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Sofitel London St James, London

5-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
6 Waterloo PlaceLondonEnglandSW1Y 4ANUnited Kingdom

Luxury hotel with spa, near Buckingham Palace
  • Free WiFi
  • Luxury Hotel
  • Excellent Food
Great location
Fantastic service
Awesome vibe
Value for money
Value for money could be better
306See all 306 reviews
From 4,266 reviewsTripAdvisor Traveller Rating

Sofitel London St James, London

from $456 CAD
  • Junior Suite, View (European king bed, Lounge, Waterloo)
  • Luxury Room, 1 King Bed, Courtyard View (European king size)
  • Superior Room, 1 Queen Bed, Courtyard View
  • Luxury Room, 2 Single Beds, Courtyard View
  • Classic Room, 1 Queen Bed, Courtyard View
  • Elite Suite (Separate lounge, European King Bed)
  • Premium Room, View (European king bed, luxury, Waterloo)
  • Suite, View (Lounge, dining , European, Waterloo)

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 22 lb


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
  • Steam room
Working away
  • Business center
  • Meeting rooms 12
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Located on three floors, the So SPA by Sofitel offers rejuvenating massages, facial treatments, and manicures.


The Balcon - This brasserie specializes in French cuisine and serves breakfast, lunch, and dinner.

St James Bar - Onsite cocktail bar.

Sofitel London St James, London’s small print

Also known as

  • Sofitel James
  • St James Sofitel London
  • Accor St James London
  • Sofitel London St James England
  • Sofitel St James London Hotel London
  • Sofitel London St James Hotel
  • London Sofitel St James
  • Sofitel London
  • Sofitel London James
  • Sofitel London St
  • Sofitel London St James
  • Sofitel St
  • Sofitel St James
  • Sofitel St James Hotel
  • Sofitel St James Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs GBP 50 per day

Rollaway beds are available for GBP 60 per night

Continental breakfast is offered for an extra charge of GBP 25 per person (approximately)

Pets are allowed for an extra charge of GBP 50 per pet, per night

Wired Internet access is available in public areas for GBP 15 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel London St James, London


  • In City of Westminster
  • Buckingham Palace (11-minute walk)
  • Big Ben (14-minute walk)
  • Coca-Cola London Eye (17-minute walk)
  • London Dungeon (18-minute walk)
  • St. Paul's Cathedral (33-minute walk)
  • Royal Albert Hall (44-minute walk)
  • Her Majesty's Theatre (2-minute walk)

Getting around

  • London (LCY-London City) 29-min drive
  • London (LHR-Heathrow) 30-min drive
  • London (LGW-Gatwick) 63-min drive
  • London Victoria Rail Station 22-min walk
  • London Marylebone Station 12-min drive
  • London King's Cross Station 12-min drive
  • Waterloo Underground Station 21-min walk
  • Victoria Underground Station 24-min walk
  • Valet parking (surcharge)

Recent reviews

Exceptional 9.4 From 306 reviews

Sofitel London St James, London
Perfect location, 3 minute walk to Piccadilly Circus tube stop. Place was fantastic.
Tommy, caRomance trip
Sofitel London St James, London
Another great stay at the Sofitel
Again another great stay at the Sofitel. The hotel is starting to look a bit dated, but everything is well maintained and the staff is always courteous and helpful.
Mathieu, caBusiness trip
Sofitel London St James, London
Very Good8.0
Our stay was great. The only thing that really annoyed me was that we were running late for dinner and I called housekeeping to bring an iron and board for my shirt and told them I need it right away. 10 mins later and they still haven't come. I had to use a different casual shirt and leave extremely frustrated for this important dinner. Even some leaving and walking through the long hallway, I still didn't see them coming to the room. Terrible service for a 5 star luxury hotel.
Peter, ca3 night romance trip
Sofitel London St James, London
Great location, but Pay-per-View
Booking through at this hotel only gets you the room tucked in the alleyway. When I asked to change room, they offered "upgrade" options, which I took and paid extra. When I provided the feedback to, the manager at Sofitel replied that I should pay extra if I didn't like the room. well, that wasn't very helpful when I was asked for feedback and they can't do anything about it excepting asking for more money. NOT recommended, period.
Shouyi, ca2 night business trip
Sofitel London St James, London
Very Good8.0
Great hotel, Great location. Small room.
Robert, ca2 night romance trip

See all reviews

Sofitel London St James, London

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