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All properties in Charlotte, North Carolina, United States of America

The Ballantyne, A Luxury Collection Hotel, Charlotte, Charlotte

Suburban resort in Ballantyne with 3 indoor pools and 3 bars/lounges

  • Free WiFi and free parking
From
$338 CAD

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Pool
  • Indoor Spa Tub
  • Lobby Sitting Area
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1 / 73Lobby Sitting Area
10000 Ballantyne Commons Pkwy, Charlotte, 28277, NC, United States of America
9.6.Exceptional.
  • The Ballentyne was booked as a 1 night stay for my travel delay. My family and I loved…

    Jul. 13, 2021

  • This hotel has been consistently wonderful throughout many visits over a number of years.…

    Jul. 9, 2021

See all 192 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 244 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 3 indoor pools and outdoor pool
  • Breakfast available

What’s around

  • In Ballantyne
  • Quail Hollow Club - 5.9 mi / 9.5 km
  • SouthPark Mall - 8.5 mi / 13.6 km
  • Carowinds Theme Park - 8.7 mi / 14 km
  • Billy Graham Library - 13 mi / 21 km
  • NASCAR Hall of Fame - 13.8 mi / 22.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 2 Queen Beds, Non Smoking, Balcony
  • Junior Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Presidential Suite, 1 Bedroom, Non Smoking, Balcony
  • Cottage, 4 Bedrooms, Non Smoking, Fireplace

Location

10000 Ballantyne Commons Pkwy, Charlotte, 28277, NC, United States of America
  • In Ballantyne
  • Quail Hollow Club - 5.9 mi / 9.5 km
  • SouthPark Mall - 8.5 mi / 13.6 km

What’s around

Landmarks

  • In Ballantyne
  • Quail Hollow Club - 5.9 mi / 9.5 km
  • SouthPark Mall - 8.5 mi / 13.6 km
  • Carowinds Theme Park - 8.7 mi / 14 km
  • Billy Graham Library - 13 mi / 21 km
  • NASCAR Hall of Fame - 13.8 mi / 22.2 km
  • Bank of America Stadium - 15.7 mi / 25.2 km
  • Spectrum Center - 16.7 mi / 26.9 km
  • North Carolina Music Factory - 17.1 mi / 27.5 km
  • U.S. National Whitewater Center - 21.9 mi / 35.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 21 min drive
  • Concord, NC (USA-Concord Regional) - 37 min drive
  • Charlotte Station - 22 min drive

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 6230
  • Conference space size (meters) - 579
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2001
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries

Be entertained

  • 55-inch LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Ballantyne has 18 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Outdoor Pool Bar - Onsite bar. Open select days.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Water skiing nearby

Small print

Also known as

  • Ballantyne Luxury Collection Hotel Charlotte
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Resort
  • The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte
  • Ballantyne Luxury Collection Charlotte
  • The Ballantyne A Luxury Collection Hotel
  • The Ballantyne a Luxury Collection Hotel Charlotte
  • Ballantyne Collection Charlot
  • Ballantine Resort Charlotte
  • Ballantyne Hotel Charlotte
  • The Ballantyne A Luxury Collection Hotel
  • The Ballantyne a Luxury Collection Hotel Charlotte

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 35.0 per stay

Breakfast costs between USD 14 and USD 40 for adults, and USD 6 and USD 15 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from April to October.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
  • Yes, there are 3 indoor pools and a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Gallery Restaurant offers alfresco dining, American cuisine, and garden views. Nearby restaurants include Duckworth's Grill & Taphouse (8-min walk), Persis Biryani Indian Grill (9-min walk), and Stone Mountain Grill (9-min walk).
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 indoor swimming pools. The Ballantyne, A Luxury Collection Hotel, Charlotte also has 3 bars, an outdoor pool, and a 24-hour health club, as well as a sauna, a picnic area, and a garden.
9.6.Exceptional.
  • 8.0.Very Good

    Pools were cloudy (indoor), and sandy/dirty (outdoor).

    Merrill, 2 night trip, Jul. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, quaint room and great service

    It noce to relax by the pool and have the chairs monitored. So everyone who came for a chair was esxorted to an available chair. You didnt have to wonder around looking for one. And the chairs were cushioned and had the towels already placed on the chair. The drinks werent that great but it was still nice. The pool could have used a good scrubbing though. The roomwas nice, just wish the tv was a smart tv and not just have regular cable.

    Jennifer, 1 night trip, Jun. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasant stay

    Awesome place and courteous staff

    Ojo, 1 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property has service down! Fun Easter activities for the entire family! Cookie decorating, movie night, egg hunt! Lots of fun! Nice indoor pool. Very comfortable beds! Room service was hot and good!!

    2 night family trip, Apr. 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved everything. The room was cleaned and perfect for our stay. It was an overall great experience

    1 night romance trip, Mar. 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Weekend getaway/birthday celebration

    Our stay was perfect! We were looking for a relaxing one night stay and that's what we got! Check in was quick and simple and the staff were all very nice! The beds were like heaven! Would definitely recommend and would stay again :)

    Amanda, 1 night trip, Mar. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Room Service was excellent along with how comfy the bed was to sleep in each night.

    1 night trip with friends, Mar. 20, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Relaxing Staycation

    It was a much needed staycation with friends. The food, spa services and room was great! We will be back.

    Shakie, 1 night trip with friends, Mar. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    beautiful stay good food great location enjoyable time great amenities

    1 night business trip, Mar. 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great location, very nice hotel, and very nice surrounding area

    2 night business trip, Mar. 5, 2021

    Verified Expedia guest review

See all 192 reviews