4/10 Fair
19 Mar 2023
Overpriced hotel- book elsewhere
We stayed March 11-18, 2023. We are a family of four with two children, 5 and 3 years old. We came to Tradewinds based on the highly ratings which should provided great hospitality esp. at the cost.
However, it was the exact opposite. To start, as soon as we entered (after a 32 hour train ride) we were stopped about Bluegreen Vacations, for a good 15 minutes. Finally entered the room.. the closet was jammed, the TV is small, the hot and cold faucets were labeled wrong, the door to leave onto the balcony was very hard to open. The hotel was very outdated. The wifi didn’t work the entire time, we had to use our hotspots. They have a water system, which is cool for the environment but don’t supply you with any bottles to fill it up, they want $3.50 for a bottle of water, ridiculous. As far as events, they have some happening but at an extra cost. There’s some that are included, like feeding the ducks (happened 45 minutes later) the paddle boats, and s’mores (they ran out of graham crackers one night. And it’s a troop to get there. There’s no boardwalk- so forget bringing a stroller through the sand). In order to figure out the boats you need to go on their website and screenshot them (Goodluck using their wifi!). It was not easy and convenient to figure out - something that should be printable and easily accessible. The pools weren’t warm, could be heated more.
There’s a $50 daily fee- for what?
Could continue on if had the space, we won’t be back.
Kyle
Kyle, 6-night family trip
Verified Hotels.com guest review