6/10 Good
9 Aug 2022
Would be so much better if nonsmoking
We booked this room as my parents were visiting to go to a show at Mohegan. I was very happy to hear that dogs stay free! Free champagne and chocolate chip cookies were nice. The room was spacious for the 3 of us and our small dog. It looked so cute as if everyone had their own cabins and more of a resort than a hotel. I made Smores in the fire pit at night. I tried the whirlpool in the room which was ok but feel there needed to be safety rails getting in and out of tub. It would be nice if they had a pool on the property. It was a bit loud with traffic from the rotary at times. Had trouble getting signal for our devices. Housekeeping never came during our stay.
My 1st complaint was the noise on Fri night/Sat AM in one of our 2 connecting rooms. Sounded like lots of people in the room and maybe outside our door by the steps- laughing, yelling, clapping and inappropriate conversations, at around 2-3am. I called the main office to complain and heard a phone call in the room a while later.
My second complaint was the smell of "bad weed" smoke. My family and I are non smokers, but as soon as we opened our door each time "the foyer area" reeked of weed. It might of also leaked in from the adjoining rooms as I smelt it once when I was in bed. People smoking on their patios, vaping, etc. It smelled like dead skunks everywhere, and there were kids around! I'm sorry to say but it made the property appear cheap and trashy.
3-night family trip
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