge)

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Small print

Also known as

  • Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
  • Barceló Maya Beach All Inclusive Xpu-Ha
  • Barcelo Maya Beach Hotel
  • Barcelo Maya Beach All Inclusive
  • Barcelo Maya Inclusive Xpu Ha
  • Barceló Maya Beach - All Inclusive Xpu-Ha
  • Barceló Maya Beach - All Inclusive All-inclusive property
  • Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha
  • Barcelo Maya Beach All Inclusive Hotel
  • Barcelo Maya Beach All Inclusive Xpu-Ha
  • Barcelo Maya Beach All Inclusive
  • Barcelo Maya Beach Hotel Xpu-Ha
  • Barcelo Maya Beach Hotel
  • Barcelo Maya Beach Xpu-Ha
  • Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Beach All Inclusive All-inclusive property

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Barceló Maya Beach - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Paparazzi (2.3 mi), Le Bistrot Chez Dede & Lalo (2.3 mi), and Dolce Vita (2.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Beach - All Inclusive also has 3 bars, a water park, and a sauna, as well as a steam room and a garden.
7.8.Good.
  • 10.0.Exceptional

    Loved the new upgrades to the mall. Theres lots to do there but theres extra charges for this.. The things that i didnt like is one game of bowling is 15 bucks had to pay for wifi other resorts give it to you for free and checking in waited 20 plus mins .. ppl travel a long distace to get to your resort we want to get to our rooms as soon as possible .

    9 night trip, Feb. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Pools and beach are awesome. Public bathroom cleanliness lacking a bit.

    Jake, 8 night family trip, Jan. 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    What a beautiful resort. We will be returning very soon.

    Hilary, 5 night romance trip, Jan. 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    I stayed at this property in the beginning of December.Worst check in process I have ever experienced. Outside of a terrible check in experience, everyone else was nice and extremely professional.I am fine to stay in such hotels if I am not paying enough. If I am paying a reasonably big amount then why accept such below average services at hotel front desk .

    Alex, 12 night trip with friends, Nov. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Been significantly renovated since last I was there. Beach is pristine, fod is great, Fitness facilities are the best of any hotel I've ever stayed at, period.

    6 night family trip, Sep. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The resort has everything. You don’t have to go out . Service is very good . I really enjoyed my time there.

    4 night family trip, Jul. 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    There is a lot to do at the resort. Family friendly. Clean.

    MWM, 5 night family trip, Apr. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Size and space and weather Not all staff welcoming

    9 night family trip, Mar. 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    This resort is not all inclusive. They charge for many of the amenities that should be and are included at other resorts

    11 night trip, Dec. 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property. Very clean. Food is very good. Highly recommended.

    6 night family trip, Dec. 25, 2018

    Verified Expedia guest review

See all 325 reviews